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Track CRM
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management software for hoteliers
Table of Contents
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Track CRM - 2026 Pricing, Features, Reviews & Alternatives
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Track CRM overview
What is Track CRM?
TRACK CRM is a customer relationship management software designed to help businesses in the hospitality industry manage guests, track revenue, and automate communication with internal and external stakeholders. It enables employees to capture and store guest’s data in a centralized repository and collect customer feedback through custom surveys.
Features of TRACK CRM include communication management, single sign on (SSO), a drag-and-drop interface, customer experience management, reporting, and more. Professionals can use the application to create and send promotional and reservation confirmation messages to guests via emails and text. The built-in leads management module allows administrators to generate leads, convert customer inquiries into bookings, and track guest’s calls, emails, and text messages via a unified dashboard.
TRACK CRM offers an API, which lets businesses integrate the system with several third-party applications such as Streamline, IQware, HomeAway, Oracle Opera, Maestro, and more. It also lets managers monitor lost or abandoned shopping carts, configure workflows for marketing automation, and analyze user behavior based on cart or website abandonment and email click.
Starting price
per month
Alternatives
with better value for money
Track CRM’s user interface
Track CRM reviews
Overall rating
4.3
/5
47
Positive reviews
85
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.77/10
5
4
3
2
1
21
19
7
0
0
Jeana E.
Vacation Rental Manager
Kevin K.
General Manager
April S.
Director of Marketing and Communications
Megan M.
Reservation Sales Supervisor
Kimberly M.
Reservations Agent
Kelsey R.
Front Desk Team Leader
Who uses Track CRM?
Based on 47 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
- Not enough reviewsTrack CRM's features
Features rating:
Track CRM alternatives
Track CRM
Starting from
5000
Per month
Salesforce Sales Cloud
Starting from
25
Per month
BoldTrail
Starting from
No pricing info
Popl
Starting from
7.99
Per month
Track CRM pricing
Value for money rating:
Starting from
5000
Per month
Per Feature
User opinions about Track CRM price and value
Value for money rating:
To see what individual users think of Track CRM's price and value, check out the review snippets below.
Jeana E.
Vacation Rental Manager
Kevin K.
General Manager
Track CRM integrations (14)
Track CRM support options
Typical customers
Platforms supported
Support options
Training options
Track CRM FAQs
Track CRM has the following pricing plans:
Starting from: $5000.00/month
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Track CRM?
Track CRM has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Track CRM support?
Track CRM supports the following languages:
English
Q. Does Track CRM offer an API?
Yes, Track CRM has an API available for use.
Q. What other apps does Track CRM integrate with?
Track CRM integrates with the following applications:
Track Vacation Rental PMS, Lexicon, Streamline, Lynx, WebRezPro, RoomKeyPMS, ASCENT, PriceLabs, Beyond, Maestro PMS, Streamline, BookingPal, Breezeway
Q. What level of support does Track CRM offer?
Track CRM offers the following support options:
24/7 (Live rep), Phone Support, Email/Help Desk, Knowledge Base
