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Customer Loyalty Apps Integrated with Shopify

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Salesforce Marketing Cloud logo
4.2
481

Stand out in Your Customer's Inbox

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    3.8
    Ease of use
    3.8
    Features
    4.3
    Customer support
    3.9
Pros and Cons from Salesforce Marketing Cloud users   
+15
Encourages cross-team communications. Great support from the vendor, and strong community of users and third-party integrators.
The price, the user experience, the lack of multibrand use. When I threatened to take my business elsewhere we had one call with the VP but then he stopped responding to calls and emails.
Was quite easy to understand for novice and navigate around and had easy to use and useful automated marketing features that made reaching a large audience seamlessly easy.
It felt like they were just as fed up with this crap tool as we are. Although they didn't say it, I think one of our key employees quit over the frustration of dealing with marketing cloud.
We use salesforce daily to engage with customers on a daily basis. It has been very helpful in managing customer journeys, sending and preparing emails, and getting good reporting.
Not all pending sends will list themselves under "Pending Sends," so that has caused some issues with accidentally sending the same email to the same list more than once.
It had a good native integration with Litmus. I liked the reporting feature that visually showed where users where clicking in an email.
The customer service and sales team was probably the worst I've seen from an enterprise product. Even though it's owned by Salesforce, it isn't as well integrated as Marketo.
Its very user friendly when you need to build assets with less time. I think those who have a more B2C business marketing model will find this more beneficial with the 1:1 ratio for personalization.
Further, the e-newsletters don't cooperate with Outlook, which is frustrating since both are Microsoft products.
Salesforce offers a big eco-system with lots of functionalities and a good customer overview.
Also opening a ticket with customer support is a pain, especially if you don't have a Salesforce login (I've tried both with and without.).
You are able to view and respond to emails from all of your coworkers which helps with workload management.
The e-newsletter design function is nearly useless unless you can code HTML, and the preview emails you see never match what ends up in your inbox.
The Journey Building feature is incredible for this. This also allows you to set triggers and make intelligent automation decisions.
Steep learning curve, Poor Customer service, Fairly expensive for most of the users.
Love what the product is capable of doing. But it takes a significant amount of time and money beyond the cost of the product to set it up and maintain it.
For a small business I'd HIGHLY recommend going with something else.
Encourages cross-team communications. Great support from the vendor, and strong community of users and third-party integrators.
The price, the user experience, the lack of multibrand use. When I threatened to take my business elsewhere we had one call with the VP but then he stopped responding to calls and emails.
Was quite easy to understand for novice and navigate around and had easy to use and useful automated marketing features that made reaching a large audience seamlessly easy.
It felt like they were just as fed up with this crap tool as we are. Although they didn't say it, I think one of our key employees quit over the frustration of dealing with marketing cloud.
We use salesforce daily to engage with customers on a daily basis. It has been very helpful in managing customer journeys, sending and preparing emails, and getting good reporting.
Not all pending sends will list themselves under "Pending Sends," so that has caused some issues with accidentally sending the same email to the same list more than once.
It had a good native integration with Litmus. I liked the reporting feature that visually showed where users where clicking in an email.
The customer service and sales team was probably the worst I've seen from an enterprise product. Even though it's owned by Salesforce, it isn't as well integrated as Marketo.
Its very user friendly when you need to build assets with less time. I think those who have a more B2C business marketing model will find this more beneficial with the 1:1 ratio for personalization.
Further, the e-newsletters don't cooperate with Outlook, which is frustrating since both are Microsoft products.
Salesforce offers a big eco-system with lots of functionalities and a good customer overview.
Also opening a ticket with customer support is a pain, especially if you don't have a Salesforce login (I've tried both with and without.).
You are able to view and respond to emails from all of your coworkers which helps with workload management.
The e-newsletter design function is nearly useless unless you can code HTML, and the preview emails you see never match what ends up in your inbox.
The Journey Building feature is incredible for this. This also allows you to set triggers and make intelligent automation decisions.
Steep learning curve, Poor Customer service, Fairly expensive for most of the users.
Love what the product is capable of doing. But it takes a significant amount of time and money beyond the cost of the product to set it up and maintain it.
For a small business I'd HIGHLY recommend going with something else.
Encourages cross-team communications. Great support from the vendor, and strong community of users and third-party integrators.
The price, the user experience, the lack of multibrand use. When I threatened to take my business elsewhere we had one call with the VP but then he stopped responding to calls and emails.
Was quite easy to understand for novice and navigate around and had easy to use and useful automated marketing features that made reaching a large audience seamlessly easy.
It felt like they were just as fed up with this crap tool as we are. Although they didn't say it, I think one of our key employees quit over the frustration of dealing with marketing cloud.
We use salesforce daily to engage with customers on a daily basis. It has been very helpful in managing customer journeys, sending and preparing emails, and getting good reporting.
Not all pending sends will list themselves under "Pending Sends," so that has caused some issues with accidentally sending the same email to the same list more than once.
It had a good native integration with Litmus. I liked the reporting feature that visually showed where users where clicking in an email.
The customer service and sales team was probably the worst I've seen from an enterprise product. Even though it's owned by Salesforce, it isn't as well integrated as Marketo.
Its very user friendly when you need to build assets with less time. I think those who have a more B2C business marketing model will find this more beneficial with the 1:1 ratio for personalization.
Further, the e-newsletters don't cooperate with Outlook, which is frustrating since both are Microsoft products.
Salesforce offers a big eco-system with lots of functionalities and a good customer overview.
Also opening a ticket with customer support is a pain, especially if you don't have a Salesforce login (I've tried both with and without.).
You are able to view and respond to emails from all of your coworkers which helps with workload management.
The e-newsletter design function is nearly useless unless you can code HTML, and the preview emails you see never match what ends up in your inbox.
The Journey Building feature is incredible for this. This also allows you to set triggers and make intelligent automation decisions.
Steep learning curve, Poor Customer service, Fairly expensive for most of the users.
Love what the product is capable of doing. But it takes a significant amount of time and money beyond the cost of the product to set it up and maintain it.
For a small business I'd HIGHLY recommend going with something else.
Kangaroo logo
4.6
87

