Solitics - 2026 Pricing, Features, Reviews & Alternatives

Solitics is a cloud-based customer engagement and gamification platform that aggregates data from unlimited sources — CRM systems, BI tools, back-office databases, websites, mobile apps, and third-party feeds — and responds to user actions or inactions in 0.8 seconds or less. Designed for B2C companies in data-rich, fast-moving industries including iGaming, online trading, retail banking, fintech, financial services, and e-commerce, the platform covers the full customer lifecycle from anonymous visitor activation through onboarding, retention, and churn prevention within a single, silo-free environment. Integration is delivered via API, SDK, queues, streams, and database connections, with no IT or development work required from the client side, and a guaranteed fully operational integration within 45 days.

Campaign management operates from a single dashboard supporting multi-brand and multi-account configurations, omnichannel delivery across email, SMS, WhatsApp, in-app push, web push, social media (Facebook and Instagram), and voice calling, plus live audience segmentation based on behaviour, transactions, and user attributes. Native gamification — missions, widgets, loyalty schemes, and interactive popups — is embedded directly into campaigns without additional tooling. Dynamic content placeholders automate personalisation at scale, while Market Pulse and In-Game Pulse triggers respond to live market data and sports event data in real time. Built-in analytics and attribution dashboards support custom KPIs, and localisation is managed within the same interface.

Solitics incorporates a suite of AI capabilities: a conversational marketing strategist that generates KPI-driven campaign ideas and fully mapped journey blueprints; predictive models trained on each brand's live data to forecast churn risk, loyalty, and lifetime value over 1, 3, or 6-month horizons; AI-powered segmentation using churn risk and loyalty scores as direct segment conditions or journey triggers; and in-builder AI text enhancement for grammar, tone, translation, and copy expansion. The platform supports both rule-based automation and AI-driven next-best-action recommendations within the same environment. Compliance with GDPR, SOC 2 Type II, and ISO/IEC 27001 supports deployment in regulated industries. Dedicated onboarding, technical support, and a success manager are included.