YouCanBook.me Features

YouCanBook.me

Appointment scheduling for teams, individuals & clients

4.64/5 (254 reviews)

Competitor Feature Comparison

ACH Payment Processing
API
Access Controls/Permissions
Accounting Integration
Activity Management
Activity Tracking
Alerts/Notifications
Appointment Management
Appointment Scheduling
Approval Process Control
Automated Scheduling
Availability Management
Billing & Invoicing
Booking Management
Calendar Management
Calendar Sync
Confirmation/Reminders
Contact Database
Customer Database
Customer Management
Customizable Branding
Customizable Fields
Customizable Forms
Data Import/Export
Dispatch Management
Document Imaging
Electronic Payments
Electronic Signature
Email Management
Employee Scheduling
Event Calendar
File Storage
Forms Management
GPS
Group Scheduling
Job Costing
Job Management
Job Tracking
Maintenance Scheduling
Meeting Management
Mobile Access
Mobile App
Mobile Payments
Multi-Location
Online Booking
Online Payments
Online Time Clock
Payment Collection in the Field
Payment Processing
Quotes/Estimates
Real-time Scheduling
Reminders
Reporting & Statistics
Resource Scheduling
SMS Messaging
Scheduling
Service History
Third Party Integrations
Time Tracking
User Management
Website Integration
Work Order Management
Workflow Management
Learn moreCompare App
ACH Payment Processing
API
Access Controls/Permissions
Accounting Integration
Activity Management
Activity Tracking
Alerts/Notifications
Appointment Management
Appointment Scheduling
Approval Process Control
Automated Scheduling
Availability Management
Billing & Invoicing
Booking Management
Calendar Management
Calendar Sync
Confirmation/Reminders
Contact Database
Customer Database
Customer Management
Customizable Branding
Customizable Fields
Customizable Forms
Data Import/Export
Dispatch Management
Document Imaging
Electronic Payments
Electronic Signature
Email Management
Employee Scheduling
Event Calendar
File Storage
Forms Management
GPS
Group Scheduling
Job Costing
Job Management
Job Tracking
Maintenance Scheduling
Meeting Management
Mobile Access
Mobile App
Mobile Payments
Multi-Location
Online Booking
Online Payments
Online Time Clock
Payment Collection in the Field
Payment Processing
Quotes/Estimates
Real-time Scheduling
Reminders
Reporting & Statistics
Resource Scheduling
SMS Messaging
Scheduling
Service History
Third Party Integrations
Time Tracking
User Management
Website Integration
Work Order Management
Workflow Management
Visit WebsiteCompare App
ACH Payment Processing
API
Access Controls/Permissions
Accounting Integration
Activity Management
Activity Tracking
Alerts/Notifications
Appointment Management
Appointment Scheduling
Approval Process Control
Automated Scheduling
Availability Management
Billing & Invoicing
Booking Management
Calendar Management
Calendar Sync
Confirmation/Reminders
Contact Database
Customer Database
Customer Management
Customizable Branding
Customizable Fields
Customizable Forms
Data Import/Export
Dispatch Management
Document Imaging
Electronic Payments
Electronic Signature
Email Management
Employee Scheduling
Event Calendar
File Storage
Forms Management
GPS
Group Scheduling
Job Costing
Job Management
Job Tracking
Maintenance Scheduling
Meeting Management
Mobile Access
Mobile App
Mobile Payments
Multi-Location
Online Booking
Online Payments
Online Time Clock
Payment Collection in the Field
Payment Processing
Quotes/Estimates
Real-time Scheduling
Reminders
Reporting & Statistics
Resource Scheduling
SMS Messaging
Scheduling
Service History
Third Party Integrations
Time Tracking
User Management
Website Integration
Work Order Management
Workflow Management
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YouCanBook.me Feature Reviews

25 reviewers had the following to say about YouCanBook.me's features:

Felix O.

Extremely Positive Experience with YouCanBook.me

2021-02-12

- YouCanBook.me allows us to manage customer bookings much more efficiently, saving us time and money; - The user interface is intuitive and easy to use and the back office dashboard allows you to seamlessly report on bookings and pick up trends in consumer behaviour; - As an advanced user with multiple bookings pages, bookable staff and customer types, we have often required the assistance of the YouCanBook.me support team.

Pros

- The ability to link multiple calendars and appointment types to a single URL; - The ability to customise each booking page with pictures and text in line with the look and feel of our brand; - The customer support has been truly excellent when we've needed it; - Extensive customisation around the end-to-end customer journey - including the post-booking page text, calendar invite, follow up emails and reminders; - Password protection of the booking URL for enhanced security during closed off events or appointments; - Third party integrations into Zoom which reduces the need to manually send out meeting links.

Cons

Further 3rd party integrations would be useful including MS Teams and Adobe Connect; - It would also be helpful to be able to customise meeting duration for each bookable staff on a single booking page.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bob T.

