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SmartKarrot Alternatives & Competitors

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Zendesk Suite logo

Service-first CRM company that builds support & sales tools

visit website

Features

Total

Zendesk Suite logo
SmartKarrot logo

51

182

68

features in common

51

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(3.9K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

SmartKarrot logo

SmartKarrot user ratings

Functionality

4.3
(37)

Top features

  • Email Management

    5.0

  • Usage Tracking/Analytics

    5.0

  • Feedback Management

    5.0

Pricing

Starting from

$55/month

Value for money

Zendesk Suite logo
4.2

0.1

SmartKarrot logo
4.3

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
Zoho Desk logo

Superior customer service. Lasting experiences.

visit website

Features

Total

Zoho Desk logo
SmartKarrot logo

48

158

68

features in common

48

features in common

Zoho Desk logo

Zoho Desk user ratings

Functionality

4.5
(2.1K)

Top features

  • Customer History

    5.0

  • Workflow Configuration

    5.0

  • Appointment Management

    5.0

SmartKarrot logo

SmartKarrot user ratings

Functionality

4.3
(37)

Top features

  • Email Management

    5.0

  • Usage Tracking/Analytics

    5.0

  • Feedback Management

    5.0

Pricing

Starting from

$14/month

Value for money

Zoho Desk logo
4.5

0.2

SmartKarrot logo
4.3

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.
Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.
LiveAgent logo

Great customer service starts with better help desk software

visit website

Features

Total

LiveAgent logo
SmartKarrot logo

47

179

68

features in common

47

features in common

LiveAgent logo

LiveAgent user ratings

Functionality

4.6
(1.5K)

Top features

  • Real-Time Monitoring

    5.0

  • Single Sign On

    5.0

  • Email Templates

    5.0

SmartKarrot logo

SmartKarrot user ratings

Functionality

4.3
(37)

Top features

  • Email Management

    5.0

  • Usage Tracking/Analytics

    5.0

  • Feedback Management

    5.0

Pricing

Value for money

LiveAgent logo
4.7

0.4

SmartKarrot logo
4.3

What users say about LiveAgent's value for money

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.
Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.
Custify logo

Customer success solution for SaaS businesses

visit website

Features

Total

Custify logo
SmartKarrot logo

53

67

68

features in common

53

features in common

Custify logo

Custify user ratings

Functionality

4.9
(107)

Top features

  • Survey/Poll Management

    5.0

  • Third-Party Integrations

    5.0

  • Customizable Templates

    5.0

SmartKarrot logo

SmartKarrot user ratings

Functionality

4.3
(37)

Top features

  • Email Management

    5.0

  • Usage Tracking/Analytics

    5.0

  • Feedback Management

    5.0

Pricing

Value for money

Custify logo
4.9

0.6

SmartKarrot logo
4.3

What users say about Custify's value for money

Client communication has improved, we save time and simplify reports. Their team really seems to care about each client and are very responsive to all our questions or requests.
This CRM tool is very useful and it helps you save a lot of time, while all of your tasks work more smoothly.
Kustomer logo

Modern Customer Service Software For Customer-First Brands

Features

Total

Kustomer logo
SmartKarrot logo

45

104

68

features in common

45

features in common

Kustomer logo

Kustomer user ratings

Functionality

4.5
(59)

Top features

  • Real-Time Notifications

    5.0

  • Live Chat

    5.0

  • Activity Tracking

    5.0

SmartKarrot logo

SmartKarrot user ratings

Functionality

4.3
(37)

Top features

  • Email Management

    5.0

  • Usage Tracking/Analytics

    5.0

  • Feedback Management

    5.0

Pricing

Starting from

$89/month

Value for money

Kustomer logo
4.5

0.2

SmartKarrot logo
4.3

What users say about Kustomer's value for money

Great experience with Kustomer, I love the way this software allows you to manage your tools, organize your tickets, and provide a good customer service.
The interface is nice to look at, the night view is very nice if you spent more than 3 hours answering emails. Features like AHT are very accurate.
Freshdesk logo

Online helpdesk system and customer service software

visit website

Features

Total

Freshdesk logo
SmartKarrot logo

39

115

68

features in common

39

features in common

Freshdesk logo

Freshdesk user ratings

Functionality

4.3
(3.2K)

Top features

  • Feedback Management

    5.0

  • Customer Complaint Tracking

    5.0

  • Widgets

    5.0

SmartKarrot logo

SmartKarrot user ratings

Functionality

4.3
(37)

Top features

  • Email Management

    5.0

  • Usage Tracking/Analytics

    5.0

  • Feedback Management

    5.0

Pricing

Starting from

$15/month

Value for money

Freshdesk logo
4.4

0.1

SmartKarrot logo
4.3

What users say about Freshdesk's value for money

Freshdesk provides an unrivalled ability to stay on top of client support and issue management. This tool is so far the best in class at supporting our needs in supporting our client base.
It helps me solve customers' inquiry and the best benefit that comes from Freshdesk is it's free. Compared to other paid helpdesks, Freshdesk could still really be worth it.
Akita logo

