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Sage CRM Logo

Web-based CRM for small and medium businesses

Table of Contents

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Is this product right for your business?

Find out with a

Sage CRM - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Sage CRM overview

What is Sage CRM?

SALES OPPORTUNITIES

Sage CRM directs your sales efforts towards the most profitable, most winnable deals, and helps you make the most of cross-selling and up-selling opportunities. With instant access to pipelines, calendars, sales reports, contacts, and much more, your sales people are freed up to focus all their efforts on selling. Automated workflow and pipeline management enable sales opportunities to be progressed quickly and efficiently, while data is effectively shared with and accessed by anyone that needs it.

CUSTOMER SERVICE

From defining processes, to tracking cases and solutions, you can resolve customer issues effortlessly. Sage CRM gives you the tools you need to provide high quality customer care and maintain satisfied customers, and helps you to make every customer interaction informative, effective, and profitable.

TARGET THE RIGHT PEOPLE

It becomes much easier to get the right messages to the right people at the right time, eliminating guesswork, and making the best use of your marketing resources. Financial profiling, order information, purchase histories, special interests and demographics can all be used to create detailed profiles of customers and prospects for more highly targeted campaign planning.

Starting price

45per user /
per month

Alternatives

with better value for money


Pros & Cons

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Sales Management

Data Management

Client Management

Pricing

Bugs and Issues

Contact Management

Sage CRM’s user interface

Ease of use rating:

Sage CRM pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(16)
3-4(36)
5(21)

What do users say about Sage CRM?

It may be slightly antiquated when compared to newer accounting systems.

Select to learn more


Who uses Sage CRM?

Based on 73 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Construction
Information Technology and Services
Financial Services
Marketing and Advertising
Others

Use cases

CRM
Sales Tracking
Social CRM Tools
IT Ticketing Systems
Knowledge Base

Sage CRM's key features

Most critical features, based on insights from Sage CRM users:

Sales pipeline management

All Sage CRM features

Features rating:

API
Campaign management
Collaboration tools
Configurable workflow
CRM
Customer engagement
Dashboard
Email marketing
Forecasting
Marketing automation
Performance metrics
Pipeline management
Real-Time data
Real-Time reporting
Reminders
Reporting & statistics
Sales pipeline management
Sales reports
Search

Sage CRM alternatives

Sage CRM logo

Starting from

45

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Salesforce Sales Cloud logo
visit website

Starting from

25

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
HubSpot CRM logo
visit website

Starting from

20

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zoho CRM logo
visit website

Starting from

14

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Sage CRM pricing

Value for money rating:

Starting from

45

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Sage CRM price and value

Value for money rating:

To see what individual users think of Sage CRM's price and value, check out the review snippets below.

“I’ve used it mainly to support sales and customer management processes, customize workflows, and integrate it with other Sage products like Sage 300.”
MS

Manish S.

AI and Automation Engineer

“The learning curve is quick, new salespeople are generally ready to go in 1-2 days.”
KF

Kevin F.

Sales Consultant

Sage CRM integrations (3)

Integrations rated by users

We looked at 73 user reviews to identify which products are mentioned as Sage CRM integrations and how users feel about them.

Integration rating: 4.8 (4)

Sage 300 logo
Sage 300

Integration rating: 5.0 (2)

Sage is our main ERP Systems. Daily basis we imported Actual transactional I/S and B/S data to Prophix to generated FS with data Actual-Budget-Variance

SH

SAMMIL H.

Senior Accountant

Procore logo
Procore

Integration rating: 5.0 (1)

It drives our Construction division. So far, the integration hasn't been very helpful.

Commitments and budgets

SP

Shari P.

Controller

1/2
Kojo logo
Kojo

Integration rating: 5.0 (1)

Integration rating: 5.0 (1)

Other top integrations

Sage CRM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk

Sage CRM FAQs

Related categories