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Customer Engagement Software

Last updated: April 2026

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36 software options

White Label Loyalty logo

White Label Loyalty

Simple solution for complex needs

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White Label Loyalty helps you understand your customers, and deliver relevant reward experiences. Target your customers by getting to know them first. Get a complete overview of your customers with 1st-party data insights, which will drive your engagement and growth.

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Zendesk Suite logo

Zendesk Suite

AI powered customer service across all channels

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Zendesk is the leading cloud-based help desk software built with support agents in mind. All your customer interactions are in a single, dynamic interface with features like web widgets, pre-defined ticket responses, and full customer history.

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Quizell logo

Quizell

Turn personalized product recommendations into sales!

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Quizell fast-tracks e-commerce sales with personalized product recommendations. Create a quiz to discover your customers’ needs and lead them to solutions that work for them. Increase sales, reduce returns, and discover new opportunities for business growth.

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servis.ai logo

servis.ai

Powerful, easy-to-use BOMP your whole team will love.

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FreeAgent is a fully-featured Customer Service platform that effectively enables your team to resolve issues and reduce the need for future inquiries.

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Involve.me logo

Involve.me

Create high-converting funnels that turn visitors into leads

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involve.me is a no-code lead generation funnel builder. It packs powerful tools for lead capture, lead routing, and lead scoring—helping you convert online visitors into qualified leads. Easily embed on your website or share with a simple URL.

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Responsly logo

Responsly

Grow your business by caring for people

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Customer & Employee experience platform built on a super-powerful survey maker, beautiful forms, and advanced analytics. Responsly believes that customers and employees need equal attention if businesses want to grow. The platform is focusing on delivering best experience for both.

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Survicate logo

Survicate

Collect, analyze, and act on customer feedback

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Survicate is a complete customer feedback platform to collect, analyze, and act on insights that drive customer engagement. Run surveys across sources, spark conversations, and gather real-time input. Use AI to analyze feedback. Connect with 40+ tools to act on the data.

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Octane AI logo

Octane AI

Conversational AI platform for Shopify merchants

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Octane AI is an eCommerce solution designed to help Shopify and Shopify Plus merchants collect buyers’ insights to personalize cross-channel experiences. Administrators can capture the attention of visitors by allowing them to opt-in for email, SMS, and Facebook marketing campaigns via on-site pop-ups.

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Scratcher logo

Scratcher

Gamification platform for marketers, eCommerce & businesses

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Scratcher is a gamification platform designed for marketers, e-commerce, and businesses. It includes a drag-and-drop editor enabling merchants to design, set up, and manage their interactive customer experiences.

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DojoMojo logo

DojoMojo

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Customer engagement software for marketing professionals

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DojoMojo is a customer engagement software that helps marketing professionals connect with target audiences via SMS and email marketing campaigns. Key features include SMS automation, drip campaigns, SMS audience management, toll-free MMS number, and two-way conversations.

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Customer Thermometer logo

Customer Thermometer

Actionable feedback for customer-obsessed businesses.

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Customer Thermometer is the 1-click CSAT measurement tool with award-winning support, seamless platform integration and powerful reporting. We drive real-time feedback for NPS, CSAT and other metrics that boost customer experience. Installation is easy and takes just minutes. Trial us for free!

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Stampede logo

Stampede

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Zero-fuss marketing platform for hospitality brands

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Stampede is the marketing solution for hospitality and leisure businesses. We do the heavy lifting for owners, operators and marketers, making the difficult marketing tasks easy.

Our platform provides an end-to-end solution incorporating Email and SMS Marketing, Automation Table Bookings, Guest Wi

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Komo logo

Komo

Audience engagement platform

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Komo is the audience engagement platform shaking up the way organizations capture first-party data and drive revenue. It helps marketing teams with creating simple, creative, and user-friendly building blocks that engage and convert their target audience.

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LiveAgent logo

LiveAgent

Multichannel Help Desk Solution with Powerful AI Features

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LiveAgent is an omnichannel customer satisfaction solution. It helps businesses manage key customer interactions and customer support tickets from a single platform. LiveAgent is a leader in delivering exceptional customer experiences.

Start with a 1 month free trial, no credit card required.

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Yieldify logo

Yieldify

Personalization for Busy People

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Use triggered onsite messaging to deliver relevant and seamless customer journeys that lead to conversions

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Heyday logo

Heyday

The #1 AI-powered customer messaging platform for retailers

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Heyday is a conversational AI platform designed to help retailers and eCommerce businesses capture leads and enhance engagement with buyers. Key features include customizable branding, multi-channel communication, wait time management, prioritization, push notifications, and canned responses.

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Dyrect logo

Dyrect

Convert Marketplace Buyers into your Loyal Repeat Customers

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Convert unknown marketplace buyers into loyal repeat customers using first-party data.

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Annex Cloud Loyalty Experience Platform logo

Annex Cloud Loyalty Experience Platform

Customer loyalty, engagement, and retention solutions

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For 10+ years, Annex Cloud has been the leader in customer engagement solutions. Our advanced loyalty, referral marketing, and user generated content solutions keep customers engaged. These solutions enable you to engage your customers wherever they are with full-featured omnichannel capabilities.

Read more about Annex Cloud Loyalty Experience Platform

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Freshchat logo

Freshchat

Live Chat software for modern messaging

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Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social

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Wati logo

Wati

Conversational AI Platform

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Wati is an automated marketing, sales, service and support tool for businesses who want to use WhatsApp as a communication tool to sell more products and services.

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VideoPeel logo

VideoPeel

Video capturing platform for collecting customer testimonial

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VideoPeel is a cloud-based video capturing platform designed to help businesses across industries such as eCommerce, education, and healthcare collect video testimonials and messages from customers and share them across advertising channels.

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Typeform logo

Typeform

Interactive form builder for data collection

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Understand how customers feel with surveys, real-time insights, and AI that surfaces trends and next steps.

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Metacommerce logo

Metacommerce

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Modern consumer engagement and loyalty technology.

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Metacommerce is a customer engagement and loyalty platform that helps brands identify, engage, and reward loyal consumers and audiences in a post-cookie landscape.

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Alida logo

Alida

Customer experience and survey management software

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Alida’s total experience management platform was built with Community at its core to help companies gain access to the right customers, at the right time to fuel faster and more reliable insights that drive successful business outcomes.

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Growave logo

Growave

Marketing app for Shopify

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Growave is an all-in-one Shopify marketing platform with powerful tools for photo reviews, wishlists, loyalty programs, referrals, and UGC.

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