Customer Success Software

visit website

Features

Total

Akita logo
SmartKarrot logo

43

71

68

features in common

43

features in common

Akita logo

Akita user ratings

Functionality

4.8
(6)

Top features

  • Data Visualization

    5.0

  • Data Import/Export

    5.0

  • Dashboard Creation

    5.0

SmartKarrot logo

SmartKarrot user ratings

Functionality

4.3
(37)

Top features

  • Email Management

    5.0

  • Usage Tracking/Analytics

    5.0

  • Feedback Management

    5.0

Zoho CRM logo

CRM software that helps you sell smarter, better, faster.

visit website

Features

Total

Zoho CRM logo
SmartKarrot logo

50

201

68

features in common

50

features in common

Zoho CRM logo

Zoho CRM user ratings

Functionality

4.3
(6.7K)

Top features

  • Gamification

    5.0

  • Business Process Automation

    5.0

  • Website Integration

    5.0

SmartKarrot logo

SmartKarrot user ratings

Functionality

4.3
(37)

Top features

  • Email Management

    5.0

  • Usage Tracking/Analytics

    5.0

  • Feedback Management

    5.0

Pricing

Starting from

$14/month

Value for money

Zoho CRM logo
4.3
SmartKarrot logo
4.3

What users say about Zoho CRM's value for money

The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
EngageBay CRM logo

Integrated sales & marketing software for growing teams

visit website

Features

Total

EngageBay CRM logo
SmartKarrot logo

40

226

68

features in common

40

features in common

EngageBay CRM logo

EngageBay CRM user ratings

Functionality

4.6
(750)

Top features

  • Multi-Account Management

    5.0

  • Customer Segmentation

    5.0

  • Content Delivery

    5.0

SmartKarrot logo

SmartKarrot user ratings

Functionality

4.3
(37)

Top features

  • Email Management

    5.0

  • Usage Tracking/Analytics

    5.0

  • Feedback Management

    5.0

Pricing

Starting from

$14.99/month

Value for money

EngageBay CRM logo
4.7

0.4

SmartKarrot logo
4.3

What users say about EngageBay CRM's value for money

Easy to use email marketing platform. The best part is you have all the powerful tools like landing pages, autoresponders, email broadcast, sequences even in the free.
Got the hang of EngageBay in a matter of hours due to its ease of use and excellent customer support. Any question is answered in a matter of seconds.
Bitrix24 logo

100% free CRM, collaboration, and communication tool suite

visit website

Features

Total

Bitrix24 logo
SmartKarrot logo

46

423

68

features in common

46

features in common

Bitrix24 logo

Bitrix24 user ratings

Functionality

4.2
(841)

Top features

  • Client Database

    5.0

  • Online Time Tracking

    5.0

  • HR Management

    5.0

SmartKarrot logo

SmartKarrot user ratings

Functionality

4.3
(37)

Top features

  • Email Management

    5.0

  • Usage Tracking/Analytics

    5.0

  • Feedback Management

    5.0

Pricing

Starting from

$61/month

Value for money

Bitrix24 logo
4.2

0.1

SmartKarrot logo
4.3

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.
It endorses team collaboration and improves teamwork. It's cost-effective and I find it to be far way more affordable than some competitors.
Hootsuite logo

Social Media Management & Scheduling for SMBs and Enterprise

Features

Total

Hootsuite logo
SmartKarrot logo

45

143

68

features in common

45

features in common

Hootsuite logo

Hootsuite user ratings

Functionality

4.3
(3.6K)

Top features

  • Image Library

    5.0

  • Real-Time Monitoring

    5.0

  • Real-Time Data

    5.0

SmartKarrot logo

SmartKarrot user ratings

Functionality

4.3
(37)

Top features

  • Email Management

    5.0

  • Usage Tracking/Analytics

    5.0

  • Feedback Management

    5.0

Pricing

Starting from

$49/month

Value for money

Hootsuite logo
4.2

0.1

SmartKarrot logo
4.3

What users say about Hootsuite's value for money

Overall its been pretty good. Im not a big social media fan so I like it to be as simple as possible to get my message across.
There are times that the software has been a little buggy for us. Sometimes images fail to upload or content fails to post due to errors.
Skalin logo

Built for SaaS Vendors who want to scale faster.

