KORONA POS Reviews - Pros & Cons, Ratings & more

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KORONA POS software provides an advanced solution for retail stores, ticketing services, wineries, and QSRs. KORONA POS comes with powerful inventory management and sales analytics. It integrates with various loyalty programs, accounting, and eCommerce platforms to fit the needs of most businesses.

KORONA POS

Android

Linux

Web-based

Windows

iPad

iPhone

Manager

It has been a positive experience for the company. I love that they are always trying to improve things as well.

Admin Support

However, the more I learn to use it, and with the help of awesome customer support, the more I believe this POS system could be a very good fit to many type of business out there.

Great value for the money, the support team is great and easy to work with. The overall layout of the software can be customized to benefit different business.

I.T. & Data Analytics Administrator

My experience with KORONA has been great so far. The software is capable of working with our complicated industry, and the support team has been extremely helpful.

President/Owner

I like the cloud part the best. I can do ordering when I am away from the store.

Inventory Manager

It is super user friendly and intuitive. There are so many features I know as I continues to delve deeper into the software I will continue find features that make my job simpler.

Evening Shift

That the customer service is available 24/7 and friendly. The system itself is very user friendly.

Marketing Director 

The ease of use and great UI. The program is easy enough that multiple team members can learn to use it.

My favorite part of this software is that it is easy to use and it is capable of almost anything.

Sales And Marketing Associate

I like that this software has many benefits, including a wide range of tools for inventory management, customer and employee management, and payment processing integrations.

Executive Director

A solid value for the money, with great support.

Wine Club Manager

Our favorite part of the software would be the Support and even Sales team though, they made the transition so easy and continue to promptly assist us with any issue or concern that arises.

Small Business Owner

Still learning all the great things it has for me to make my job easier.

The call back time from customer service is not ideal for in the moment problems.

Owner

Discount option for one item is very limited. The user profile for a discount, price change, inventory movement cannot be placed in range, is either can or cannot.

Co-Founder

It's not unusable by any means, but it does feel as though the UI was designed by developers, not designers. Can be confusing and unintuitive at times.

If KORONA consider to add a function where we can customize the terminology across this system, KORONA will be on fire.

President 

Easy to use and customize how I need it. Integrates with systems for apps, online ordering, website, delivery/curbside pickup.

Phenix

Harbortouch POS

Great overall POS and management system. Easy and fast to set up, simple to use, and highly scalable. Robust reporting on all operational details is complemented by a customizable dashboard. Modular packages allow for additional functions as needed. 

Korona Review

I am satisfied with This experience  and I will continue using 

Easy to Use 

Flac

Korona POS review

A Robust and Versatile Point of Sale Solution

A very solid system - and reasonably priced when compared with the other options out there.

A solid value for the money, with great support

overall I am new to retail and this software but so far it has been great. I cant wait to become more familiar with all of the functions available. 

Great wine and spirits retail POS

I recently spent two days trying to trouble shoot issues with our internet system and trying to get the internet side of things set up correctly.  In order to prove to our internet provider it was due to internet system set up issues, the internet provider kept having me to make changes and do tests and then the system would go down, etc...  Korona was very patient, immediate to respond, and effective with their responses.  They hung in there with me until I could get a static IP address assigned and pushed through to our modem that would work with our credit card machine (which did not come from Korona) that is integrated with the Korona system. 

Great Customer Support

Waterfront W and S

Best customer service of all times. I worked with many POS systems as an employee and know the frustration you sometimes experience. Now as a employer I value perfect customer service even more. 
Korona is very easy to set up and simple to use. For my store an absolute must-have. 

100% recommended for bakeries 

We need to check out customers, track finances and employees, and need to do so with a back-office feature. Korona does all of this.

Great Product and Value

Thanks for your review, Troy! We're happy it's worked out so well for your bookstore.

KORONA is a very potential POS system for the future!

