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Online Contact Center Software - Page 7

Last updated: March 2026

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372 software options

ICR Evolution logo

Software for a real omnichannel experience.

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Omnichannel software solution for contact centers, providing a seamless customer experience across voice, email, chat, & social media.

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Zadarma logo

Business phone system for companies of all sizes

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Zadarma offers a new generation of business phone system with virtual numbers from 110 countries, free Cloud PBX, free CRM and widgets.

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Freshcaller logo

Modern Phone System for customer support & sales

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Freshcaller is a modern contact center software for customer support, sales, IT and HR teams. Freshcaller's cloud-based architecture brings together features like IVR, Smart Escalations, Voicebots, Customizable Performance Reporting to set up the operations. It has 90+ countries phone numbers.

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ZIRO logo

Make IT Hassle-Free

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Offload routine tasks to your help desk with ZIRO Provisioning Software, the only provisioning software designed to make UC the simplest thing on your to-do list. Manage phones, voicemails, dial plans, and agents without the headache of complex templates or having to navigate Excel-Hell.

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Nectar Desk logo

Call center software in the cloud

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Nectar Desk is a cloud-based call center solution that supports inbound & outbound communication with IVR, ACD, call recording, monitoring, call transfer & more

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MegaDialer logo

Call center solution for streamlining virtual telephony

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MegaDialer is a predictive dialer solution designed to help businesses manage incoming/outgoing calls in order to offer services to potential clients and improve the customer experience. It lets contact centers collect client data via custom forms.

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Cisco Finesse logo

Customer Service solution with digital experience

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Cisco Finesse is a digital contact center solution that enhances customer and agent experience with robust features such as direct call transfers, real-time coaching, internal communication channels, call monitoring, and advanced analytics to understand areas of improvement. The system integrates with multiple Cisco communications solutions to provide a unified customer experience while also securely transfering data from one system to another.

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Help Lightning logo

Remote assistance software to improve customer satisfaction.

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We provide next generation video collaboration services to enable a company’s experts to work virtually side-by-side with anyone needing help.

Our cloud-based solution applies augmented reality features to improve real-time to improve real-time communications and solve difficult problems.

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Infobip logo

Omni-channel customer communication and engagement

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Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more.

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Workforce Optimization (WFO) logo

Workforce management & optimization for contact centers

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Workforce Optimization (WFO) is a unified cloud workforce optimization solution that includes workforce management, quality management, performance management & analytics.

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Sagicc logo

An intelligent customer service experience.

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Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors.

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Dixa logo

Conversational Customer Service Software

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Dixa offers one-stop contact center software that supports telephony, email, live chat and messaging apps and runs in your browser. Built to improve the agent and customer experience - smart routing, a built-on CRM, integrations and more helps brands deliver omnichannel customer experiences.

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EasyCall Cloud logo

Software for managing agents, VoIP & call center operations

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EasyCall Cloud offers scalable Call Center and Contact Center software with transparent pricing, easy management of tasks, VoIP lines, and omnichannel support. Enjoy seamless integration, data security, and cost-effective operations.

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contactSPACE logo

Intuitive cloud contact center software solution

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contactSPACE is an intuitive cloud contact centre solution that empowers your team to make better-quality contact. Design the perfect user interface with our drag and drop editor, and utilise our smart diallers to make quality contact, at scale. No coding necessary - train and onboard in minutes.

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Eloquant logo

Cloud Contact Center Customer Experience platform

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Eloquant is an all-in-one open Cloud Contact Center CX platform that helps businesses manage, orchestrate, measure, and improve their conversations with their customers.

Its main features include channels such as voice, digital, and self-service conversation, qualification and orchestration, and performance and customer satisfaction surveys.

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ZaiConversations logo

Cloud-based communication solution for SMBs

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Zailab is an intelligent, cloud-based omni-channel communication solution designed for small and medium sized contact centres

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eBanqo logo

Customer engagement platform with automation

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eBanqo is a customer engagement platform that helps businesses extend their services and offer support on social and messaging channels. It offers automated answers to FAQs, multichannel live chat and automation of workflows that enable customers to onboard, complete purchases or resolve issues from their preferred messaging application.

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Alvaria Cloud logo

The Premier Enterprise Cloud Contact Center Solution

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Alvaria Cloud is a cloud contact center platform built for high-availability and backed by SLAs to support enterprise-scale deployments.

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Moveo.AI logo

Power the Toughest Conversations

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Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents—enhancing efficiency, CX, and financial outcomes.

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VIS Centralino in Cloud logo

Cloud-based business phone solution

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VIS-Centralino In Cloud is a cloud-based phone system for small businesses and public administrations that helps control and modify the functions of VoIP Cisco CUCM.

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Helpshift logo

Digital customer service platform and ticketing system

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Helpshift is a Digital Customer Service platform that tightly integrates messaging, Automation, Bots & AI. Delivers personalized, scalable customer service in your mobile, web, social, and phone channels to increase CSAT and lower cost.

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Snapforce logo

CRM, call center and telephony software

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Snapforce combines CRM, call center and telephony to offer a complete CRM with an integrated phone system, ACD, IVR and call center reports.

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Cyara logo

Deliver flawless customer experiences with less effort

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Accelerate the delivery of flawless customer journeys across digital and voice channels while reducing the risk of defects.

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Avaya Experience Platform logo

Contact center management solution

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Avaya offers a range of tools to manage multichannel interactions, optimize agent workflows, facilitate collaboration and track performance

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Calilio logo

Cloud-based business phone system for teams.

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Calilio is a modern VoIP provider that offers a comprehensive business phone system designed to streamline and enhance communication across various industries. The platform offers various advanced services for high-quality voice, SMS, and voicemail. The unified callbox integrates all communication needs into one user-friendly interface, simplifying business interactions. It allows for number sharing, enabling efficient team communication on a single business phone number.

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