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Descartes XPS Ship
5
193
4
37
3
7
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Shipment management platform for small businesses
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Descartes XPS Ship - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Descartes XPS Ship overview
Based on 240 verified user reviews
What is Descartes XPS Ship?
Descartes XPS Ship is a shipping tool offering key features such as label printing, delivery tracking, shipping labels, order tracking, and shipping management, among others.
Who uses Descartes XPS Ship?
By industry, Descartes XPS Ship reviewers are most commonly professionals in retail (29%). The most frequent use case cited by reviewers is shipping (98%).
What do users say about Descartes XPS Ship pricing?
Some users say Descartes XPS Ship offers competitive pricing and helps them save money, and reviewers indicate they value the economical options for small businesses. However, some users report frustration with unclear fees, surcharges, and billing issues.
What are the most popular integrations for Descartes XPS Ship?
The Descartes XPS Ship integrations most frequently cited by reviewers are: Shopify (an eCommerce product rated 4.7 out of 5 for its integration with Descartes XPS Ship) and WooCommerce (an eCommerce product, 4.7).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Customer Support
Address Management
Shipping Rates
Shipping
Descartes XPS Ship’s user interface
Descartes XPS Ship pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.6
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about Descartes XPS Ship?
Descartes XPS Ship is a shipping tool offering key features such as label printing, delivery tracking, shipping labels, order tracking, and shipping management, among others.
Select to learn more
Who uses Descartes XPS Ship?
Based on 240 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Descartes XPS Ship's key features
GetApp's analysis of 98 verified user reviews collected between April 2022 and November 2022 identifies XPS Ship's most critical features and summarizes user sentiment about those features.
Reviewers appreciate XPS Ship's label printing capabilities for their ease and efficiency. They find it convenient to print directly or download to PDF, and value the integration with printers like Munbyn, Eltron, and Zebra. Users report seamless integration with Shopify and other platforms. However, some users mention issues with reprinting batches and the need for more customization options. They say it saves time and avoids mistakes, with clear and professional-looking labels being a major advantage. Of the 42 XPS Ship users who gave detailed accounts of their use of Label Printing, 98% rated this feature as important or highly important.
Brian E.
Owner
Patrick M.
Production Supervisor
Angie S.
Owner
Sean C.
President
Users report that XPS Ship's delivery tracking feature is valuable for monitoring order statuses and ensuring timely deliveries. They highlight the History tab for tracking orders and receiving alerts for delivery issues. Reviewers indicate that this capability helps them provide accurate information to customers and resolve delivery problems quickly. They appreciate the ability to track shipments from any computer and the ease of accessing tracking numbers and delivery statuses. Of the 36 XPS Ship users who gave detailed accounts of their use of Delivery Tracking, 94% rated this feature as important or highly important.
Reviewers highlight XPS Ship's shipping labels for their accuracy and ease of use. They appreciate the integration with platforms like Shopify and Wix, and the ability to print labels using various printers like Dymo and Rollo. Users report that the labels are clear, easy to read, and professional-looking. They find it helpful to have prefilled fields and the option to customize labels with business logos. Some users mention occasional issues with label size adjustments. Of the 37 XPS Ship users who gave detailed accounts of their use of Shipping Labels, 92% rated this feature as important or highly important.
Reviewers appreciate XPS Ship's order tracking capabilities for providing real-time updates and error notifications. They find it helpful for customer service, allowing them to communicate shipment statuses and resolve discrepancies. Users report that tracking information is easily accessible through the XPS dashboard and can be shared with customers. They value the integration with platforms like Shopify and Etsy, which simplifies the tracking process and ensures customers are informed about their orders. Of the 37 XPS Ship users who gave detailed accounts of their use of Order Tracking, 86% rated this feature as important or highly important.
Users report that XPS Ship's status tracking feature is helpful for monitoring the progress of shipments and providing accurate updates to customers. They appreciate the real-time tracking and error notifications, which help them address delivery issues promptly. Reviewers indicate that the branded tracking page adds a professional touch, and the History tab makes it easy to access tracking information. They find it convenient to track shipments from multiple carriers in one place. Of the 33 XPS Ship users who gave detailed accounts of their use of Status Tracking, 85% rated this feature as important or highly important.
Reviewers find XPS Ship's shipping management capabilities easy to use and efficient for handling all shipping needs. They appreciate the ability to manage multiple packages under the same tracking and optimize shipping costs. Users report that the software consolidates all shipments in one place, making it simple to track, re-ship, and notify customers. They highlight the excellent customer service and the ease of creating labels and managing orders from different venues. Of the 29 XPS Ship users who gave detailed accounts of their use of Shipping Management, 76% rated this feature as important or highly important.
All Descartes XPS Ship features
Features rating:
Descartes XPS Ship alternatives
Descartes XPS Ship pricing
Pricing plans
Pricing details:
User opinions about Descartes XPS Ship price and value
Value for money rating:
To see what individual users think of Descartes XPS Ship's price and value, check out the review snippets below.
Stacey L.
Partner
MaryAnn N.
General Manager
Descartes XPS Ship integrations (8)
Integrations rated by users
We looked at 240 user reviews to identify which products are mentioned as Descartes XPS Ship integrations and how users feel about them.
Integration rating: 4.7 (19)
Integration rating: 4.7 (15)
“Turn any site into a shop in minutes”
“Integration with WooCommerce is important because it allows flexible payment options in online stores. It works well with PayPal and supports different types of businesses. It also gives more control over how payments are set up.”
Jamie P.
Youth Worker and Designer
Integration rating: 5.0 (5)
Integration rating: 4.5 (4)
Integration rating: 5.0 (4)
Integration rating: 5.0 (3)
Descartes XPS Ship customer support
What do users say about Descartes XPS Ship customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Descartes XPS Ship customer support.
Widely noted by reviewers, Descartes XPS Ship offers fast, responsive, and consistently helpful customer support.
A significant portion of users appreciate being able to reach real, knowledgeable people quickly when they need assistance.
Common user feedback highlights the friendliness, professionalism, and patience of the customer service team.
Broad user base values that support staff not only resolve issues but also teach users how to handle similar situations in the future.
Support options
Training options
To see what individual users say about Descartes XPS Ship's customer support, check out the review snippets below.
“On the rare occasions that I need support, the support is friendly and my issue gets resolved fast!”
Jeff s.
Warehouse Manager
“The CSR team is so helpful and will stay with you until the job is done. ”
Bryant W.
Owner
“If looking at UPS rates it does not automatically verify residential addresses as the UPS site does and can lead to under charging if customer pays shipping”
David H.
co-owner
Descartes XPS Ship FAQs
Shipping software to easily find the best shipping rates, print shipping labels & track orders. Save money using our software to print shipping labels for all your orders. Rate shop and get the best-discounted shipping rates with all major U.S. carriers. Easily import order data from Shopify and other sales channels, update order status and tracking, reduce manual labor, speed up processing, and batch fulfill unlimited orders.
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