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Best Customer Engagement Software - Page 2

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ReviewTrackers logo

ReviewTrackers

4.6
(130)

Review monitoring software for multi-location businesses

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Software that helps businesses manage and generate online reviews, engage and respond to customer feedback, and discover key customer insights

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Capacity logo

Capacity

4.5
(13)

Artificial Intelligence-based knowledge management solution

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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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Canny logo

Canny

4.7
(34)

Customer feedback & feature request management

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Canny helps product teams to collect and organize user feedback and feature requests to better understand customer needs, and prioritize their product roadmap

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USAN Contact Suite for Amazon Connect logo

USAN Contact Suite for Amazon Connect

5.0
(1)

Extending the power and breadth of Amazon Connect

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Contact Suite is a critical component of any Amazon Connect implementation. It consists of natively built solutions that extend the power and
functionality of Amazon Connect. These solutions require no integration effort and work in tandem with Amazon Connect. Agent Desktop, Dialer, Chat, Email

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ReFrame Engage logo

ReFrame Engage

(0)

Conversational intelligence and customer engagement software

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ReFrame empowers the future of business by enabling context-aware solutions to connect with customers anywhere, anytime, and providing the best customer experience (CX) within a single powerful platform.

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Disciple logo

Disciple

4.8
(28)

Create your own community space. No coding required.

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Our interactive software drive 16x more engagement than typically seen on branded social media pages.

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monday sales CRM logo

monday sales CRM

4.8
(348)

Close deals. Automate the rest.

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Perfect for small-medium businesses, monday sales CRM is a no-code fully-customizable CRM built on monday.com Work OS. It handles all sales processes and client communication in one place, as well as post-sales operations. Built-in automations reduce manual work so you can focus on sales.

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Zoho CRM Plus logo

Zoho CRM Plus

4.4
(49)

Unified Customer Experience platform

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Zoho CRM Plus empowers businesses of all sizes with a unified customer experience platform that helps them engage with customers across all stages of their lifecycle and turn them into valuable brand advocates. Key features include unified sales, marketing, and customer service, omnichannel customer

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Pendo logo

Pendo

4.5
(198)

Product usage & behavior data capture

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Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging

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Pemcards logo

Pemcards

4.8
(38)

Maximize customer engagement with postcards

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Pemcards is a customer engagement solution which provides features such as customizable postcard designs, payment processing, campaign management, lead management, contact database management, feedback tracking, gamification, and analytics.

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Medallia Experience Cloud logo

Medallia Experience Cloud

4.5
(28)

The pioneer and market leader in Experience Management

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Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact™ Study commissioned by Medallia, organizations using Medallia can achieve $35.6M in value and an ROI of 591% over 3 years.

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Netcore logo

Netcore

4.4
(20)

AI-driven omnichannel growth platform

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Netcore customer engagement helps B2C marketers send out messages at the optimal times for best conversions and retention. A customer data profile enables the AI engine to automate communications. Build meaningful customer journeys across 9 channels and make real-time tweaks based on insights.

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Missive logo

Missive

4.9
(42)

Collaborative inbox for teams

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Missive is a team inbox and chat tool that helps teams to collaborate across email, SMS, WhatsApp, Twitter, and other communication channels. The inbox provides a business-first collaborative experience.

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Product Fruits logo

Product Fruits

5.0
(19)

No-code user onboarding toolbox for any web-based app

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No-code product adoption platform for web-based apps. Create beautiful onboarding experiences to improve conversion & retention. Reduce support cost.

Our powerful feature set includes interactive product tours & walkthroughs; hints & tooltips; onboarding checklist; feedback widget and more.

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Dubb logo

Dubb

4.9
(61)

Video management platform

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Dubb is a SaaS video communication platform

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Quiq Messaging logo

Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

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Quiq business messaging connects companies with their customers on the channels they are already using, SMS/Text, Facebook Messenger, Kik, and Chat

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Helpwise logo

Helpwise

4.8
(22)

Communication and workflow management software

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Helpwise is a communication software that allows customer-facing teams to create shared inboxes for different channels like email, live chat, SMS, Whatsapp, Facebook, Twitter, and more. Sales and support reps can use Helpwise to manage customer conversations and optimize workflows using different automation rules.

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Remesh  logo

Remesh

4.5
(10)

AI-powered market research platform

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Remesh is a cloud-based feedback platform which employs machine learning to engage customers in conversation & collect, analyze & present responses in real-time

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Gupshup logo

Gupshup

4.6
(20)

One-to-one. With Everyone

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A solution optimized for cost, speed and quality, Gupshup's smart messaging platform helps acquire, engage, and retain customers with a single API to access every communication channel your customers use for all your business messaging needs.

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EngageCX logo

EngageCX

(0)

Customer communications and document management software

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MHC EngageCX is a customer communications management software that helps businesses connect with customers via email, SMS, and other communication channels. It enables employees to create documents such as sales quotes, invoices, collection letters, contracts, and product announcements in real-time.

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Whispir logo

Whispir

4.6
(17)

Your all-in-one messaging tool.

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Foster rich engagement with Whispir's personalized, cost-effective communication software.

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Apollo logo

Apollo

4.6
(226)

Find ideal prospects and convert them into customers.

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End-to-end outbound sales platform. Find prospects, communicate at scale, win deals. Easily, from one place.

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Froged logo

Froged

4.7
(40)

THE one tool for onboarding, engagement & customer support

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FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support.

Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

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CXInfinity logo

CXInfinity

(0)

Contact Center, Credit Union, Banking, Healthcare, Retail

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CxInfinity is a Digital Customer Engagement Platform with experience for 11 years with 150+ deployments & 98.7% customer retention rate.

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ChurnZero logo

ChurnZero

4.7
(122)

Customer engagement & retention for subscription businesses

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ChurnZero is a customer engagement & retention platform for customer success teams of subscription-based businesses to reduce churn & increase renewals

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