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Surveybox Logo

AI platform for creating and managing custom surveys

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Surveybox - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: November 2025

Surveybox overview

What is Surveybox?

Surveybox is an AI-enabled surveying platform that simplifies the complex world of customer feedback collection. Designed to address industry challenges like low response rates, Surveybox's intuitive platform makes it easier for businesses to measure customer experience effectively.

The platform offers an array of features to streamline the surveying process. Users can build surveys using the drag-and-drop builder, choosing from pre-designed templates or creating their own. Surveybox's AI-powered survey copilot generates smart surveys to elevate the customer experience. Surveys can be distributed effortlessly via links, email, web, and mobile, reaching the target audience. The platform also provides various question types like NPS, CSAT, and CES to measure customer satisfaction and open-ended questions to capture qualitative feedback.

Surveybox's reporting capabilities allow users to access itemized reports of survey responses, with a convenient download option. The real-time dashboard provides an overview of survey performance. Customization options enable users to make the platform their own with custom logos, fonts, colors, themes, and background images. It also integrates with popular platforms like HubSpot, Mailchimp, and Klaviyo, empowering businesses to run feedback-driven marketing campaigns. With features like weekly email digests, billing management, and instant email notifications, Surveybox simplifies the entire surveying process, helping organizations make smarter decisions based on real customer feedback.

Key benefits of using Surveybox

  • Intuitive drag-and-drop survey builder makes creating surveys easy.
  • Get summarized, easy-to-understand reports to analyze survey responses.
  • Choose from expert templates or create your own custom surveys.
  • AI-powered smart surveys provide insights into customer needs.
  • Distribute surveys via links, email, web, and mobile to reach your audience.
  • Measure customer satisfaction with NPS, CSAT, and CES metrics.
  • Starting price

    29flat rate /
    per month

    Alternatives

    with better value for money

    Surveybox’s user interface

    Ease of use rating:

    Surveybox reviews

    Overall rating

    5.0

    /5

    5

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.2/10
    Rating distribution

    5

    4

    3

    2

    1

    5

    0

    0

    0

    0

    Surveybox's key features

    Most critical features, based on insights from Surveybox users:

    Surveys & feedback
    NPS survey structure
    Customizable fields
    Real-Time analytics
    Pulse surveys
    Reporting/Analytics

    All Surveybox features

    Features rating:

    Customizable questions
    Third-Party integrations
    Data analysis tools
    Data visualization
    Multiple question types
    Engagement tracking
    Feedback management
    Multi-Channel distribution
    Sentiment analysis
    Randomization
    Real-Time data
    Real-Time notifications
    Real-Time reporting
    Support audio/images/video
    Survey builder
    Survey/Poll management
    Template management
    Trend analysis
    URL customization
    Visual analytics
    Question piping
    Question library
    Predictive analytics
    Negative feedback management
    Multi-Channel data collection
    Multi-Channel communication
    Mobile survey
    Drag & drop
    Dashboard
    Customizable templates
    Customizable forms
    Alerts/Notifications
    Activity dashboard

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    Surveybox pricing

    Value for money rating:

    Pricing plans

    Pricing details:

    Free plan
    Free trial
    Subscription

    Basic

    29

    Per month

    Features included:

    • 5 Surveys
    • Export Survey Results & Charts
    • Link, Email, Web Surveys and Mobile Survey

    Premium

    59

    Per month

    Features included:

    • 25 Surveys
    • Extract Feedback from Slack & Discord
    • Team Function
    • AI Survey Creator & Templates

    Enterprise

    199

    Per month

    Features included:

    • Unlimited Surveys
    • Hide Branding

    User opinions about Surveybox price and value

    Value for money rating:

    Surveybox integrations (10)

    Integrations rated by users

    We looked at 5 user reviews to identify which products are mentioned as Surveybox integrations and how users feel about them.

    Slack logo
    Slack

    Integration rating: 5.0 (1)

    Surveybox support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Email/Help Desk

    Training options

    Documentation
    Videos

    Surveybox FAQs

    Q. What type of pricing plans does Surveybox offer?

    Surveybox has the following pricing plans:
    Starting from: $29.00/month
    Pricing model: Subscription
    Free Trial: Available | (No Credit Card required)

    These products have better value for money


    Q. Who are the typical users of Surveybox?

    Surveybox has the following typical customers:
    Mid Size Business, Public Administrations, Small Business


    Q. What languages does Surveybox support?

    Surveybox supports the following languages:
    English


    Q. Does Surveybox offer an API?

    No, Surveybox does not have an API available.


    Q. What other apps does Surveybox integrate with?

    Surveybox integrates with the following applications:
    Zoho CRM, Discord, FreshBooks, Freshmarketer, Slack, Klaviyo, Salesforce Data Cloud, Mailchimp, HubSpot CRM, Intercom


    Q. What level of support does Surveybox offer?

    Surveybox offers the following support options:
    Email/Help Desk

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