Hey Kevin! Happy to have you with us at KORONA. And thanks for leaving us such a kind review so soon. We'll be here for anything you need during your transition and for the duration of your subscription :)

The experience has been good overall. KORONA has been a vast improvement from our previous POS

KORONA REVIEW

Thanks for taking the time to leave us a review! KORONA has a lot of features and reports and it can definitely take time to learn everything. Don't hesitate to call us with any questions - that's why we include free customer support in each subscription!

Great Program

Thanks, Michael! Please reach out if you need assistance with any other features. We're always here to make sure all of our customers take advantage of what the solution offers.

KORONA Review

Great to hear! Thanks for the review, Eric. Glad that KORONA has made Galena a smoother operation. That's what we're here for.

Thank you

Awesome, thanks! We've loved having you as a customer :)

Good software and easy to larn

Thank you for the feedback. We're always striving to provide the best possible support for each of our customers. Please let us know if you ever have any other issues going forward.

Korona helps to streamline and track my sales and purchasing activity with ease and efficiency

Jenny, thank you very much for your review. We're sorry to hear that you are having trouble with your Macintosh. Please contact our support at (833) 200-0213. We would be happy to take a look the issues you are having. 

We've never had any major issues, and any problem we have had are usually taken care of fairly quick

Thank you very much for your review. We are sorry to hear that you didn't like the new label changes. We will address this with the product team and come up with a solution. 

Day to day management and business intelligence

As a POS it offers great value for the money. i have used it for 4 years. 

Thank you for your review. We will address your concerns and suggestions with the product team. 

tricky and stressful but ultimately worth it

Thank you for your feedback! We are going to address your concerns directly with our partner in Washington. We will assist them in any way we can to resolve issues for your industry. 

Flexible, Scalable, and Integrated POS

Wow! Couldn't have said it better ourselves, Clark. Thanks for the kind words.

I recently opened a winery in northern California, I was excited to get operations underway. I had everything ready and set to go besides a point of sale solution. I went online and found a page that said it specialized in wineries, so I downloaded the free trial they offered. After I downloaded they gave me a call a few days later to show me all the features it had and why it was perfect for my winery.

The loyalty program works wonders for me, I have regulars who come in and use the points they have accumulated to buy bottles of wine. Loyalty members also receive an additional 15% off when buying 3 or more bottles. I have always believed in rewarding loyal customers and with Korona I am able to do that and able to keep track of all my members in one easy place

Winery/ Loyalty Rewards

Thank you Brady for your kind words. We are happy to hear that you love using Korona and the loyalty program! It is our pleasure to help you succeed. 

Korona is a one-stop-solution for wineries. It combines retail sales, table services and event ticketing in a single POS java application and synchronizes everything to a back-end database. This allows reliability at the POS and secure remote management of customer service, sales, inventory and accounting from any internet connection. You can add powerful CRM/loyalty services, wine clubs, shipping and ecommerce. Korona integrates all the functions and services wineries need and optimal experiences customers expect in the tasting room and online.

Pros: Ease of use, access, free updates and data backup, integrated, flexible, fast, secure, affordable, able grow and scale, add new terminals, locations, CRM, loyalty, wine clubs, shipping, email marketing, inventory, accounting, labor, cashiers, 
Cons: Trusted resource recommended for training, setup, payment integrations, network security and reliable pos hardware.

Best for Wineries

Thank you so much Randy, it is a pleasure working with you day in and day out. Your knowledge on the winery industry is unmatched we are glad to have you as a partner. 


 My husband and I always wanted to open up a small business, it had always been a dream of ours. Therefore we opened up a small party store in our hometown. We knew nothing about business let alone what a POS solution was. A family friend recommended Korona, we signed up for the free trial to give it a try. Both my husband and I are the least tech savvy individuals you will ever meet. But navigating through the terminal is incredibly easy, Jake walked us through how to use the terminal and software and made is so simple for these two old old folks. A lot of the times we don't know how check inventory on certain items. When this happened all we had do is call technical support and they were always there. They are very helpful and quick to respond either by email or phone. They should be sick of my husband and me by now, but they are always so kind and responsive

Party Store/ Customer support 

Thank you for the kind words, Mary. We are glad that our software is working great for your store and that it's hassle and headache free :)

KORONA POS Reviews

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