App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

Oracle Service
5
8
4
3
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web, Social & Contact Center
Last updated: January 2026
Oracle Service Alternatives & Competitors (2026)
Top 5 free alternatives

Freshdesk
Online helpdesk system and customer service software


0.1
Value for money
Starting price
No pricing info
0.3
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Activity Tracking
4.4/5
Top Features
API
5/5
Email Management
5/5
Interaction Tracking
5/5

Housecall Pro
Field service management application for businesses


0.3
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Tracking
4.4/5
Alerts/Notifications
4.2/5
Access Controls/Permissions
4.1/5
Top Features
API
5/5
Email Management
5/5
Interaction Tracking
5/5

LiveAgent
Multichannel Help Desk Solution with Powerful AI Features


0.3
Value for money
Starting price
No pricing info
Functionality
Account Management
5/5
Agent Interface
4.8/5
Activity Tracking
4.7/5
Top Features
API
5/5
Email Management
5/5
Interaction Tracking
5/5

Jobber
Tool that manages quotes, schedules, invoices and tasks


0.1
Value for money
Starting price
No pricing info
0.2
Functionality
Activity Tracking
5/5
Asset Tracking
5/5
Appointment Management
4.7/5
Top Features
API
5/5
Email Management
5/5
Interaction Tracking
5/5

Odoo
All-in-one open-source business software


0.2
Value for money
Starting price
No pricing info
0.4
Functionality
Activity Tracking
4.8/5
Accounting Integration
4.4/5
Activity Dashboard
4.3/5
Top Features
API
5/5
Email Management
5/5
Interaction Tracking
5/5

Marketing 360
Marketing Platform For Small Business


Value for money
No pricing info
Starting price
No pricing info
0.2
Functionality
Activity Dashboard
5/5
Alerts/Notifications
4.7/5
Access Controls/Permissions
4.3/5
Top Features
API
5/5
Email Management
5/5
Interaction Tracking
5/5

Salesforce Service Cloud
AI powered customer service management platform


0.1
Value for money
Starting price
No pricing info
0.2
Functionality
Alerts/Notifications
4.7/5
Accounting Integration
4.5/5
Activity Tracking
4.5/5
Top Features
API
5/5
Email Management
5/5
Interaction Tracking
5/5

Kickserv
Field service management software for service professionals


0.1
Value for money
Starting price
No pricing info
0.4
Functionality
Activity Dashboard
5/5
Appointment Scheduling
5/5
Appointment Management
4.8/5
Top Features
API
5/5
Email Management
5/5
Interaction Tracking
5/5

Quickbase
Dynamic work management and project platform


0.2
Value for money
Starting price
No pricing info
0.3
Functionality
Activity Tracking
4.8/5
API
4.7/5
Access Controls/Permissions
4.3/5
Top Features
API
5/5
Email Management
5/5
Interaction Tracking
5/5

ServiceTitan
Management software for service contractors


0.4
Value for money
No pricing info
Starting price
No pricing info
0.4
Functionality
Availability Management
5/5
Activity Dashboard
4.8/5
Activity Tracking
4.2/5
Top Features
API
5/5
Email Management
5/5
Interaction Tracking
5/5

Synchroteam
Field service management software for mobile workforce


Value for money
Starting price
No pricing info
0.4
Functionality
Access Controls/Permissions
5/5
Activity Dashboard
5/5
Asset Tracking
5/5
Top Features
API
5/5
Email Management
5/5
Interaction Tracking
5/5

Less Paper
Cloud-based customized field service management software.


0.7
Value for money
Starting price
No pricing info
0.2
Functionality
Activity Tracking
4/5
Accounting
N/A
Accounting Integration
N/A
Top Features
API
5/5
Email Management
5/5
Interaction Tracking
5/5








