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Top Rated Customer Experience Software with Customizable Forms in 2026 - Page 3

Last updated: April 2026

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245 software options

Userback logo

Understand what users want, and build what they love.

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Userback is a powerful tool for collecting fast visual feedback from any website or application. Simply add the Userback feedback widget to your website and let customers easily provide highly-contextual visual feedback with video and annotated screenshots.

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SurveyLab logo

Survey software and questionnaire tool

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Best survey tool for customer experience tracking and management. CSAT, NPS / NPS2, CES and closed loop process support.

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SurveySparrow logo

Software for creating and managing feedback and surveys

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SurveySparrow lets you turn surveys into conversations. With a conversational interface, SurveySparrow enables users to create and share highly engaging, mobile-first surveys that offer a chat-like experience.

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Zonka Feedback logo

Turn feedback into intelligence, action, and growth

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Zonka Feedback is an AI-powered Customer Feedback & Intelligence platform to collect, analyze, and act on customer feedback—improving experiences, boosting loyalty, and driving business growth.

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VideoAsk logo

Get personal with face-to-face interactions: at scale

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VideoAsk lets you have one-to-one, asynchronous conversations with customers. It’s the perfect way to put a face to your name, build trust and forge personal connections, at scale.

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Glassbox logo
Category Leaders

Cloud-based web analytics tool for marketers.

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Glassbox is a cloud-based web analytics solution, which helps businesses in finance, retail, insurance, hospitality, and other sectors track and manage customer journeys across applications. The solution offers various features such as session replays, funnel analysis, mobile app analytics, data capturing, digital record keeping, heatmaps, error analysis, and more. Glassbox also facilitates third-party interaction with various applications such as Google Analytics and Adobe Analytics.

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Kustomer logo

Modern Customer Service Software For Customer-First Brands

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Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

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Listen360 logo

Build a solid reputation with reduced churn & good reviews.

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Franchise feedback platform with post-visit surveys, sentiment monitoring, review growth tools, dashboards, and loyalty insights.

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Spark Chart logo
Category Leaders

Survey software for business consultants and leaders

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Spark Chart is an Australian survey software solution with 24 x 7 expert support and advice. Data can be stored in Australia. Features include customizable surveys and branding, ready-made templates, comprehensive deployment options, conditional logic and powerful reporting analytics & sharing.

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Kayako logo

AI-enabled unified customer service platform

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Kayako - Customer Experience Software made personal and simple with a unified customer service platform that helps you build closer relationships.

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Userlytics logo

Cloud-based usability testing platform for digital assets

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With card sorting, tree testing, shareable highlight reels, automatic audio transcriptions, and more, quickly run customer experience studies to gather feedback & insights from your target persona(s) as they navigate your sites, apps, or prototypes (or your competitors) on mobile, desktop or tablet.

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Solutionreach logo

Patient engagement platform for practices of all sizes

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Solutionreach is a patient engagement platform designed for healthcare practices of all sizes, including primary care, multi-unit operations, and specialty practices. With this solution, healthcare teams can access a comprehensive set of capabilities including website management, online scheduling, reputation management, follow-up surveys, patient portal, telehealth, and more.

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Jahia logo

Digital experience and content management platform

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Jahia helps businesses manage website and application development projects by creating digital frameworks for delivering a personalized customer journey. The content management system lets users create, edit, review, and publish structured and unstructured content and manage web pages, SEO & more.

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Usersnap logo

Usersnap helps software companies to collect user feedback

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Usersnap is a user feedback platform designed for product teams to gather product-specific insights, accelerate user testing, and improve stakeholder feedback loops.

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GetFeedback logo

Send better surveys. Collect better feedback.

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Improve your customer experience by with beautiful, mobile-friendly surveys. Easily create, distribute and customize surveys to get the feedback you need.

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Sprinklr logo

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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InputKit logo

InputKit, the best tool for an incredible experience.

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InputKit's mission is to help companies stand out from the competition by developing innovative software solutions.

With InputKit, get authentic feedback from your customers and employees to continoulsy improve your serivces. This will help you deliver the best experience possible!

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Involve.me logo

Create high-converting funnels that turn visitors into leads

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involve.me is a no-code lead generation funnel builder. It packs powerful tools for lead capture, lead routing, and lead scoring—helping you convert online visitors into qualified leads. Easily embed on your website or share with a simple URL.

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Questback logo

Experience Management

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Questback is an Customer Experience Management platform improving the customer experience.

Our is mission to make organizations smarter by acting on feedback from their key stakeholders!

As a Nordic leader in experience management solutions, we serve customers in the Nordics and the rest of the

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Froged logo

THE one tool for onboarding, engagement & customer support

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FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support.

Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

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OneHash CRM logo

World's 1st FaaS(FOSS+SaaS)

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Customer experience is the interaction a customer has with your business. As they approach from an unknown user to being a fully happy customer. OneHash has improved customer service, faster response time and personalize customer communications.

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Zoho CRM Plus logo

Unified Customer Experience platform

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Zoho CRM Plus is a unified customer experience platform that brings sales, marketing, projects, analytics, AI etc together for a better customer experience.

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InAppStory logo

All-in-one customer engagement platform

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With tools like stories, mini-games, in-app messaging, and personalized content, we help businesses connect with their users.

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Cayzu logo

Cloud Based Ticket Management & Help Desk Software

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Cayzu shows all conversations from multiple channels on a single screen. With ticket management, workflow automation, real-time insights, & a knowledge base.

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ReviewInc logo

Reputation management and customer experience software unite

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ReviewInc is reputation management software and customer experience tools in one dashboard. designed to help businesses of all sizes handle, monitor, collect, and share customer reviews across multiple platforms such as Google, Facebook, and more.

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