Why I Use (and stick with) YouCanBookMe

2018-11-02

I have used YouCanBookMe for almost two years now. Other than the comment in the "Cons" section, I have not had any issue at all with this software. Almost every person I have interviewed has stated how nice it was to use that system (almost 400 interviews in the last two years). There are other schedulers out there...but I'm staying with this system. It has proven to be 100% reliable for what I am trying to do in my business.

Pros

Ease of use... Customizable scheduler...

Cons

In the rare instance when I have to try and reschedule an interview (I use this system to schedule radio interviews), I find I have to actually "Cancel" the interview and ask the other person to reschedule... I wish there was a way I could offer a "rescheduled" appointment from my end instead of asking the client to do so from their end.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Freya C.

Great for booking client appointments

2019-10-22

Everyone involved got email notifications and calendar invites once booked.

Pros

It syncs with google calendar so everyone involved in the meeting gets and instant invite.

Cons

If the time between each available meeting time varies, the time slot are not customizable to this.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Computer Software company, 11-50 employees)

Get meetings more easily scheduled, not many bells or whistles.

2017-11-10

It helped with getting meetings more easily booked, but it wasn't a game changer. Helpful tool, but there are better ones out there.

Pros

Custom branding, easy setup, ability to limit to certain days/time windows, custom URL link, intuitive menu options, Google calendar integration.

Cons

Can't embed calendar dates/buttons in emails.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Joe T.

One of the best (free) tools for calendar / appointment management!

2018-07-24

Online appointment setup and integrations with our Outlook calendars-- for free, more than I could ask for.

Pros

I was able to set up all I needs -- appointment length, email notification text, blocked times, how the pages were structured, even API/custom field integration so i could pull in ticket IDs from our help desk software to maintain and organize my remote session appointments!

Cons

I can't say there are too many negatives, I would like to see some more choices for the theming and the ability to allow the user to customize the length of the session, but I know these are paid features, which our company may adopt over time. Overall, it's the best appointment setup app I could find.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jim T.

Best scheduling software

2020-09-15

Everyone that schedules meetings should use an online booking tool. And if you're going to use an online booking tool, you should use Youcanbook.me. I have used multiple tools that are out on the market and this is hands down the best.

Pros

Notifications and calendar details are all customizable. I love being able to have a separate booking calendar along with the team booking page.

Cons

The only improvement I could suggest is to include a feature where multiple people from different organizations can find a common meeting time like Doodle.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Doug M.

I am a big fan

2020-02-13

I couldn't do without as it saves a huge amount of time in call scheduling. I have also had good buy-in from my clients. The reminder, reschedule and cancellation system has reduced the amount of time wasted on non-calls.

Pros

Very good at scheduling across time zones Integrates well with CRM and across devices diaries Nice clean interfaces Easily customizable If needed - responses to customer services

Cons

Working out how best to use it - like any software that can provide complex solutions, it takes time to set it up and work out how best to tailor your business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ellyse W.

Brilliant!

2017-06-29

Saves me money whilst I'm trying to grow my business, but allows for simple interface for my clientele to book into see me!

Pros

Love the integration with my Google Calendar!

Cons

Some of the navigation around the software takes a little bit of getting used to, but that is to be expected when it enables so much!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from YouCanBook.Me


Thanks so much, Ellyse :)

Read more
Anonymous
A verified reviewer

Excellent tool that has all the right integrations

2018-08-01

Pros

A solid integration with Google Calendar and iCloud, solid embedding, a nice design, options for teams and timezones, reminder emails (from your actual email), payments through Stripe... they've got everything covered.

Cons

From what I know, there is no option for integrating with an Outlook calendar. So this is only your best option if you've got Google Calendar or iCloud.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Occasionally

Source: Capterra
Helpful?   Yes   No
Read more
Christina M.

Best Free Scheduling Platform

2019-02-26

My clients are able to book a meeting that works for them and they get a calendar and email reminder which helps eliminate missed meetings.

Pros

Easy to use and integrate with your current calendar. Excellent customer service.

Cons

I don't like that the office hours feature requires a subscription.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from YouCanBook.Me


It's great to hear that you've cut way back on emails for meetings! It sounds like you're saving loads of time.

Read more
Emily P.

Taking the guess work out of scheduling

2019-04-10

I immediately added my link to the bottom of my email signatures, and it has helped me with scheduling appointments with coworkers so much more easily!

Pros

The free version has enough customizability and integration with other calendars (Google) that it does the job of streamlining appointment scheduling, without sharing your calendar details with anyone.

Cons

That's hard to say... I think I dislike the fact that appointments can only be 30 or 60 minutes for the free version, but seriously, even that is not that big of a deal.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Natalia S.

Good idea but a lot of things to improve

2019-04-02

But this program needs a lot of improving as integration with Outlook is not perfect and sometimes I receive bookings for the time I am out of office even if everywhere this time set as unavailable

Pros

Easy booking for customers Clear interface for customers Integration with calendars

Cons

Integration with calendars fails all the time, needs to make a lot of manipulation that customer will not be able to book you in not needed time Difficult settings Double confirmation letters of bookings

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No

Response from YouCanBook.Me


Hi Natalia, thanks so much for taking the time to leave this feedback!

