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Wootric

Modern customer experience and feedback management tool

Table of Contents

Is this product right for your business?

Find out with a

Wootric - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Wootric overview

What is Wootric?

Wootric is a customer experience management software that helps businesses develop a rigorous VoC program to deliver impact and expand with evolving needs. It offers net promoter score (NPS), CSAT, and customer effort score (CES) to analyze texts and sentiment. The platform lets stakeholders integrate the system with several third-party applications, including Salesforce, Zendesk, Slack, Intercom, and Hubspot, to trigger surveys and act on data.

Starting price

89 /
per month

Alternatives

with better value for money

Wootric’s user interface

Ease of use rating:

4.6

(12)

Wootric reviews

Overall rating

4.6

Positive reviews

100

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend9.08/10

Rating distribution

Pros

“All in all, it's a great experience because the information is readily available, which makes decision making possible, and is very easy to use.”

Emilio J.

Customer Success Analyst

“It allows exporting reports, where we use them to carry out more detailed analyzes. It has a very beautiful dashboard and allows various visualization settings in the graphics.”

Estefanía A.

deployment analyst

“This tool is simple to use and the UI is clear and easy to grasp. When needed, customer support was helpful and quite fast to answer.”

Verified reviewer

Anonymity request

Cons

“I don't see it as a bad thing, but the system is not very responsive and sometimes the filter fails, where we need to update the page to use it again.”

Estefanía A.

deployment analyst

“Our employees are able to know in real time the problems our customers have.”

Emilio J.

Customer Success Analyst

“The mobile version is a mess, it is not responsive.”

Vinicius A.

Designer

Who uses Wootric?

Based on 12 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Computer Software

Information Technology and Services

Design

Financial Services

Others

Use cases

- Not enough reviews

Wootric's key features

Most critical features, based on insights from Wootric users:

NPS survey structure

5.0

(1)

All Wootric features

Features rating:

4.3

(12)

API

(0)

CES survey structure

(0)

Complaint monitoring

(0)

CSAT survey structure

(0)

Customer experience management

(0)

Customer segmentation

(0)

Customizable fields

(0)

Customizable forms

(0)

Customizable questions

(0)

Customizable templates

(0)

Dashboard

(0)

Data analysis tools

(0)

Data import/export

(0)

Email marketing

(0)

Feedback management

(0)

Mobile survey

(0)

Multi-Channel data collection

(0)

Multi-Channel distribution

(0)

Multi-Language

(0)

Negative feedback management

(0)

NPS of customers

(0)

NPS of employees

(0)

Predictive analytics

(0)

Pulse surveys

(0)

Reporting/Analytics

(0)

Response quotas

(0)

Response validation

(0)

Segmentation

(0)

Sentiment analysis

(0)

Site intercept survey

(0)

Survey builder

(0)

Survey/Poll management

(0)

Surveys & feedback

(0)

Tagging

(0)

Text analysis

(0)

Wootric alternatives

Wootric

4.6

(12)

Starting from

Per month

Free trial

Free version

Ease of Use

4.6

Features

4.3

Value for Money

4.8

Customer Support

4.4

Zoho Survey

4.6

(450)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.7

Features

4.5

Value for Money

4.3

Customer Support

4.5

ReviewInc

4.8

(35)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.7

Features

4.8

Value for Money

4.7

Customer Support

4.8

Giftbit

4.6

(82)

visit website

Starting from

Free

Free trial

Free version

Ease of Use

4.6

Features

4.4

Value for Money

4.5

Customer Support

4.5

Wootric pricing

Value for money rating:

4.8

(12)

Starting from

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Wootric price and value

Value for money rating:

4.8

(12)

To see what individual users think of Wootric's price and value, check out the review snippets below.

“All in all, it's a great experience because the information is readily available, which makes decision making possible, and is very easy to use.”

Emilio J.

Customer Success Analyst

“It allows exporting reports, where we use them to carry out more detailed analyzes. It has a very beautiful dashboard and allows various visualization settings in the graphics.”

Estefanía A.

deployment analyst