App comparison
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Customer Experience Software
Last updated: April 2026
10 software options
Sponsored
Survicate
5
69
4
25
3
4
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collect, analyze, and act on customer feedback
Read more about Survicate
Freshdesk
5
2K
4
1.1K
3
164
2
32
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
VoiceOwl
Voiceowl is a Gen-AI Voice Virtual Assistant for Enterprises
Read more about VoiceOwl
Tidio
5
467
4
101
3
15
2
2
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
Read more about Tidio
Leadoo
5
20
4
7
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Converting existing traffic into leads & online sales
Read more about Leadoo
LiveAgent
5
1.2K
4
450
3
46
2
6
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel Help Desk Solution with Powerful AI Features
Start with a 30-day free trial, no credit card required.
Read more about LiveAgent
Jotform
5
2K
4
622
3
81
2
16
1
25
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based form builder tool for digital forms.
Read more about Jotform
Freshdesk Omni
5
2
4
0
3
2
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Omnichannel customer support software
Read more about Freshdesk Omni
Retently
5
27
4
2
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Net Promoter Score & customer feedback collection
Read more about Retently
Thryv
5
313
4
94
3
29
2
9
1
60
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one management solution built for small business
Read more about Thryv
