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Customer Engagement Software - Page 2

304 software options

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LiveAgent

4.7
(1k)

Great customer service starts with better help desk software

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LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media

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Falcon.io

4.2
(179)

Unified social media marketing and management platform

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Falcon.io is a SaaS platform designed for social media marketers for social media monitoring, engagement, publishing, analytics & customer experience management

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SightMill

4.8
(4)

Net Promoter Score (NPS) survey platform

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Create and manage Net Promoter Score feedback surveys by email, SMS, web or at events. It takes just minutes to get setup and start gathering actionable feedback that you can use to help better understand your customers. Packed with features and offering great value.

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Coconut Software

4.5
(13)

Customer engagement solutions that empower enterprises

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Coconut’s suite of cloud based solutions allow banks and credit unions to seamlessly schedule, measure and manage client, prospect and staff interactions.

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SmartKarrot

4.5
(8)

Comprehensive Product and Customer Success Platform

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A comprehensive customer engagement platform. With usage analytics & a host of personalized engagement features - like notifications, pulse feedback, referrals and more - businesses can now drive personalized user behaviour to extensive automated actions.

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Exceed.ai

4.9
(13)

Virtual assistant for sales & marketing teams

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Exceed’s AI-Powered Sales Assistant helps companies find and secure customers faster and efficiently by automatically contacting, engaging, qualifying and following up with leads via natural, two-way conversations.

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SendX

4.7
(23)

Affordable Email Marketing Software

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SendX is an Affordable, Intuitive & Feature-rich Email Marketing Software for marketers & business owners. SendX provides unlimited email sends, powerful automation tools, 24x7 live support, great email deliverability. Starts with 14 days free trial. Pricing starts at $9.99/month.

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Sendlane

4.6
(26)

Email marketing automation for eCommerce Stores!

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Short Description Behavior-based automation proven to help turn email marketing into your #1 growth engine for your eCommerce store.

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ProfitWell

4.7
(20)

Real-time analytics for subscription businesses—100% free

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ProfitWell provides absolutely accurate subscription analytics for recurring revenue businesses. Get reporting on unit economics, churn, cash flow, and more. Integrates with billing systems like Stripe, Zuora, Chargebee, and Braintree.

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Canny

4.7
(31)

Customer feedback & feature request management

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Canny helps product teams to collect and organize user feedback and feature requests to better understand customer needs, and prioritize their product roadmap

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Nudgify

4.8
(9)

CRO using Social Proof and FOMO notifications

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Increase conversions by as much as 15% by adding real-world context to your store. Highlight activity and create urgency with simple, elegant Nudges

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Revetize

4.9
(39)

Business marketing software for small businesses

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Revetize is a business marketing software designed to help small, local businesses manage online reviews, referrals, promotions, NPS, customer follow-ups and loyalty campaigns all in one place and distribute these interactions via text, email, voicemail and pen-written letters.

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Acquire

5.0
(20)

Multi-channel Customer Communication Platform

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Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice.

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Userlane

4.7
(19)

Instant software adoption, instant results.

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Streamline your customer onboarding and support to reduce time-to-value, drive in-app engagement, and accelerate feature adoption.

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Infobip

4.8
(8)

Omni-channel customer communication and engagement

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Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more.

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Pendo

4.5
(191)

Product usage & behavior data capture

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Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging

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Landbot

4.5
(52)

Cloud-based conversational website interface builder

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Landbot.io is a cloud-based platform designed to help small to medium businesses build conversational websites to help improve the customer experience & lead generation. Landbot.io enables users to create chatbots using a conversational user interface & provide better engagement on landing pages

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Vivantio

4.3
(165)

Flexible Software. Focused Service.

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Using the comprehensive power of enterprise-level software with the flexibility of a modern cloud-based solution, Vivantio provides an intuitive, flexible and scalable unified service management platform that empowers demanding B2B teams to achieve unparalleled service excellence.

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BombBomb

4.5
(99)

Video messaging tool for more clear, effective communication

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Record, share, and track video messages to anyone, from anywhere, so you can communicate more effectively and efficiently. Get better engagement with your messaging so you can start more conversations, convert more leads, and increase your customer's success.

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Community

4.8
(27)

Cloud-based conversation platform for brands

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Community is a cloud-based conversational marketing platform that connects businesses with their audience via text messaging.

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Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

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Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat

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Higher Logic

4.4
(94)

Leading Cloud-Based Community Platform

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With over 25 million users in more than 200,000 communities, Higher Logic helps leading companies drive revenue with engaged and happy customers.

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LiaCX

4.6
(10)

Close the loop on every customer interaction.

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LiaCX is a CX (customer experience) intelligence platform that helps you listen, interpret, and act on customer & operational data. Drive change, increase efficiency, improve business outcomes.

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Heyday

4.5
(8)

Conversational AI platform for eCommerce & retailers

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Heyday is a conversational AI platform designed to help retailers and eCommerce businesses capture leads and enhance engagement with buyers. Key features include customizable branding, multi-channel communication, wait time management, prioritization, push notifications, and canned responses.

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Remesh

4.6
(9)

AI-powered market research platform

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Remesh is a cloud-based feedback platform which employs machine learning to engage customers in conversation & collect, analyze & present responses in real-time

Read more about Remesh