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Top Rated Customer Experience Software with Collaboration tools - Page 4

Last updated: September 2026

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242 software options

Jahia logo

Digital experience and content management platform

Jahia helps businesses manage website and application development projects by creating digital frameworks for delivering a personalized customer journey. The content management system lets users create, edit, review, and publish structured and unstructured content and manage web pages, SEO & more.

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DataOceans logo

Customer Communications, Billing, and Digital Self-Service

DataOceans is a leader in Customer Communications Management (CCM), providing data-driven, omni-channel communication solutions. We empower organizations to generate and deliver personalized letters, notices, and statements more efficiently - simplifying processes and supporting compliance efforts.

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Pendo logo

Product usage & behavior data capture

Pendo is a product experience platform for teams to capture product usage data and behavior, gather feedback, and influence behavior with in-app messaging

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RingCentral Engage Digital logo

Unified management tool for customer service conversations

RingCentral Engage Digital, formerly Dimelo Digital, is a unified platform for customer service teams to manage all digital customer care channels and conversations, including email, social networks, chat, and mobile. It is best suited for companies with a minimum of 100 employees.

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easyfeedback logo

Web-based survey and feedback management tool

easyfeedback is a web-based survey tool used to create and analyze customer surveys, market research surveys, employee surveys, quizzes, event/seminar surveys and 360-degree feedback.

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Replyco logo

Win Back 50% of Time Lost Messaging Customers

Replyco is the affordable eCommerce helpdesk platform that centralises all your customer messages into one intuitive inbox. Automate tasks, streamline your workflows and deliver exceptional customer support in a fraction of the time.

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EnjoyHQ logo

User research repository platform for UX teams

EnjoyHQ is a cloud-based research repository platform designed to help organizations centralize and share UX research data with stakeholders & team members. Key features include user management, a collaborative workspace, app review translations, customer segmentation, and sentiment analysis.

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Merchant Centric logo

Social media management for businesses of all sizes

Merchant Centric is a cloud-based platform that enables businesses to engage with their customers on social media, drive customer loyalty and sales through effective reputation management, and identify new revenue streams by leveraging competitors' advertising and listing data.

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WeHelp logo

Customer experience management software

WeHelp is a customer experience management platform designed to help businesses using NPS methodology conduct surveys including objective questions that can be answered on a 0-10 scale. Teams can utilize the results to facilitate strategic planning across business processes.

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elevio logo

Self-service support & customer education platform

Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more

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Fixzy Assist logo

Remote virtual assistant solution

Disrupting traditional methods by providing a easy to use visual assistance solution so that organisations can reduce costs, improve customer service which will reduce carbon emissions and delivery better staff wellbeing and compliance

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Collect.chat logo

Interactive chatbot for collecting data & feedback

Collect.chat is an interactive chatbot platform that helps businesses capture leads, feedback, bookings, and more — automatically, 24/7.

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Twik logo

Real-time full GDPR compliant deals & revenue increase app.

twik improves any website's customer experience and user experience (CX, UX, C+UX) by identifying any visitor's interests, psychographics and demographics in realtime and anonymously resulting in delivering tailor made messaging, content and creatives whilst maintaining brand attribution.

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Apteco FastStats logo

Data analysis platform

Apteco FastStats is data analysis software that enables users to organize and understand their customer data to deliver high performing marketing campaigns. It allows users to explore their data in greater detail than ever before through analysis and visualization tools. FastStats also provides the ability to create customer segments directly from charts and visualizations to improve engagement.

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Groove logo

Cloud-based helpdesk solution for small businesses

Use Groove to streamline the customer experience through more efficient ticket management, self-service knowledge base, customer satisfaction ratings, & more.

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Surfly logo

Universal Co-browsing and Collaboration Technology

Surfly is a secure co-browsing and collaboration technology that lets you upgrade any conversation, from any channel.

Instantly innovate your existing online interactions without changing your original application or installing software.

Read more about Surfly

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Quadient Inspire logo

Customer Communication Platform

Quadient Inspire helps organizations connect channels to create more individualized experiences and empower employees with more context and understanding of what customers want and need by identifying points of friction or obstacles across the customer journey, to improve the customer experience.

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SatisMeter logo

Customer Feedback Tool | NPS | CSAT | PMF

SatisMeter is a customer feedback tool that helps you keep an eye on customer satisfaction (NPS), monitor your product performance, and help your business grow.

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Bonder logo

Instant Support

Bonder is a web-based after-sales/customer support solution that helps your customers, partners and employees where it matters most: at the product.

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Brandcast logo

The content revolution is here.

Brandcast is a content management software designed to help agencies, franchisees, and businesses in the real estate, hospitality, interior design, and direct selling industries create branded content, visual designs, sales proposals, websites, brochures, and more on a centralized platform

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Apteco Orbit logo

Platform to turn data into actionable customer insights

Apteco Orbit is an actionable marketing insights platform that helps businesses connect and manage their marketing and other data. This software enables you to access all your connected data sources from a single view powered by FastStats Designer. Users can then integrate and connect data with preferred channels. It also provides analytics capabilities to explore data and create dashboards to share insights across organizations.

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OneHash CRM logo

World's 1st FaaS(FOSS+SaaS)

Customer experience is the interaction a customer has with your business. As they approach from an unknown user to being a fully happy customer. OneHash has improved customer service, faster response time and personalize customer communications.

Read more about OneHash CRM

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Medallia Concierge logo

Text messaging for customer service & team collaboration

Zingle is an SMS messaging solution which enables communication between businesses & their customers via text, with multi-channel messaging, automations & more

Read more about Medallia Concierge

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YourCX logo

Customer experience management and analytics platform

YourCX is an advanced Voice of Customer and CX analytics platform that combines customer feedback, behavioral data, and AI-driven insights to help organizations understand journeys, improve experience, and drive measurable business outcomes.

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EasySend logo

Your digital partner.

EasySend is the no-code platform designed for enterprises to build and manage digital processes, streamline customer data intake, and automate workflows.

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