OnSched Pricing, Features, Reviews & Comparison of Alternatives

OnSched

API 1st, Flexible booking solutions - with minimal coding

4.45/5 (22 reviews)

OnSched overview

What is OnSched?

A comprehensive development platform, fully accessible through a REST API with thorough documentation. OnSched specializes in building custom booking solutions that meet the complex needs of enterprise.

Flexible setup, and a best in class feature list to configure any booking scenario.

Service appointments
Call back bookings
Teacher bookings
Room Bookings
In-store Visits
Consultations / Demos
Meeting bookings
Sales meetings
Financial services / banks
Mortgage /
Chat bots
Aggregators & directories
Student / Teacher bookings
Car bookings

OnSched builds booking solutions that meet the needs of forward thinking enterprises.

Business solutions is what we embody. Online booking can provide tremendous value when built properly into an organization or application. We help you see that through.
onsched.com

Pricing

Starting from
$10/month
Pricing options
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, Australia, Brazil, Canada, China and 8 other markets, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom

Supported languages

English
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OnSched reviews

Value for money
Features
Ease of use
Customer support
  4.6
  4.4
  4.4
  4.6
Gary Ross

OnSched really is just solid!!

Used daily for 6-12 months
Reviewed 2016-09-07
Review Source: Capterra

Scott and Connor have been life savers for us for the last month, while trying to learn how to effectively use your system, for our needs!!! We want to spend our time pleasing customers not wasting time messing around with our scheduling system I think the best part about using onsched is the new business we're getting. I didn't realize how effective email marketing was. It's pretty cool when we're slow to be able to just hit email customers and let them know that we have open spots. Very cool.. Although change is always hard we are happy with onsched and glad we made the change!! We love the chat on the site - we were convinced it was a robot at first because of a lightning fast response we got at 3am (LOL), but we have always received a very quick response when we have needed to use it otherwise Your staff knows the system very thoroughly, and we've managed to push through a few little problems we had early on without pain so thanks so much guys!!!

Pros
AMAZING!! customer service Really great system that met all of our needs It's actually brought us new business

Cons
There's a few things that are a little bit confusing in the portal that take a little bit of getting used to. Or maybe it was just us.. One other thing that was annoying was a little bug with uploading images. I'd always have to upload images twice for them to work.. kind of a pain

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Andrew Morrison

Works great for my studio, makes things easy

Used daily for 1-2 years
Reviewed 2016-09-21
Review Source: Capterra

I've had a pretty good experience. I was cold called by scott one of the sales reps from inksched.com, onsched's sister company specific for tattoo artists. He figured out what my pain points were and sold me on the software to solve them. They have done that and more! impressive

Pros
- Seeing everything in one place - getting rid of the people who cancel half an hour before appointments. We usually get 3-4 days notice now because that's when our reminders go out - I can see how much money my staff should be making based on how busy they are

Cons
Nothing really

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Jean-Philippe Lemieux

I don't recommend

Used occasionally for less than 6 months
Reviewed 2019-08-08
Review Source: Capterra

Pros
The software is flexible and the pricing is adaptable

Cons
The user experience wasn't optimal, there is no self serve functionality for basic requirements (like billing or API setup) and there are inconsistencies with the product. You need to pay to try their product

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Bacha Riqos

Great for Tattoo business

Used daily for less than 6 months
Reviewed 2016-09-22
Review Source: Capterra

onsched is a great tool for our tattoo studio. We use it mainly just to look at what our artists are doing on a daily basis when we're not there. Our artists take a 50% cut of what they (and we) book, so it's really useful being able to pull up reports that show how much each artist did in a week and making sure the payout matches that. If not, there's usually something going on. The first week I used onsched i ended up firing one of our artists because he was stealing. wouldn't have ever even known if it weren't for appointment booking software, who would have thunk

