App comparison
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Contact Center Software
Last updated: April 2026
60 software options
Sponsored
Ultatel Cloud Business Phone System
5
30
4
9
3
1
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ULTATEL | Phone and Teleommunication Solutions For Business
Read more about Ultatel Cloud Business Phone System
CallTools
5
136
4
12
3
6
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one predictive dialer & inbound call center solution
Read more about CallTools
Voiptime Cloud
5
62
4
18
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Great contact center software for SMB and Enterprises
Read more about Voiptime Cloud
RingCX
5
136
4
69
3
30
2
7
1
11
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered contact center
Read more about RingCX
Office24by7
All-in-One Office Automation Solutions
Read more about Office24by7
Cloudya
5
11
4
3
3
2
2
0
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Integrated business communications platform.
Read more about Cloudya
GoTo Connect
5
426
4
178
3
39
2
11
1
14
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The first-ever truly unified voice and video solution.
Read more about GoTo Connect
Agile CRM
5
250
4
163
3
62
2
21
1
28
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Sales and marketing CRM for growing businesses
Read more about Agile CRM
Surfboard
5
5
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Support team scheduling, made simple.
Get shift planning, scheduling, forecasting & communication in one place.
Read more about Surfboard
InfoServ
5
11
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Integrated Call Center, Help Desk, and CRM software system
Read more about InfoServ
Intradiem
5
9
4
4
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Workforce automation solution for optimizing operations
Read more about Intradiem
Front
5
202
4
57
3
13
2
7
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled customer service platform for collaboration
Read more about Front
OnviSource OmVista
5
4
4
0
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Turn Data to Insights to Actions with OmVista
Read more about OnviSource OmVista
Zadarma
5
34
4
8
3
5
2
4
1
13
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Business phone system for companies of all sizes
Read more about Zadarma
Cognigy.AI
5
18
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise Conversational AI Platform
Read more about Cognigy.AI
F-RevoCRM
5
3
4
2
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based, open-source CRM software for Japanese market
Read more about F-RevoCRM
PhoneBurner
5
148
4
20
3
7
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Power dialer & outbound sales acceleration software for SMBs
Read more about PhoneBurner
TaskFlow
TaskFlow: Click, Connect, Conquer!
Read more about TaskFlow
servis.ai
5
49
4
19
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful, easy-to-use BOMP your whole team will love.
Read more about servis.ai
TeamSupport
5
496
4
291
3
53
2
6
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer support solution for B2B SaaS
Read more about TeamSupport
Sales Sling
5
14
4
5
3
5
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud based auto dialer & lead management platform
Read more about Sales Sling
Sprinklr
5
42
4
34
3
11
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social media management, analytics & strategy planning.
Read more about Sprinklr
LeadDesk
5
11
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Clear and Efficient Sales and Customer Service Software
Read more about LeadDesk
CxEngage
5
45
4
36
3
9
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video, audio & web conferencing platform
Read more about CxEngage
Webex Suite
5
4K
4
2.5K
3
679
2
102
1
30
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
One app for everything. And everyone.
Read more about Webex Suite
