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OroCRM Logo

Flexible open-source CRM

Table of Contents

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OroCRM - 2026 Pricing, Features, Reviews & Alternatives

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OroCRM overview

What is OroCRM?

OroCRM is an open-source customer relationship management (CRM) solution which includes customer interaction data capture, marketing tools, dashboards, and more. Customer interactions, such as support tickets, email responses, and product views, are captured and tracked across multiple touchpoints, including B2B and B2C online stores, POS systems, email campaigns, and social channels. Customer profiles are automatically synchronized, and accounts are merged, removing any duplication of information. Users can manage contacts, accounts, leads, and opportunities, create targeted, segmented marketing campaigns, track performance through customizable dashboards, and generate a range of reports.

Key benefits of using OroCRM

  • All customer interactions can be captured, such as email responses, product views, and support tickets, with tracking across multiple touchpoints, including B2B and B2C online stores, POS systems, email campaigns, and social channels.

  • Users can manage contacts, accounts, leads, and opportunities with OroCRM, with automatic sync of customer profiles and merging of accounts.

  • Recency, frequency, and monetary (RFM) analysis allows users to quantitatively identify top customers based on their spend, purchase frequency, and most recent purchase, which can be used to segment marketing campaigns.

  • Configurable dashboards allow users to track sales and marketing performance KPIs, including opportunity close rates, email marketing conversions, and more.

  • With the reporting engine, users can generate reports to track conversion rates, sales force pipelines, website revenues, and other business insights.
  • Starting price

    116 /
    per month

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    OroCRM’s user interface

    Ease of use rating:

    OroCRM reviews

    Overall rating

    4.9

    /5

    9

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9.17/10
    Rating distribution

    5

    4

    3

    2

    1

    8

    1

    0

    0

    0

    OroCRM's features

    Features rating:

    Activity dashboard
    API
    Contact management
    Customizable reports
    Document storage
    Email management
    Email marketing
    Forecasting
    Interaction tracking
    Lead management
    Marketing automation
    Mobile access
    Quotes/Estimates
    Referral tracking
    Reporting/Analytics
    Sales pipeline management
    Segmentation
    Task management
    Territory management
    Third-Party integrations
    Workflow management

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    OroCRM pricing

    Value for money rating:

    Starting from

    116

    Per month

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about OroCRM price and value

    Value for money rating:

    OroCRM support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    FAQs/Forum
    Phone Support
    24/7 (Live rep)
    Knowledge Base
    Email/Help Desk

    Training options

    In Person
    Documentation
    Webinars
    Videos
    Live Online

    OroCRM FAQs

    Q. What type of pricing plans does OroCRM offer?

    OroCRM has the following pricing plans:
    Starting from: $116.00/month
    Pricing model: Free, Subscription, Open Source
    Free Trial: Available

    These products have better value for money


    Q. Who are the typical users of OroCRM?

    OroCRM has the following typical customers:
    Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does OroCRM support?

    OroCRM supports the following languages:
    German, English, French, Russian, Dutch, Italian


    Q. Does OroCRM offer an API?

    Yes, OroCRM has an API available for use.


    Q. What other apps does OroCRM integrate with?

    OroCRM integrates with the following applications:
    OpenCart, Adobe Commerce, WooCommerce, Datadog, PrestaShop, OroCommerce, Dotdigital, Business Hangouts, Mailchimp, Operations Hub, Zendesk Suite


    Q. What level of support does OroCRM offer?

    OroCRM offers the following support options:
    FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base, Email/Help Desk

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