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Sagicc is ideal for companies with difficulties in serving multitudes of customers at the same time, adapting to different sectors. To obtain it you must have at least 10 customer service agents.
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Moveo.AI is an enterprise-grade platform, driven by generative AI and proprietary LLMs. Our genAI agents effortlessly process any data, enabling automation of diverse business processes. Moveo.AI evolves, learning from past interactions, adeptly handling misspellings, and scaling to meet demands.
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RingCentral Engage Digital, formerly Dimelo Digital, is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile. It is best suited for companies with a minimum of 100 employees.
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MadeMarket is a purpose-built customer relationship and deal management platform designed for investment bankers and capital markets professionals. Key management features include dashboards with auto-generated data, ready-built around industry pipeline metrics that monitor tasks, projects, and deal flows with dynamic customization capabilities.
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Fanpage Karma is a leading social media management solution that facilitates the boring and stressful parts of managing a presence across all social media platforms, and lets people focus on the things that they really value: sharing their messages and content to an ever-growing number of fans.
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AIO is an on-premise and cloud-based omnichannel marketing software that helps businesses of all sizes manage digital campaigns and streamline client communication through emails, SMS and more.
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Potion is a cloud-based software that provides businesses with the ability to manage their product catalog, inventory, and order fulfilment.
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Wapp Blaster is a mobile and SMS marketing software that helps businesses attach videos and photos to send messages in bulk. Key features include dynamic messages creation, auto group posting, multi-language functionality, anti-blocking algorithm, contacts extractor, and anti-block functionality.
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Clickatell’s Chat Commerce Platform as a Service delivers full, authenticated commerce experiences within the most widely adopted mobile messaging environments, such as WhatsApp, Apple Messages, SMS and USSD.
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Cisco Finesse is a digital contact center solution that enhances customer and agent experience with robust features such as direct call transfers, real-time coaching, internal communication channels, call monitoring, and advanced analytics to understand areas of improvement. The system integrates with multiple Cisco communications solutions to provide a unified customer experience while also securely transfering data from one system to another.
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The Certainly Platform is easy to use and not require any coding; our bots are multi-lingual and multi-channel. The Platform allows any company, in any industry, to effortlessly build and launch a Conversational AI chatbot to deliver exceptional User Experiences.
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Increase your revenue with sales intelligence. Predict is a complete and powerful lead generation solution for ETIs and large corporates
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For law companies who are concerned about client happiness, Case Status is the best client service software. Our top-of-the-line mobile application gives clients all the information they require to know what is happening with their case, the next steps, and offers a productive contact channel.
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INO CX is a cloud-based omnichannel call center software, which helps businesses aggregate customer interactions from various channels such as voice, SMS, email, chat in a centralized platform.
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Communicate with customers everywhere they want to interact with your business, within a single powerful platform for Messaging & Voice. Engage and make your customers happy, send them delivery notifications, booking confirmations, appointment reminders, and more, at the moment it matters.
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The Brand Portal is a cloud-based fully automated communications platform for ordering, managing and creating marketing items. Users log into the marketing platform to personalize communication materials within corporate identity templates and then download or order them. A wide range of permissions allows everyone to do or see only what they are authorized to do.
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Thrio's CCaaS platform features inbound/outbound voice, full omnichannel, robotic process automation, and built-in AI tools.
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Softdial Contact Center (SCC) is a full-service, feature-rich CCaaS platform that works out of the box, built for simplicity of deployment to multiple separate tenants with seamless scalability.
Integrate, extend and enhance with value-added software and services, enabling increased margins.
Integrate, extend and enhance with value-added software and services, enabling increased margins.
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Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.
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eatNgage is a platform created to increase attendance & engagement for your webinars, events, training or 1-on-1 meetings by up to 95%.
Schedule a 100% free demo now and lunch is on us!
Schedule a 100% free demo now and lunch is on us!
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NOLA AUTOMATION is an auto dialer solution that helps call centers communicate with customers via various methods including outbound or inbound calls, SMS, emails, live chat, and more. It allows sales teams to analyze customer journey by targeting leads or customers and creating strategic plans.
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BroadcasterBot, the business platform for conversing with your customers through various communication channels from a single tool with multiple artificial intelligence-powered bots and agents, integrating WhatsApp Business, Facebook Messenger, Google Business Chat, and RCS channels.
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virsaic is an all-in-one customer experience management (CXM) platform and digital ecosystem that provides multiple capabilities to manage customer communications and digital interactions across all channels and devices, outbound and inbound, especially in highly regulated markets.
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AlphaChat is a conversational artificial intelligence (AI) software designed to help businesses route support requests to agents and streamline communication between clients and CS teams. Administrators can gain insights into chatbot accuracy and solve rates, average response time, received messages, and other metrics via pie charts from within a unified platform.
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