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Vocalcom Salesforce Edition Logo

Contact center solution native in Salesforce

Table of Contents

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Vocalcom Salesforce Edition - 2026 Pricing, Features, Reviews & Alternatives

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Vocalcom Salesforce Edition overview

What is Vocalcom Salesforce Edition?

Vocalcom Salesforce Edition is a contact center software that allows users to connect with their clients wherever they are, through any communication channel, using intuitive and flexible contact center software, integrated in Salesforce, to intelligently manage their inbound and outbound communications. It is able to manage inbound call routing, outbound dialling and offers users the ability to communicate through email, phone and text. The software also offers real-time reports and analytics.

Starting price


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Vocalcom Salesforce Edition’s user interface

Ease of use rating:

Vocalcom Salesforce Edition reviews

Overall rating

4.0

/5

1

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10
Rating distribution

5

4

3

2

1

0

1

0

0

0

Vocalcom Salesforce Edition's key features

Most critical features, based on insights from Vocalcom Salesforce Edition users:

Multi-Channel communication

All Vocalcom Salesforce Edition features

Features rating:

Automated routing
Call routing
CRM
Real-Time reporting

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Vocalcom Salesforce Edition support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support

Vocalcom Salesforce Edition FAQs

Q. Who are the typical users of Vocalcom Salesforce Edition?

Vocalcom Salesforce Edition has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business

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Q. What languages does Vocalcom Salesforce Edition support?

Vocalcom Salesforce Edition supports the following languages:
English, Portuguese, Spanish, French


Q. Does Vocalcom Salesforce Edition offer an API?

No, Vocalcom Salesforce Edition does not have an API available.


Q. What level of support does Vocalcom Salesforce Edition offer?

Vocalcom Salesforce Edition offers the following support options:
Phone Support

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