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TheySaid Logo

User testing and research, accelerated by AI.

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TheySaid - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: January 2026

TheySaid overview

What is TheySaid?

Customer Feedback shouldn’t cost a fortune! TheySaid is the leading AI-powered user testing and research platform, that allows modern product teams to keep up with AI-enabled engineers. And with a free plan plus low-cost paid plans, anyone can do high-volume testing at a reasonable price.

The TheySaid product suite includes AI user testing, AI interviews, AI surveys, and AI polls. Customers can gather feedback from TheySaid's panel of 16M+ people, recruit their own audience via email / social media / events / in-app popups, or test with AI testers.

Core product capabilities include 2-way voice conversations, clips & highlight reels, conditional logic, templates, AI assistant, AI analytics and reporting, AI project creator, AI test moderator and teach AI.

Key benefits of using TheySaid

* AI User Testing
* AI Interviews
* AI Surveys
* AI Polls
* 2-way voice conversations
* Conditional logic
* Templates
* Clips & Highlight reels
* 70+ languages supported
* Integrations
* Strategic Recommendations
* Automated Action Items
* Shareable Reports

Starting price

Free

Alternatives

with better value for money

TheySaid’s user interface

Ease of use rating:

TheySaid reviews

Overall rating

4.9

/5

15

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.73/10
Rating distribution

5

4

3

2

1

13

2

0

0

0

Pros
“I love how the AI-generated summaries of users' follow-up conversations after responding to the survey question have the potential to deliver fresh insights and save me time.”
AR

Adam R.

Founder

“It's so simple to use -- and engages the respondent to provide info -- and adapts based on what they say. Super useful for getting the feedback that the respondent wants to provide.”
WS

Wendy S.

Managing Partner

“Eliminates the need for sending tedious surveys to customers by offering an easy setup and delivering highly reliable insights effortlessly.”
JC

Jesica C.

Head of Customer Success

Cons
“It is limited to one question -- I believe they will be adding options for more later.”
WS

Wendy S.

Managing Partner

“Currently, the platform is limited to one question type to initiate the survey. However, I know they will add additional question types soon, so this 'con' drawback will quickly become a 'pro.”
EG

Eugeine G.

CMO

“Umm I would say the survey choices were limited.”
TB

Terrence B.

PDS

Who uses TheySaid?

Based on 15 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Computer Software
E-Learning
Arts and Crafts
Design
Others

Use cases

Survey
Customer Experience
Customer Satisfaction
Polling

TheySaid's key features

Most critical features, based on insights from TheySaid users:

Reporting/Analytics
Feedback management
Survey builder
Multi-Channel distribution
Performance metrics
Surveys & feedback

All TheySaid features

Features rating:

Survey/Poll management
Alerts/Notifications
Skip logic
Live results sharing
Customizable branding
Customizable templates
Pulse surveys
Data analysis tools
Drag & drop
Multi-Channel data collection
NPS survey structure
Multi-Language
Performance management
Question branching
Question library
Question piping
Real-Time data
Sentiment analysis
Third-Party integrations
Visual analytics
Mobile survey
Generative ai
Email marketing
Data import/export
Dashboard
Customer experience management
CRM
Continuous feedback
Anonymous feedback
AI copilot
Activity dashboard
360 degree feedback

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TheySaid pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about TheySaid price and value

Value for money rating:

To see what individual users think of TheySaid's price and value, check out the review snippets below.

“I love how the AI-generated summaries of users' follow-up conversations after responding to the survey question have the potential to deliver fresh insights and save me time.”
AR

Adam R.

Founder

“It's so simple to use -- and engages the respondent to provide info -- and adapts based on what they say. Super useful for getting the feedback that the respondent wants to provide.”
WS

Wendy S.

Managing Partner

TheySaid integrations (3)

TheySaid support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
Email/Help Desk
Knowledge Base
Chat

Training options

Live Online
Webinars

TheySaid FAQs

Q. What type of pricing plans does TheySaid offer?

TheySaid has the following pricing plans:
Starting from: $0.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of TheySaid?

TheySaid has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does TheySaid support?

TheySaid supports the following languages:
Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese


Q. Does TheySaid offer an API?

Yes, TheySaid has an API available for use.


Q. What other apps does TheySaid integrate with?

TheySaid integrates with the following applications:
Slack, Salesforce Platform, HubSpot CRM


Q. What level of support does TheySaid offer?

TheySaid offers the following support options:
FAQs/Forum, Email/Help Desk, Knowledge Base, Chat

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