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Sage CRM Logo

Web-based CRM for small and medium businesses

Table of Contents

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Is this product right for your business?

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Sage CRM - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: February 2026

Sage CRM overview

What is Sage CRM?

SALES OPPORTUNITIES

Sage CRM directs your sales efforts towards the most profitable, most winnable deals, and helps you make the most of cross-selling and up-selling opportunities. With instant access to pipelines, calendars, sales reports, contacts, and much more, your sales people are freed up to focus all their efforts on selling. Automated workflow and pipeline management enable sales opportunities to be progressed quickly and efficiently, while data is effectively shared with and accessed by anyone that needs it.

CUSTOMER SERVICE

From defining processes, to tracking cases and solutions, you can resolve customer issues effortlessly. Sage CRM gives you the tools you need to provide high quality customer care and maintain satisfied customers, and helps you to make every customer interaction informative, effective, and profitable.

TARGET THE RIGHT PEOPLE

It becomes much easier to get the right messages to the right people at the right time, eliminating guesswork, and making the best use of your marketing resources. Financial profiling, order information, purchase histories, special interests and demographics can all be used to create detailed profiles of customers and prospects for more highly targeted campaign planning.

Key benefits of using Sage CRM

- Make most of sales opportunities
- Deliver excellent customer service
- Identify and target the right people

Starting price

45per user /
per month

Alternatives

with better value for money


Pros & Cons

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Features

Client Management

Sales Management

Pricing

Bugs and Issues

Contact Management

Sage CRM’s user interface

Ease of use rating:

Sage CRM pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(16)
3-4(36)
5(20)

What do users say about Sage CRM?

It may be slightly antiquated when compared to newer accounting systems.

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Who uses Sage CRM?

Based on 72 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Construction
Computer Software
Electrical/Electronic Manufacturing
Management Consulting
Others

Use cases

CRM
Account Management
Consulting CRM
Distribution CRM
Ecommerce CRM Software

Sage CRM's key features

Most critical features, based on insights from Sage CRM users:

Collaboration tools
Reporting & statistics
Contact management
Campaign management
Lead management
Quotes/Estimates

All Sage CRM features

Features rating:

API
Configurable workflow
Dashboard
Sales reports
Sales pipeline management
CRM
Customer engagement
Email marketing
Forecasting
Marketing automation
Performance metrics
Pipeline management
Real-Time data
Real-Time reporting
Reminders
Search

Sage CRM alternatives

Sage CRM logo

Starting from

45

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Salesforce Sales Cloud logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
HubSpot CRM logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Zoho CRM logo
learn more

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Sage CRM pricing

Value for money rating:

Starting from

45

/user

Per month

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Sage CRM price and value

Value for money rating:

To see what individual users think of Sage CRM's price and value, check out the review snippets below.

“A beneficial tool to use and best in customer relationship management for my business needs, it has a feature where you can make your marketing campaigns perfect and accessible.”
Verified reviewer profile picture

Kathlene M.

Virtual Marketing Assistant/Data Entry Professional/Web Researcher at Upwork

“It helps to organize sales contacts better than Microsoft Excel. I also enjoy the shared documents feature so our company can share our important and most updated documents from branch to branch.”

Verified reviewer

Anonymity request

Sage CRM integrations (67)

Integrations rated by users

We looked at 72 user reviews to identify which products are mentioned as Sage CRM integrations and how users feel about them.

Integration rating: 5.0 (3)

We were already using outlook and it was very important to be able to arrange team meetings.

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Esther B.

Business Development Manager

Sage 300 logo
Sage 300

Integration rating: 5.0 (2)

Procore logo
Procore

Integration rating: 5.0 (1)

Sage CRM support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk

Sage CRM FAQs

Q. Who are the typical users of Sage CRM?

Sage CRM has the following typical customers:
Freelancers, Non Profit, Small Business

These products have better value for money


Q. What languages does Sage CRM support?

Sage CRM supports the following languages:
English


Q. Does Sage CRM support mobile devices?

Sage CRM supports the following devices:
Android


Q. Does Sage CRM offer an API?

No, Sage CRM does not have an API available.


Q. What level of support does Sage CRM offer?

Sage CRM offers the following support options:
Phone Support, Email/Help Desk

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