Features

Total

Skalin logo
SmartKarrot logo

36

42

68

features in common

36

features in common

Skalin logo

Skalin user ratings

Functionality

4.8
(50)

Top features

  • Customer Management

    5.0

  • Customer Database

    5.0

  • Customer Experience Management

    5.0

SmartKarrot logo

SmartKarrot user ratings

Functionality

4.3
(37)

Top features

  • Email Management

    5.0

  • Usage Tracking/Analytics

    5.0

  • Feedback Management

    5.0

Weave logo

The all-in-one customer communication software

visit website

Features

Total

Weave logo
SmartKarrot logo

34

116

68

features in common

34

features in common

Weave logo

Weave user ratings

Functionality

4.2
(514)

Top features

  • File Sharing

    5.0

  • Communication Management

    5.0

  • Voice Mail

    5.0

SmartKarrot logo

SmartKarrot user ratings

Functionality

4.3
(37)

Top features

  • Email Management

    5.0

  • Usage Tracking/Analytics

    5.0

  • Feedback Management

    5.0

Pricing

Value for money

Weave logo
4.0

0.3

SmartKarrot logo
4.3

What users say about Weave's value for money

Excellent, we were with and changed to someone else and went back to them because our office really likes the mobile app and there features are just better.
Once you have realized how bad and precarious this service is trying to cancel your contract is a nightmare.
ChurnZero logo

Customer engagement & retention for subscription businesses

visit website

Features

Total

ChurnZero logo
SmartKarrot logo

60

103

68

features in common

60

features in common

ChurnZero logo

ChurnZero user ratings

Functionality

4.5
(128)

Top features

  • Activity Tracking

    5.0

  • Onboarding

    5.0

  • Real-Time Data

    5.0

SmartKarrot logo

SmartKarrot user ratings

Functionality

4.3
(37)

Top features

  • Email Management

    5.0

  • Usage Tracking/Analytics

    5.0

  • Feedback Management

    5.0

Pricing

Starting from

$12,000/year

Value for money

ChurnZero logo
4.7

0.4

SmartKarrot logo
4.3

What users say about ChurnZero's value for money

ChurnZero is super easy to use, which makes for an easy rollout process internally. The application has allowed my team to be more proactive and even better, more timely in their proactive outreach.
Great customer service! my main contract is always happy to help. Great way to keep track of client usage/adoption.
Real Time Feedback logo

Your customers want to tell you things you should know.

Features

Total

Real Time Feedback logo
SmartKarrot logo

39

49

68

features in common

39

features in common

Real Time Feedback logo

Real Time Feedback user ratings

Functionality

4.7
(25)

Top features

  • Communication Management

    5.0

  • Activity Tracking

    5.0

  • Visual Analytics

    5.0

SmartKarrot logo

SmartKarrot user ratings

Functionality

4.3
(37)

Top features

  • Email Management

    5.0

  • Usage Tracking/Analytics

    5.0

  • Feedback Management

    5.0

Pricing

Value for money

Real Time Feedback logo
4.5

0.2

SmartKarrot logo
4.3

What users say about Real Time Feedback's value for money

Due to lack of wifi and overloaded DAS on gamedays sometimes it does not work well.
So far using in our new gym it's been super helpful for being able to replace things that are out and communicate with Members when they have issues.
Aligned logo

Customer Collaboration Platform for sales & CS teams

Features

Total

Aligned logo
SmartKarrot logo

37

70

68

features in common

37

features in common

Aligned logo

Aligned user ratings

Functionality

4.9
(47)

Top features

  • Reporting/Analytics

    5.0

  • Document Management

    5.0

  • Customer Database

    5.0

SmartKarrot logo

SmartKarrot user ratings

Functionality

4.3
(37)

Top features

  • Email Management

    5.0

  • Usage Tracking/Analytics

    5.0

  • Feedback Management

    5.0

Pricing

Value for money

Aligned logo
4.9

0.6

SmartKarrot logo
4.3

What users say about Aligned's value for money

Each feature of the app really help me to boost the sales that I wanted, this is a must as a seller to be a success. I have been using many different app but this is the best so far that I have tried.
What I like the most in Aligned, We never experience any problem with this Platform, Very useful and user friendly. Indeed the best to use in our business.
HelpHero logo

Helps web-based apps to build better onboarding experiences

visit website

Features

Total

HelpHero logo
SmartKarrot logo

14

26

68

features in common

14

features in common

HelpHero logo

HelpHero user ratings

Functionality

4.1
(7)

Top features

  • Onboarding

    5.0

  • Customizable Templates

    5.0

  • Customer Segmentation

    5.0

SmartKarrot logo

SmartKarrot user ratings

Functionality

4.3
(37)

Top features

  • Email Management

    5.0

  • Usage Tracking/Analytics

    5.0

  • Feedback Management

    5.0

GUIDEcx logo

Client onboarding and project management software

Features

Total

GUIDEcx logo
SmartKarrot logo

44

87

68

features in common

44

features in common

GUIDEcx logo

GUIDEcx user ratings

Functionality

4.5
(63)