Read more
Greg C.

Mostly works.

2017-07-13

Pros

It's easy for client to access my calendar and book appointments and that is particularly useful when third parties are looking for common availability, eg an EA booking me for their boss.

Cons

There have been multiple occasions where clients in China have been unable to book appointments. It would also be good if 30 minute time slots could be booked instead of minimum 60 mins.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Construction company, 1-10 employees)

You Can Book Me - Very useful tool

2021-07-29

This software is strong on appointment setting and calendar management.

Pros

I like how much time this app saved me in man hours. It helped us to manage our crews by preventing overbookings and this leveled us off so we were not in a hurry up and wait mode all the time. It also allows out regular accounts to set up their own appointments without having to call in.

Cons

Every calendar that is added is another fee.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from YouCanBook.Me


Thank you for taking the time to share your experience with us. Your review means a lot to us and lets us know we're on the right track.

Please feel free to get in touch with us for the difficulties you're having with the zoom integration or any other comments or concerns you have. We would be happy to answer all your questions and help you further!

Looking forward to hearing from you soon.

Best,
Kaoutar

Read more
Abigail T.

Love You Can Book Me

2017-07-07

Clear boundaries with needy clients.

Pros

* Text Message Reminders * Automatically Integrate with Online Calendar * Accepts Payments * Email reminders * Multiple calendars (very helpful!!!)

Cons

No PayPal, only Stripe for payment acceptance. No tracking of packages of services. I wish there were a live chat box response, rather than waiting... waiting... waiting...

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from YouCanBook.Me


thanks for the review, Abigail :)

Read more
Gary H.

Great for student conferences

2020-10-23

Great way to have students sign up for conférences without my managing the whole calendar.

Pros

It’s easy to use and set up and has a variety of cool features

Cons

Wish notifications were reliable with iCloud or Enterprise integration.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Hospital & Health Care company, 11-50 employees)

Works well for basic bookings and has advanced features too

2018-12-14

Loved to fact it would let me set it to send follow surveys after the scheduled booking to all those who registered

Pros

I liked that the notification and confirmations for bookings were very customizable.

Cons

I needed a very simple affordable option and this worked perfect, so I have no complaints

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Steve L.

Love YBME

2017-07-12

Our customers are able to book apts every day from our website.

Pros

UI is awesome Text msg available to remind your guests of their apt Google integration is awesome Sends follow-up emails for you before/after the apt which is nice.

Cons

You need to go through zapier to get an integration.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from YouCanBook.Me


Thanks, Steve - glad to hear YCBM is working well for you :)

Mukesh

Read more
Sophie H.

simple to set up, limited templates can be restrictive

2017-07-11

Pros

Youcanbook.me is a clear and simple system to use for me and my clients, great integration with with google calendar.

Cons

the way it shows up on a mobile phone screen isn't always correct i.e. navigation arrows are underneath the booking slots

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Karen M.

Must have scheduling for every group project!

2018-10-29

Very easy to use and very fancy.

Pros

I like the customizable scheduling options.

Cons

You get charged if you want to add more than one calendar. In my case, I have two different calendars: one for my personal appointments and one for my work.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Dana C.

Great product!

2020-02-14

I have really liked the aspect of how well it works with my calendar and that I can change the appts. and then it will email the agent for them to approve or reschedule.

Pros

It integrates well with my calendar.

Cons

I would like to have more options on the forward page. That the person sees when booking.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jeff S.

Seamlessly Schedule More Meetings

2019-09-10

Pros

I love that this calendar integrates with my Google Calendar.

Cons

Every once in awhile the calendar won't resolve.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Leanne S.

Excellent Tool for Building Schedule!

2020-01-12

It is worth paying for premium access, and you will find your day-to-day scheduling needs are met!

Pros

I also appreciate how I get an email when a booking has been made, so I have notification ahead of time.

Cons

I tried using the free version only for awhile and found that the limitations to this version left me needing more control over my bookings and how I set up my calendar.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Daniel B.

Good Product - Only one improvement to make Great

2019-09-16

Very good overall! I have no complaints outside of the one I listed in the Cons.

Pros

- Easy to add to any email and incorporate with our Zoom integration and Outlook - I love having customizable hyperlinks for multiple schedules or team schedules to allow for greater flexibility - The general look of the product is also very intuitive and easy to look at

Cons

My only complaint is that I do not see any options available to be able to send a "one-time only" generated scheduling link. This means that if I provide my scheduling link to a client, they can schedule as many appointments as they would like, even far after my assistance is needed. This can cause issues when handing out my link to multiple clients at once and having my time booked up by clients who no longer need my help. This takes away from time with clients that really do need my assistance. If this could be developed into the product that would be amazing!!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Adam D.

Basic free edition, better paid edition

2018-09-18

Pros

free edition is fine for most small business paid version isn't that expensive and has a lot more bells and whistles customizable

Cons

You're locked in to a couple dozen designs needs more integrations

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more