Pros
- Audit trail - See what's going on

Cons
- Weekly view is very different than what I'm used to

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Frisco Ofarrell

Great platform to manage tattoo studio

Used daily for 6-12 months
Reviewed 2016-09-26
Review Source: Capterra

I had a great experience dealing with Scott at OnSched. The team is fantastic, and the software does everything I need it to. It has email reminders, SMS reminders which my clients love and everything is completely configurable to fit your needs. I loved that I could restrict the online booking to only people that I allow by pre-registering them

Pros
I can restrict who can book appointments online by making sure they're pre-registered

Cons
They don't have a mobile app yet

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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OnSched pricing

Starting from
$10/month
Pricing options
Free trial
Subscription
View Pricing Plans

OnSched pricing is per calendar / resource (employees typically) with a base price of $10/mo per calendar. Pricing discounts available for volume of businesses with 50+ resources.

For more than 50 resources, contact our enterprise sales team at sales@onsched.com

OnSched features

API
Calendar Management
Custom Fields
Customizable Branding
Electronic Payments
Reminders

Activity Dashboard (252 other apps)
Activity Tracking (179 other apps)
Automatic Notifications (220 other apps)
CRM Integration (144 other apps)
Customer Database (174 other apps)
Customizable Reporting (178 other apps)
Customizable Templates (194 other apps)
Data Import/Export (200 other apps)
Email Integration (208 other apps)
Real Time Data (145 other apps)
Reporting & Statistics (272 other apps)
Social Media Integration (188 other apps)
Surveys & Feedback (164 other apps)
Third Party Integration (247 other apps)

Additional information for OnSched

Key features of OnSched

  • Automated email marketing
  • Calendar syncing & personalization
  • Automatic appointment assignment
  • Clients select preferred staff
  • Recurring bookings
  • Google & Outlook Calendar syncronization
  • Custom consumer facing option
  • SMS or automated call reminders
  • Integrate with website, facebook & payment gateways
  • Online booking
  • Notification & reminder emails for clients
  • Customizable booking form fields/intake forms
  • Embed a booking calendar or button on any website
  • Multiple book now buttons
  • Permission based logins for employees
  • Automatic reminders
  • Calendar management
  • Customer history
  • Customizable branding
  • Electronic payments
  • Appointment management
  • Class scheduling
  • Group scheduling
  • Conversion rate optimization
  • Standard reports
  • Event scheduling
  • Multi-channel marketing
  • Room booking
  • Instructor scheduling
View All Features

Benefits

1. Cross timezone flexibility

2. Custom fields (resource, booking, customer)

Custom fields are the major differentiator, and the reason many enterprises and large businesses choose to implement OnSched. Use custom fields on multiple levels for different purposes.

Booking: Booking fields are any custom data that you want to collect on a given appointment. Say for example you're web design firm looking to integrate online booking to allow prospect customers to book time into a sales reps calendar. In this case, the rep might want to know for example how much the client is currently spending on advertising, they can add a booking level custom field that the prospect will have to fill out on the booking confirmation page.

Customer: Want to collect the age of your customer? Their budget? Their timeframe for implementation of a deal? Whatever you need to collect (and later sort, and segment for marketing purposes) you can now get using our customer level custom fields. Whenever a customer books their first appointment with you, they'll be prompted to input whatever data you need to collect here and it will become associated with their profile.

Resource: Use resource custom fields to add sortable tags to employees and filter views in online booking depending on those tags / rulers.

3. Major Calendar Integrations

We are plug and play with Google / Outlook / iCal giving your resources / staff complete flexibility to adopt using OnSched, and easily gain access to existing availability.

4. Robust API

OnSched is famous for it's robust API that's built to service the most complex setups and configurations.

5. Master Calendar

OnSched is the only API only online booking software that offers a master calendar and a master business, allowing you to access any calendar and time, see reporting, add / change / remove appointments, add resources, and configure the platform to your needs.

6. Multiple permission levels

OnSched has the capability to build custom permissions for each different level of users within your business.

- Truly Unlimited Scalability
- Security
- Customer Service
- Customization
- Workflow Integration
- Reliability