Upzelo helps subscription businesses reduce churn and increase retention, through real-time data, customized offers, and better customer feedback. With a sophisticated flow builder, Upzelo empowers subscription businesses to create cancellation experiences and retention offers, which make customers want to stay subscribed.
Internet, 11-50 employees
Used weekly for less than 6 months
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Upzelo revolutionized the way we handled customer success. We had the whole system setup in a matter of minutes, and saw our first "upzelo" saved customer within a few days. The user interface was a dream to use when getting everything configured, and the reporting always made the information you wanted readily available as soon as you login.
Some of our retention flows can be a little more complex, which required a little extra work to get right.
Marketing and Advertising, 11-50 employees
Used daily for less than 6 months
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So far we are yet to come across any downsides to using Upzelo. Its greatly helped use to reduce our churn and grow our business.
A really great customer success software that has helped us to grow our clients business. We weren’t looking for a tool like this but were curious when we read their description here on Capterra. We requested a demo and from that we could easily see where in our software stack this would sit. Since we set up Upzelo we have seen a marked improvement in our clients churn rate and a growth in their net revenue.
The installation process was easy to set up and activate. The audiences were straightforward to build and the suggested customer exit surveys were really helpful. Their customer support team were always on hand to help us along the set up process from trial though to being fully upgraded with Upzelo. Upzelo has allows us to focus more on attention and understand our customers more. It’s a core part of our team, helping us to influence both marketing and product development thanks to the specific feedback it can generate from each and every one of our customers. Overall it really does reduce your churn.
Q. What type of pricing plans does Upzelo offer?
Upzelo has the following pricing plans:
Starting from: $49.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
Q. Who are the typical users of Upzelo?
Upzelo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Upzelo support?
Upzelo supports the following languages:
Q. Does Upzelo offer an API?
Yes, Upzelo has an API available for use.
Q. What other apps does Upzelo integrate with?
Upzelo integrates with the following applications:
Salesforce Essentials, Microsoft Outlook, WooCommerce, Zapier, Recurly, Gmail, Stripe, Slack, Stripe Billing, HubSpot CRM, Intercom, Shopify, Zendesk Suite
Q. What level of support does Upzelo offer?
Upzelo offers the following support options:
24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Chat, Phone Support