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Top Rated Customer Communications Management Software with Mac - Page 3

Last updated: September 2026

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130 software options

oct8ne logo

Cloud live chat & visual support for e-commerce

oct8ne is a cloud-based live chat and chatbot platform with coviewer technology for e-commerce and service businesses, supporting.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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Loyalti logo

Smarter retail loyalty with Spark Loyalty®

Spark Loyalty® gets your message in front of loyal customers and bring them back, day after day. Loyalty matters -- acquiring new shoppers is 25X more expensive than retaining current shoppers. Turn your visitors into a loyal customer community!

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Watermelon logo

Cloud-based AI customer service platform for all sizes

Watermelon is a cloud-based, EU-hosted AI customer service platform for building AI Agents that automate conversations across chat.

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JivoChat logo

Live chat with agent apps for iOS & Android

JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more

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Wati logo

Customer Engagement for Revenue Growth

The Agentic Customer Engagement Platform built for Revenue Growth

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OnePgr logo

Cloud-based AI sales engagement for B2B teams

Cloud-based AI-native GTM and sales engagement platform for B2B teams, combining account scoring, outreach automation, and meeting.

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Shared Inbox by Canary logo

Cloud-based shared inbox for small to mid-sized teams

Cloud-based shared inbox platform for 2-50 agent teams, with AI reply drafting, ticket routing, collision detection, and Gmail/Outlook.

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roombriks logo

A smarter digital workspace for people, information and AI

Empower your Sales Engineers to close the gap between sales and product teams to align priorities and drive growth.

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Epicor Service CRM logo

Cloud-based service CRM solution

Epicor Service CRM is a cloud-based solution that helps you manage your customer relationships from quote to sale, from service to delivery, and beyond.

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Experia logo

Customer engagement platform

Customer engagement platform leveraging digital and social networks to enhance they way businesses interact with their audiences.

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Brand Embassy logo

Social Customer Service Software

Brand Embassy is the top-rated cloud customer service platform providing integrated 30+ social media channels, instant messaging, live chat, email and AI-powered chatbot service at scale. We are implementation partner for popular channels like WhatsApp or Apple Business Chat.

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Dynamics 365 Sales logo

Insights-based collaborative sales engagement

Microsoft Dynamics 365 Sales is a collaborative sales engagement solution that helps connect sellers with customers through their preferred communication channels.

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VARTA logo

Insights-led Customer Communication Platform

VARTA by FCI CCM helps banks centralize customer communications, deliver AI-driven personalized engagement, ensure compliance, and manage omnichannel alerts, statements, and offers. It improves efficiency, customer insights, retention, and revenue growth.

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OneHash CRM logo

World's 1st FaaS(FOSS+SaaS)

A customer, who is sometimes known as a client or purchaser is the one who receives goods, services, products from a seller for a monetary consideration. Every customer needs to be assigned a unique id. Customer name itself can be the id or you can set a naming series for ids to be generated.

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FieldPulse logo

Cloud-based field service management software

FieldPulse is a cloud-based field service management software designed for service contractors that helps manage business operations and workflows, including customer management, scheduling, project management, estimates and invoices, timesheets, customer portals, and more.

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tele-LOOK logo

Browser-based live video support for field service & HVAC

tele-LOOK is a zero-install visual support platform for field service, HVAC, and manufacturing. Troubleshoot equipment remotely via single-use SMS link—no apps or logins required. Features an interactive AR laser pointer, audit-proof PDF reports, and 100% GDPR compliance hosted in Germany.

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SleekFlow logo

Cloud-based omnichannel AI platform for businesses

Cloud-based agentic AI platform unifying WhatsApp, Instagram, TikTok, SMS, email, and live chat for omnichannel customer engagement.

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NinjaChat logo

Live Chat Software

500apps' All-in-One Business Suite features NinjaChat, a Live Chat Software that provides the best customer support for your website visitors. By integrating your live chat with multi-channel communication.

The All-in-One Business Suite by 500apps offers 50 apps for a flat $14.99.

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Howazit logo

Howazit collects feedback from customers and acts upon it.

Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.

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ChatLingual logo

Multilingual customer support software

ChatLingual is a multilingual contact centre solution that supports customer interactions in multiple languages in real-time across chat, email, SMS, and social channels.

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Assertive Business logo

With Assertive Business we transform your business success.

At Assertive Business, we offer a wide range of multi-channel communication services, from planning and executing email marketing campaigns to managing social media and chatbots.

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Verint Messaging logo

Cloud-based personalized customer engagement platform

Verint® Messaging™ is a digital customer engagement platform that allows businesses to improve client interactions through private, personalized messaging channels. With the rule-based routing system, the application automatically routes messages to agents based on the content of the message.

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CX Genie logo

Cloud-based AI customer support platform, all sizes

CX Genie, the AI-powered customer support platform, is designed to manage, automate, streamline, and elevate customer service operation. Featuring chatbots, automated workflows, and real-time analytics, it ensures seamless interactions. Integrated with CRMs and social apps.

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Froged logo

THE one tool for onboarding, engagement & customer support

FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle. Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

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