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Shippo
5
717
4
85
3
14
2
3
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The leading multi-carrier e-commerce shipping platform
Table of Contents
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Shippo - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Shippo overview
Based on 825 verified user reviews
What is Shippo?
Shippo is a shipping tool offering key features such as shipping label creation, shipment price calculation, parcel shipping, label printing, shipment tracking, and order management, among others.
Who uses Shippo?
By industry, Shippo reviewers are most commonly professionals in retail (22%). The most frequent use case for Shippo cited by reviewers is shipping (78% of reviewers).
What do users say about Shippo pricing?
Most reviewers indicate Shippo delivers strong value for money, citing competitive rates and flexible pricing. Most users consider discounted shipping and insurance as key benefits, though some reviewers mention occasional higher costs, pricing confusion, or better rates elsewhere.
What are the most popular integrations for Shippo?
The Shippo integration most frequently cited by reviewers is Wix, a website builder product rated 4.8 out of 5 for its integration with Shippo.
Starting price
per month
Pros & Cons
Shipping
Customer Support
Tailored for small businesses
Email Notifications
Billing and Fees
Bugs and Issues
Shippo’s user interface
Shippo pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.7
Ease of use
4.8
Customer support
4.7
Reviews sentiment
What do users say about Shippo?
Shippo is a shipping tool offering key features such as shipping label creation, shipment price calculation, parcel shipping, label printing, shipment tracking, and order management, among others.
Select to learn more
Who uses Shippo?
Based on 825 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Shippo's key features
GetApp's analysis of 91 verified user reviews collected between September 2021 and July 2024 identifies Shippo's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Shippo's Shipping Labels capabilities for their ease of use and efficiency. They report that the ability to create and print labels quickly saves time and streamlines their shipping process. Users highlight the convenience of selecting couriers and the affordability of labels. They find the automatic creation of labels with customer information helpful. However, some users wish for improvements in creating custom labels and generating multiple copies for international shipments automatically. Of the 45 Shippo users who gave detailed accounts of their use of Shipping Labels, 100% rated this feature as important or highly important.
Users report that Shippo's Shipment Price Calculation capabilities are valuable for comparing different shipping options and choosing the best value. They appreciate the ability to see prices for various logistics companies and the discounted rates offered. Reviewers indicate that the tool helps them accurately price their shipping, avoiding extra charges. They find it helpful to control costs and make decisions based on both price and transit time. Some users mention occasional inaccuracies with UPS rates. Of the 30 Shippo users who gave detailed accounts of their use of Shipment Price Calculation, 100% rated this feature as important or highly important.
Reviewers find Shippo's Parcel Shipping capabilities very useful for shipping various package sizes. They appreciate the ease of comparing costs for domestic shipping and the flexibility to choose carriers like FedEx, UPS, and USPS. Users report that the system simplifies the process of shipping parcels and packages, making it easy to enter dimensions and weights. They highlight the cost-effectiveness and the ability to handle both small and large parcels efficiently. Of the 20 Shippo users who gave detailed accounts of their use of Parcel Shipping, 100% rated this feature as important or highly important.
Users report that Shippo's Label Printing capabilities are efficient and straightforward. They appreciate the ease of printing labels, which are automatically formatted and ready for download. Reviewers highlight the high quality and professional appearance of the printed labels. They find the process quick and easy, especially for same-day shipping and international shipments. Users mention that the labels are clear, legible, and easy to read, enhancing the overall shipping experience. Of the 14 Shippo users who gave detailed accounts of their use of Label Printing, 100% rated this feature as important or highly important.
Heldor G.
Owner.
Maxx G.
Co-Owner
Liliana S.
GED
Lenecca M.
Owner
Reviewers indicate that Shippo's Shipment Tracking capabilities are very useful for keeping track of packages in transit. They appreciate the automatic sending of tracking information to customers and the ability to see the status of shipments in real time. Users find it convenient to have all tracking info in one place, making it easier to locate lost packages. They report that the tracking capability provides peace of mind and improves customer service by ensuring timely delivery updates. Of the 28 Shippo users who gave detailed accounts of their use of Shipment Tracking, 96% rated this feature as important or highly important.
