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ThunderTix

4.8

(262)

Ticketing software for the performing arts

Last updated: January 2025

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ThunderTix Reviews

Overall rating

4.8

262

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Rating criteria

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.46/10

Reviews by rating

208

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Pros and cons

Thundertix has been great to work with. The software responds to our needs and the ability to customise it to suit our needs and configurations is so helpful.

Ina h.

Vice President

The service team is excellent; they’re always on hand to help and seem always seem happy to. You can customise tickets which is really handy and it’s totally controlled by us.

Maria K.

Principal

We love working with ThunderTix. ThunderTix has an amazing support system in place.

Melanie R.

Operations Manager

You seriously can not talk to anyone if you have a problem. I had to take it off my website because so many people called me having trouble actually completing purchases.

Natale H.

Dance studio owner

The inability to have a store for merchandise separate from adding to a ticket. Refunds & exchanges to multi day events can get very confusing.

Leona R.

Coordinator

The biggest issue we've come across is the inability to delete or archive orders. Our group sales processes including deposits were always in jeopardy of getting really messy on the back end.

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262 reviews

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