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RingCentral Video
5
240
4
105
3
34
2
5
1
9
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video conferencing software with screen sharing & team chat
Table of Contents
RingCentral Video - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
RingCentral Video overview
Based on 393 verified user reviews
What is RingCentral Video?
Reviews for RingCentral Video come from a wide variety of industries, including computer software (12% of reviewers), information technology and services (7%), and marketing and advertising (7%). The most frequent use case for RingCentral Video cited by reviewers is video conferencing (65% of reviewers).
What do users say about RingCentral Video pricing?
Reviewers appreciate that RingCentral Video is included for free with certain VOIP packages, and they find the paid plans reasonably priced and competitive. Some users say the free plan meets their needs, but some users report that the pricing structure is confusing and can become expensive for larger teams or when not bundled.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Meetings
Video and Audio Quality
Communication
Network Lag
Frequent connectivity disruptions
RingCentral Video’s user interface
RingCentral Video pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.3
Ease of use
4.4
Customer support
4.3
Reviews sentiment
What do users say about RingCentral Video?
Reviews for RingCentral Video come from a wide variety of industries, including computer software (12% of reviewers), information technology and services (7%), and marketing and advertising (7%). The most frequent use case for RingCentral Video cited by reviewers is video conferencing (65% of reviewers).
Select to learn more
Who uses RingCentral Video?
Based on 393 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
RingCentral Video's key features
Most critical features, based on insights from RingCentral Video users:
All RingCentral Video features
Features rating:
RingCentral Video alternatives
RingCentral Video pricing
Starting from
24.99
Per month
User opinions about RingCentral Video price and value
Value for money rating:
Of 30 reviews that provide robust commentary on RingCentral Video's price and value, mention it in a positive light.
Reviewers appreciate that RingCentral Video is included for free with certain RingCentral VOIP packages, making it a cost-effective option for many businesses. Some users say the free plan offers sufficient features for their needs, and they find the paid plans reasonably priced and competitive compared to alternatives. Reviewers indicate that the integration of video with other services adds value. However, some users report that the pricing structure is confusing, especially when not bundled, and they feel it can become expensive for larger teams or when compared to competitors like Zoom or Slack.
, and
RingCentral Video integrations (3)
Integrations rated by users
We looked at 393 user reviews to identify which products are mentioned as RingCentral Video integrations and how users feel about them.
Integration rating: 3.0 (2)
Integration rating: 4.5 (2)
Integration rating: 3.0 (2)
Integration rating: 5.0 (1)
“We used the SMS connector which they charge extra for.”
Ira K.
Chief Operation Officer
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
“Useful to get updates”
Aryan K.
CEO
RingCentral Video customer support
What do users say about RingCentral Video customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of RingCentral Video customer support.
Widespread user sentiment highlights that support representatives are polite, patient, and genuinely work to resolve issues.
A significant portion of users appreciate the knowledgeable, friendly, and responsive support team, especially for technical concerns.
A limited number of users report difficulty reaching support and mention slow or unhelpful responses in some cases.
Support options
Training options
To see what individual users say about RingCentral Video's customer support, check out the review snippets below.
“This is one of the main reasons we moved to RingCentral, was the stability and reliability of Zoom, while also having the contact center.”
Bonnie B.
Lead Systems Analyst
“Customer service is also quick with response.”
Carli N.
Scheduler
RingCentral Video FAQs
RingCentral Video is a cloud-based video conferencing platform designed to help businesses conduct virtual meetings from multiple devices such as desktops, tablets, and mobile devices. The solution offers team collaboration tools including audio and video conferencing, screen sharing, integrated messaging, and more. With RingCentral Video, companies can conduct team meetings from multiple remote locations via browser or the native mobile app. The live chat and integrated messaging tools allow users to send direct messages to team members as well as chat during conference calls. Meeting participants can also share their screens and edit files in real time. RingCentral Video lets organizations record video conferences, share meeting highlights with stakeholders, and stream recordings from the cloud. The analytics portal provides managers with real-time reporting and analytics on company key performance metrics (KPIs), usage frequency, employee behaviors, and trend focus areas. Users can set up automatic alerts, create personalized meeting rooms, and schedule meetings through integration with Microsoft Outlook.
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