App comparison
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Customer Engagement Software
Last updated: April 2026
27 software options
Sponsored
Freshdesk
5
2K
4
1.1K
3
164
2
32
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
Sprout Social
5
322
4
217
3
48
2
6
1
13
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social Media Management Software for Business
Read more about Sprout Social
BeInContact
5
8
4
3
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your 100% Cloud Omnichannel Contact Center solution
Read more about BeInContact
Relay
Mobile engagement automation for service based enterprises
Read more about Relay
Sinch
Text, voice and data communication management software
Read more about Sinch
Genesys Cloud CX
5
134
4
95
3
23
2
5
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-enabled experience orchestration platform
Read more about Genesys Cloud CX
Sprinklr
5
42
4
34
3
11
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social media management, analytics & strategy planning.
Read more about Sprinklr
Maslo
Sales gamification platform
Read more about Maslo
3CLogic
5
30
4
14
3
2
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Call Center Solutions
Read more about 3CLogic
INSIDE
5
26
4
13
3
1
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based visual AI-powered customer engagement solutions.
Read more about INSIDE
Velaro
5
3
4
4
3
1
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Driving business success through every conversation.
Read more about Velaro
Glia
5
1
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Personalized live customer experience & engagement
Read more about Glia
Lime Connect
5
419
4
204
3
17
2
5
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat and customer messaging for businesses of all sizes
Read more about Lime Connect
RingCentral Engage Digital
5
11
4
1
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified management tool for customer service conversations
Read more about RingCentral Engage Digital
Glance
5
4
4
5
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cobrowsing and digital engagement platform
Read more about Glance
Fullview
5
3
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The AI customer service agent that sees, guides and acts
Read more about Fullview
Pypestream
5
6
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based messaging and conversational AI platform
Read more about Pypestream
Antavo
5
13
4
4
3
0
2
0
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Antavo AI Loyalty Cloud
Read more about Antavo
ChurnZero
5
97
4
30
3
1
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement & retention for subscription businesses
Read more about ChurnZero
Planhat
5
20
4
5
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer success platform
Read more about Planhat
iAdvize
5
10
4
9
3
0
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based AI sales associate for eCommerce businesses
Read more about iAdvize
ClearFeed
Conversational Support Platform for Slack-first Teams.
Read more about ClearFeed
Idiomatic
5
14
4
3
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Use data to turn feedback into features with confidence.
Read more about Idiomatic
Agendize
5
7
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Agendize Appointment Scheduling
Read more about Agendize
Totango
5
7
4
18
3
3
2
2
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Accelerate Revenues with Customer Engagement Management
Read more about Totango
