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XPS Ship
Shipment management platform for small businesses
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XPS Ship has the following pricing plans:
Pricing model: Free
Free Trial: Available
These products have better value for money
Q. Who are the typical users of XPS Ship?
XPS Ship has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does XPS Ship support?
XPS Ship supports the following languages:
English
Q. Does XPS Ship offer an API?
Yes, XPS Ship has an API available for use.
Q. What other apps does XPS Ship integrate with?
XPS Ship integrates with the following applications:
Wix, NetSuite, Squarespace, Weebly, Volusion, BigCommerce, Shopify
Q. What level of support does XPS Ship offer?
XPS Ship offers the following support options:
Chat, Phone Support, Email/Help Desk, FAQs/Forum
Shipping software to easily find the best shipping rates, print shipping labels & track orders.
Typical customers
Platforms supported
Support options
Training options
Starting from
Free
Starting from
60
Per month
Usage Based
Value for money
4.6
/5
240
Starting from
Free
Value for money contenders
Functionality
4.6
/5
240
Total features
23
3 categories
Functionality contenders
Overall Rating
4.8
/5
240
Positive reviews
96
%
193
37
7
2
1
Overall rating contenders
Luke V.
Retail, 11-50 employees
Used daily for 2+ years
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We were recommended by USPS this solution as a way to have better pricing than our previous shipping solution. Not only did we save money, but we've saved countless hours in our workflow and have ensured that we are accurately quoting and charging for our shipping services beyond USPS.
We've saved not only time and money, but the headaches associated with tracking shipped items. XPS is an incredible piece of software to integrate into 3rd party solutions like WooCommerce. Its automation has reduced the steps we've previously had to go through by more than half—all while being a competitively priced solution. The best part is that we are no longer questioning if we're losing money on a shipment as its pricing ensures that we know the exact price to ship will be and quotes the customer accurately.
I'd like to further see integration with WooCommerce, specifically with "partially shipped" orders being marked as such. Would also like to see an admin side for our retail brick and mortar store to be able to estimate shippings costs like it does online.
Great comments, thank you so much. FYI, we support splitting Woo orders (partially shipped). Feel free to call us to discuss if you'd like.
Nancy P.
Retail, 1-10 employees
Used daily for 6-12 months
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Software is much easier to use than competitors. Even though a smaller firm like that we can reach customer service for help via telephone for immediate answer.
It is hard for a small company to compete with FREE SHIP offers when we cannot qualify for better discounts. Brand loyalty should count for something!
We want to thank Nancy for the review, only want to note that customer service is the same for all of our customers, large and small.
Tara E.
Consumer Goods, 1-10 employees
Used daily for 1-2 years
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I like the ease of use but we have mainly switched over to another platform because they do have actual friendly customer service. We ship probably 10k items a year and now only use XPS for a small amount of that.
Very easy to use, easy to print labels even though it forces you to print two pages at a time.
There is no customer support and when you do reach out for customer support the representatives act as if you are a problem and are never willing to help. I literally had to request that a particular employee never contact me when I have an issue because she has been so rude.
Very surprised to see the remarks regarding customer support. Our customer support is best in class. We offer live onboarding to all customers and our customer service professionals answer our phones live.
Weston S.
Entertainment, 51-200 employees
Used daily for 2+ years
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It is pretty simple to use once you get your system setup. And getting your system setup is fairly simple too with instructions along the way to help.
I'm not a fan of the recent addition of shipping deadlines listing in red type for items in the integration list that were just added that day. I would be in favor of revising the system to a variety of colors defining how long an order has been listed on the shipping list. For example, if I come in to my computer on a Monday, I would like to ship the orders that may have come in to my system late on Friday or early on Saturday. These could be highlighted red, but the Sunday orders could be yellow, and any orders from the last 24 hours should still only have a green highlight.
Tony C.
Medical Practice, 11-50 employees
Used daily for 2+ years
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From the software to Customer service & Pricing, I, we are very happy with the product and service! NO Issues. And when there have been database, software issues, XPS would have answers to us within the hour or less, whether by email or by phone.
I really like the ability to customize Each Ship-To account to fit their package default needs. Importing addresses from the standalone USPS and UPS sites were quite accurate! Then theres the dozens of shipping options you can choose in an instant to compare best prices and delivery times for each client as needed. WE also send items Internationally, and ALL the forms needed are available to customize...
Don't have any at the moment! We do not have any issues with the software.