Top features

  • Prioritization

    5.0

  • Collaboration Tools

    5.0

  • Customizable Templates

    5.0

SmartKarrot logo

SmartKarrot user ratings

Functionality

4.3
(37)

Top features

  • Email Management

    5.0

  • Usage Tracking/Analytics

    5.0

  • Feedback Management

    5.0

Pricing

Starting from

$100/year

Value for money

GUIDEcx logo
4.7

0.4

SmartKarrot logo
4.3

What users say about GUIDEcx's value for money

Our overall experience has been excellent, and the support from the CS team at GuideCX has been amazing.
The service levels are amazing, a great support, impl, and CS team. The product works great and we enjoy the structure and visibility it provides.
BrainStorm logo

Transform the way your users tackle software adoption.

Features

Total

BrainStorm logo
SmartKarrot logo

34

106

68

features in common

34

features in common

BrainStorm logo

BrainStorm user ratings

Functionality

4.3
(16)

Top features

  • Document Generation

    5.0

  • Alerts/Notifications

    5.0

  • Course Tracking

    2.0

SmartKarrot logo

SmartKarrot user ratings

Functionality

4.3
(37)

Top features

  • Email Management

    5.0

  • Usage Tracking/Analytics

    5.0

  • Feedback Management

    5.0

Pricing

Starting from

$0.1

Value for money

BrainStorm logo
4.6

0.3

SmartKarrot logo
4.3

What users say about BrainStorm's value for money

As a user myself, I've been so grateful to have access to the information and webinars that BrainStorm provides. It truly is the best IT resource a company can provide its employees.
The staff at BrainStorm is great to work with. I highly recommend the company and the service.
journy.io logo

Customer journey mapping tools

Features

Total

journy.io logo
SmartKarrot logo

18

39

68

features in common

18

features in common

journy.io logo

journy.io user ratings

Functionality

4.3
(4)

Top features

  • Real-Time Data

    5.0

  • Campaign Segmentation

    5.0

  • Campaign Management

    5.0

SmartKarrot logo

SmartKarrot user ratings

Functionality

4.3
(37)

Top features

  • Email Management

    5.0

  • Usage Tracking/Analytics

    5.0

  • Feedback Management

    5.0

Wrench.ai logo

Personalization AI to acquire, grow, and retain customers

Features

Total

Wrench.ai logo
SmartKarrot logo

0

3

68

features in common

0

features in common

Wrench.ai logo

Wrench.ai user ratings

Functionality

5.0
(2)

Top features

  • Behavioral Targeting

    5.0

  • Website Analytics

    5.0

  • Recommendations

    5.0

SmartKarrot logo

SmartKarrot user ratings

Functionality

4.3
(37)

Top features

  • Email Management

    5.0

  • Usage Tracking/Analytics

    5.0

  • Feedback Management

    5.0

Rocketlane logo

A client-centric onboarding & modern PSA tool

visit website

Features

Total

Rocketlane logo
SmartKarrot logo

38

116

68

features in common

38

features in common

Rocketlane logo

Rocketlane user ratings

Functionality

4.5
(76)

Top features

  • Real-Time Updates

    5.0

  • Customizable Fields

    5.0

  • Activity Dashboard

    5.0

SmartKarrot logo

SmartKarrot user ratings

Functionality

4.3
(37)

Top features

  • Email Management

    5.0

  • Usage Tracking/Analytics

    5.0

  • Feedback Management

    5.0

Pricing

Starting from

$19/month

Value for money

Rocketlane logo
4.6

0.3

SmartKarrot logo
4.3

What users say about Rocketlane's value for money

The team is amazing, responsive, and they listen to feedback. The tool is solving so many of our problems, and is making our process better for both internal and external customers.
I am also a big fan of the ability to integrate with other channels and the ability to be the single source of truth.
Lucky Orange logo

All-in-one conversion optimization suite for website owners

Features

Total

Lucky Orange logo
SmartKarrot logo

39

116

68

features in common

39

features in common

Lucky Orange logo

Lucky Orange user ratings

Functionality

4.6
(205)

Top features

  • Monitoring

    5.0

  • Multiple User Accounts

    5.0

  • Engagement Tracking

    5.0

SmartKarrot logo

SmartKarrot user ratings

Functionality

4.3
(37)

Top features

  • Email Management

    5.0

  • Usage Tracking/Analytics

    5.0

  • Feedback Management

    5.0

Pricing

Starting from

$39/month

Value for money

Lucky Orange logo
4.6

0.3

SmartKarrot logo
4.3

What users say about Lucky Orange's value for money

Lucky orange is phenomenal at showing live guest engagement. This has additionaly assisted me with developing and contact a greater crowd and monitor my progress.
I love pretty much everything about Lucky Orange from the heatmaps to the Hubspot integration.
Pipefy logo