All Shippo features
Features rating:
Shippo alternatives
Shippo
Starting from
19
Per month
ShipTime
Starting from
Free
Easyship
Starting from
No pricing info
ShipStation
Starting from
14.99
Per month
Shippo pricing
Pricing plans
Pricing details:
Premier
No pricing info
Features included:
- Dedicated Account Manager
- Unlimited Shipments
User opinions about Shippo price and value
Value for money rating:
To see what individual users think of Shippo's price and value, check out the review snippets below.
Eugene M.
Self Employed
Heldor G.
Owner.
Shippo integrations (34)
Integrations rated by users
We looked at 825 user reviews to identify which products are mentioned as Shippo integrations and how users feel about them.
Integration rating: 4.8 (13)
Integration rating: 5.0 (7)
Integration rating: 4.0 (6)
Integration rating: 4.8 (5)
Integration rating: 5.0 (4)
“Turn any site into a shop in minutes”
“Integration with WooCommerce is important because it allows flexible payment options in online stores. It works well with PayPal and supports different types of businesses. It also gives more control over how payments are set up.”
Jamie P.
Youth Worker and Designer
Integration rating: 5.0 (4)
Shippo customer support
What do users say about Shippo customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Shippo customer support.
The majority of users find Shippo customer support rapid, responsive, and able to resolve issues within a business day.
A significant portion of users appreciate that customer service is easily reachable and available through multiple channels.
Widely noted by reviewers, Shippo's support team is professional, empathetic, and goes above and beyond to help with problems.
Certain users report inconsistent support experiences, with slow response times and representatives lacking sufficient knowledge.
Support options
Training options
To see what individual users say about Shippo's customer support, check out the review snippets below.
“Their customer service is eager to help out if there are any website problems or syncing problems and can be reached at any time. ”
Diane P.
Owner
“Shippo's customer service is top notch and go above and beyond to help you be successful. ”
Justin B.
Proprietor
“The only problem I have with shippo is their customer service support.”
Grace W.
Reviewer
Shippo FAQs
Shippo works with the tools you already use to power shipping capabilities once exclusively reserved for retail giants. Now they’re yours, in one convenient place. The Most Carriers at the Best Rates • Up to 90% off USPS with Commercial Plus Pricing and Priority Mail Cubic • Up to 55% off UPS • Up to 75% off DHL Express • Save up to 29% on FedEx shipping services with the FedEx Advantage Program • Additional deep discounts with Sendle, Fastway Australia, and CouriersPlease Integrated with Your Business • Analytics, insights, and reports, including intelligent defaults and configurable automations • Native connections to the most popular e-commerce platforms • Implementation-ready APIs Support Every Step of the Way • High-touch customer support to grow with confidence Implementation and customer success teams • Ongoing support from dedicated partner managers Grow into the Future with Shippo • Grow confidently with a reliable technology partner and 99.99% site uptime • Integrate your existing branded experience directly with Shippo • Optimize cash flow by only paying for labels when you print Taking the legwork out of logistics 1.) Transparent Tracking -- Shippo automatically syncs package information to keep you and your customers updated with real-time tracking information. 2.) Branded & Post-Purchase Experiences -- Build your brand with customizable tracking pages, shipping emails, packing slips, and more — and create a post-purchase experience that brings customers back by including return labels right inside the box. 3.) End-to-End Automation -- Automate inefficiencies that slow down shipping with tools spanning the entire fulfillment journey: • Generate labels faster with saved and pre-filled package information. • Import orders from your Shopify store and manage shipments from one place. • Simplify international shipping with auto-generated customs forms and commercial invoices. • Split orders into multiple shipments to send partially-fulfilled orders, or packages to different locations. • Protect your business with insurance for premium shipments, one-of-a-kind goods, and international packages sent with USPS, UPS, FedEx, DHL Express and Canada Post. Superior shipping takes superior support Shippo is more than shipping. It also comes with multiple layers of support to give your business a fast start — and help you continue growing into the future. • Get dedicated support from customer success and partner managers • Gain access to partner support channels • Work with an experienced team to guide project design, implementation, testing, and launch • Let Shippo work directly with carriers to solve delays and damage issues on behalf of your business • Get more localized support from US-based agents • Find implementation-ready APIs supported by documentation Available Monday - Friday, 6AM to 6PM PT. We aim to respond to every issue within 4 hours.
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