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Customer Engagement Software with Workflow Management (2026) - Page 7

Last updated: April 2026

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239 software options

Dyrect logo

Convert Marketplace Buyers into your Loyal Repeat Customers

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Convert unknown marketplace buyers into loyal repeat customers using first-party data.

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Sparkcentral logo

Customer service platform for asynchronous messaging

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Sparkcentral by Hootsuite is a SaaS platform designed to help businesses manage customer service operations across various asynchronous messaging channels such as WhatsApp, Viber, Messenger, email, or web chat along with social platforms Facebook and Instagram.

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Cronberry logo

Marketing automation and lead management software

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Cronberry is a cloud-based marketing automation software devised to help businesses in travel, healthcare, education, real estate, insurance, banking, and other industries manage teams, marketing activities, performance evaluation, and more. The platform lets organizations send personalized messages and emails to promote products, services or offers across multiple channels via a unified portal.

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BQUADRO logo

B2B Collaboration platform

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BQUADRO is a cloud-based B2B collaboration platform that helps digitize business operations and maximizes engagement of the entire network.

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Salesdrive logo

Advanced sales enablement platform for commercial B2B teams

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Salesdrive provides teams with an unfair competitive advantage by offering engaging presentations, compelling business cases and even AR or XR experiences. Linked to your CRM data, it helps to increase efficiency throughout the sales cycle.

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inconnect logo

Make Contact. Do Business.

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inConcert Contact Center allows businesses to reach their customers through any channel, including voice and video calls, email, live chat, SMS/text messaging, social networks, WhatsApp, and more. The software aims to provide an outstanding experience and transform every customer interaction.

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Apex Loyalty logo

Channel & employee loyalty management

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Apex Loyalty is a loyalty marketing & incentive automation tool designed to help businesses engage & communicate with channel partners to drive brand advocacy

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BrandBastion logo

Unlock the power of social engagement

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BrandBastion Lite helps you to manage, reply, hide and analyze all social media conversations faster than ever and from one place. Maximize customer engagement with our AI-powered solution!

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BotPenguin logo

AI agent builder to automate sales, support, & engagement.

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AI-powered agent builder to automate sales, support, & engagement across 6+ channels, including WhatsApp, Instagram, Website, and more

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Maropost logo

Omnichannel campaigns that get results

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Maropost empowers businesses to scale and boost revenue with an easy-to-use marketing automation solution that enables users to hyper-segment their audience and rapidly create marketing campaigns that distinguish them from the competition.

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Solitics logo

Personalised, real-time journeys for fintech and iGaming.

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Solitics is an AI-powered engagement platform for iGaming, trading, fintech and banking. Launch real-time, hyper-personalised journeys using all your data. Respond to user behaviour in 1.8 seconds. Go live in 45 days. One platform. Full control. Real-time results.

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Akita logo

Customer Success Software

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Akita is a full-featured Customer Success Management platform that helps you reduce churn and increase revenue from your existing customers.

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Comarch Loyalty Marketing Platform logo

Powering hundreds of loyalty programs worldwide.

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No code & API Centric Loyalty & Customer Engagement Platform that allows you to collect zero and first-party data, build loyalty programs, and run marketing campaigns across all channels.

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Opportunity CRM logo

CRM for small to midsize businesses

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Opportunity® CRM by Digital4Change® is a platform with integrated business intelligence that helps businesses manage internal processes by encouraging interaction between people or departments.

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CrossEngage logo

Customer Data and Prediction | Maximize Your Customer Values

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Autonomously develop and optimize highly targeted and personalized campaigns with a preferred set of marketing tools and channels across all devices

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Stames logo

Cloud-based customer service & team communication S

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Stames connects teams to customers and helps businesses monitor, track, integrate & respond to the needs of their customers effectively & effortlessly.

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Text App logo

AI-powered support platform for unified service

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Empower your team with an AI-driven support platform that connects chat, ticketing, and analytics. Automate routine inquiries, respond instantly, and scale service quality without adding headcount.

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Engagement Hub logo

Community and stakeholder software trusted by government

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Engagement Hub is consultation software that helps organisations inform, collaborate, and engage with communities. Administrators can create personalized websites, add project-related details, import stakeholder lists, and build registration forms on a unified interface.

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yawave logo

Java/React-based SaaS user interaction suite

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yawave is a user interaction suite which can be easily integrated via embed code or plugins. It promotes lead generation, fan engagement, content efficiency, awareness and customer experience.

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Softdial Contact Center logo

All blended omnichannel CCaaS cloud contact center platform

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Softdial Contact Center (SCC) is a full-service, feature-rich CCaaS platform that works out of the box, built for simplicity of deployment to multiple separate tenants with seamless scalability.

Integrate, extend and enhance with value-added software and services, enabling increased margins.

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Upzelo logo

Transform one-time buyers into lifelong customers.

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Upzelo helps subscription businesses reduce churn and increase customer engagement through an increase in customer retention, access to real-time data, customised offers, and feedback.

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Howazit logo

Howazit collects feedback from customers and acts upon it.

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Collect customer feedback at relevant touchpoints, measure customer experience, including metrics like NPS, CSAT and CES, and then take smart actions based on collected feedback to improve customer experience and business performance.

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Sailthru logo

Marketing automation for media & publishing and retail.

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Sailthru by Zeta is a marketing automation software and multi-channel personalization tool that serves media and retail brands. The software allows you to personalize customer experiences on every channel, including email, website, and mobile.

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CallMiner Eureka logo

Global leader in conversation intelligence to improve CX

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CallMiner delivers the industry’s most comprehensive platform to analyze omnichannel customer interactions through AI insights and improve CX. With CallMiner, businesses can increase customer satisfaction, customer retention, and profitable customer behavior.

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NinjaChat logo

Live Chat Software

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500apps' All-in-One Business Suite features NinjaChat, a Live Chat Software that provides the best customer support for your website visitors. By integrating your live chat with multi-channel communication.

The All-in-One Business Suite by 500apps offers 50 apps for a flat $14.99.

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