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Maropost

4.0
(14)

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Omnichannel campaigns that get results

(6)

Maropost Pricing, Features, Reviews and Alternatives

Maropost FAQs

Q. What type of pricing plans does Maropost offer?

Maropost has the following pricing plans:
Pricing model: Subscription

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Q. Who are the typical users of Maropost?

Maropost has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does Maropost support?

Maropost supports the following languages:
English

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Q. Does Maropost offer an API?

Yes, Maropost has an API available for use.

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Q. What other apps does Maropost integrate with?

Maropost integrates with the following applications:
OpenCart, Shopify Plus, Adobe Commerce, WooCommerce, Google Analytics 360, Smile.io, Zoho CRM, SAP Customer Experience, AfterShip, Zapier, Oracle CRM On Demand, Segment, Amplitude, Outreach, WordPress, Twitter/X, Stripe, Salesforce Sales Cloud, ShipStation, GoTo Meeting, Tableau, Eventbrite, Meta for Business, Olark, Justuno, 1ShoppingCart, OptinMonster, Digioh, BigCommerce, Shopify, Zendesk Suite

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Q. What level of support does Maropost offer?

Maropost offers the following support options:
Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), Knowledge Base

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Maropost product overview

What is Maropost?

Maropost Marketing Cloud is a marketing automation solution for businesses looking to boost revenue and expand their reach through omnichannel campaigns. With a focus on hyper-segmentation and ease of use, this marketing automation platform allows companies to create highly targeted marketing campaigns that yield impressive results. One of the standout features of Maropost Marketing Cloud is its ability to hyper-segment the audience. This means businesses can finely tune their marketing efforts to reach the right customers with personalized messages. Whether through email, SMS, or mobile and web push notifications, Maropost provides a comprehensive set of tools to engage customers across various channels. Fast-growing retail and ecommerce brands have embraced Maropost Marketing Cloud to construct omnichannel campaigns that deliver real outcomes. The platform offers pre-built templates and workflows, making it simple to get started. At the same time, it offers unlimited flexibility and advanced segmentation capabilities, allowing businesses to craft tailored customer journeys that stand out in a crowded marketplace. Maropost Marketing Cloud has a rich ecosystem of integration partners, like, Bigcommerce, Magento, Shopify, Maropost Commerce Cloud, Zapier, and many others. Additionally, Maropost offers API integration with most of the major CRM service providers.

Key benefits of using Maropost

- Users can customize their marketing campaigns and track their success throughout the campaign's lifecycle.
Campaigns can be extensively analyzed, and results can be viewed through an interactive dashboard.

- Maropost supports multi-channel communication management, including email campaigns, SMS campaigns, social media campaigns, and web marketing campaigns.

- Users can create custom reports for campaign analysis, with the flexibility to add or remove widgets based on their preferences.

- Maropost offers a customizable relational database linked to each account, storing data from various sources such as POS, CRM, eCommerce, ERP systems, among others.

- Additionally, Maropost supports API integration with most major CRM service providers.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
24/7 (Live rep)
Knowledge Base

Training options

Webinars
Documentation
Live Online

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Maropost pricing information

Value for money

4.0

/5

14

Starting from

ic-pricetag

No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Maropost features

Functionality

4.1

/5

14

Total features

99

16 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
API
Campaign Management
Third Party Integrations
Reporting & Statistics
Campaign Analytics
Alerts/Notifications

Maropost users reviews

Overall Rating

4.0

/5

14

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10
Rating distribution

5

4

3

2

1

5

6

2

0

1

Pros
Their integration with our membership database had made our operations seamless, and even improved our best practices when it comes to email sending.
The tool is pretty good for allowing users of all levels of tech know-how to create content and send out campaigns. Customer support is excellent and always available via online chat.
Excellent support - I can always get help via live chat, email, or through our account team. Everyone is very professional and knowledgeable.
Cons
Segment rules are strangely worded. Have had a few problems getting conflicting answers from customer support on setting up segments.
Not only is the software notoriously unresponsive and buggy, but the company's [SENSITIVE CONTENT], [SENSITIVE CONTENT], is rude and unprofessional.
We have thousands of lists and campaigns, which makes searching very difficult and the system very slow to load.

Overall rating contenders

LD
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Luke D.

Retail, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Game changer

Reviewed 3 years ago

From the very first demo, we knew this was exactly what we needed to take our company to the next level. For a while we were using one of the competitors, and I wish we switched sooner because it literally changed the way we market our product.

Pros

- the platform - client support services - the marketing features

Cons

- cost was a bit high compared to what we used in the past, but the return is there

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Grant H.

Marketing and Advertising, 11-50 employees

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Bad Software, Rude [SENSITIVE CONTENT]

Reviewed 2 years ago

Unfortunately, while Maropost may seem like a great choice at first glance, it severely lacks features and functionality. Not only is the software notoriously unresponsive and buggy, but the company's [SENSITIVE CONTENT], [SENSITIVE CONTENT], is rude and unprofessional. In fact, we recently reached out to Maropost for help with one of our client projects, only to be met with several insulting responses...

Pros

Unfortunately we were unable to find any unique value or differentiating factors while using Maropost

Cons

The software is unresponsive and buggy, the integrations are limited and don't seem to work correctly, the list-based system is suboptimal and the reporting functionalities fail to meet even basic client reporting requirements.

FX
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Fei X.

Broadcast Media, 1,001-5,000 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Maropost

Reviewed 2 years ago

Overall, Maropost works well for email marketing, we use it for automated emails, recurring newsletters and ad hoc marketing campaigns. The tool is pretty good for allowing users of all levels of tech know-how to create content and send out campaigns. Customer support is excellent and always available via online chat.

Pros

Excellent support - I can always get help via live chat, email, or through our account team. Everyone is very professional and knowledgeable.

Cons

Our company operates a network of stations which are all set up under a single account for ease of management but this introduces issues with access and slowness. We have thousands of lists and campaigns, which makes searching very difficult and the system very slow to load. It would be really nice if they carry the brand filter option or folder option to all their select fields. Sometimes I have to walk away from the page and come back to it because it loads so slowly.

AF
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Alexander F.

Retail, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Best eCommerce Management Tools in Australia

Reviewed a year ago
Pros

Maropost have many functionality that are useful and can integrate with most of big marketplaces.

Cons

Inventory management and shipment option is a little bit complicated.

AW
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Aaron W.

Sports, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Highly reccomend

Reviewed 2 years ago

The Maropost team has been great with ongoing education and management of new features.

Pros

The software is user friendly and simplified compared to other products. Their integration with our membership database had made our operations seamless, and even improved our best practices when it comes to email sending.

Cons

We have not experienced any cons. When we have a new idea or question about best practices, their support team always has a fantastic solution or answer.

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