An all-in-one Loyalty and Marketing Platform for businesses.

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.6
    Features
    4.6
    Customer support
    4.8
Pros and Cons from Kangaroo users   
avatar
avatar
+15
We have had a great experience so far. I would like to express my sincere appreciation to Ms. Hala Zeidan and the support team for guiding us throughout the entire process.
Complaints to the company was the layout on the administrator's website.
Our customers love the rewards, personalized offers, and tiered benefits, which boost their loyalty. Early access to promotions and straightforward redemption enhance their experience.
One feature that does not work well for us is the app. Admittedly this is due to our unique use case.
We are part of the top 5 users of Kangaroo Rewards in the franchise that I am in and it's been a great experience so far.
Missing some features that another product had. Need to be able to let people know when they have a discount.
All clients that use it are addicted to it and love the rewards that come with it. It is a client way to show appreciation to all our loyal costumers.
We face some problems in the updated. Requires a lot of human interference.
Nice simple product to use. Nice to be able to provide customers with rewards.
The biggest advantage is that it is fully integrated with Lightspeed POS and E-comm. So, it helps us to create a seamless customer experience.
The backend is intuitive and simple to use, and a helpful tool for any business looking to implement any customer loyalty program.
My main positive feedback is that it's great Loyalty program.
I have had a lot of benefits while using it because it's easy to use and share with others.
I appreciate that the Kangaroo Rewards program integrates with Lightspeed POS and Shopify eCommerce platforms. Also, it connects to Klaviyo for email marketing.
Throughout the process of setting up a customer loyalty mobile app, Kangaroo has been a tremendous partner in offering turnkey solutions and customer service throughout the entire project.
The software is highly customisable, and the team are proactive in reaching out to make sure you are getting the most from your ongoing investment.
For the most part they have been very responsive and it has worked for my needs.
Customer engagement is high with this program. The customer support team is very helpful and easy to contact with quick response times and resolutions.
We have had a great experience so far. I would like to express my sincere appreciation to Ms. Hala Zeidan and the support team for guiding us throughout the entire process.
Complaints to the company was the layout on the administrator's website.
Our customers love the rewards, personalized offers, and tiered benefits, which boost their loyalty. Early access to promotions and straightforward redemption enhance their experience.
One feature that does not work well for us is the app. Admittedly this is due to our unique use case.
We are part of the top 5 users of Kangaroo Rewards in the franchise that I am in and it's been a great experience so far.
Missing some features that another product had. Need to be able to let people know when they have a discount.
All clients that use it are addicted to it and love the rewards that come with it. It is a client way to show appreciation to all our loyal costumers.
We face some problems in the updated. Requires a lot of human interference.
Nice simple product to use. Nice to be able to provide customers with rewards.
The biggest advantage is that it is fully integrated with Lightspeed POS and E-comm. So, it helps us to create a seamless customer experience.
The backend is intuitive and simple to use, and a helpful tool for any business looking to implement any customer loyalty program.
My main positive feedback is that it's great Loyalty program.
I have had a lot of benefits while using it because it's easy to use and share with others.
I appreciate that the Kangaroo Rewards program integrates with Lightspeed POS and Shopify eCommerce platforms. Also, it connects to Klaviyo for email marketing.
Throughout the process of setting up a customer loyalty mobile app, Kangaroo has been a tremendous partner in offering turnkey solutions and customer service throughout the entire project.
The software is highly customisable, and the team are proactive in reaching out to make sure you are getting the most from your ongoing investment.
For the most part they have been very responsive and it has worked for my needs.
Customer engagement is high with this program. The customer support team is very helpful and easy to contact with quick response times and resolutions.
We have had a great experience so far. I would like to express my sincere appreciation to Ms. Hala Zeidan and the support team for guiding us throughout the entire process.
Complaints to the company was the layout on the administrator's website.
Our customers love the rewards, personalized offers, and tiered benefits, which boost their loyalty. Early access to promotions and straightforward redemption enhance their experience.
One feature that does not work well for us is the app. Admittedly this is due to our unique use case.
We are part of the top 5 users of Kangaroo Rewards in the franchise that I am in and it's been a great experience so far.
Missing some features that another product had. Need to be able to let people know when they have a discount.
All clients that use it are addicted to it and love the rewards that come with it. It is a client way to show appreciation to all our loyal costumers.
We face some problems in the updated. Requires a lot of human interference.
Nice simple product to use. Nice to be able to provide customers with rewards.
The biggest advantage is that it is fully integrated with Lightspeed POS and E-comm. So, it helps us to create a seamless customer experience.
The backend is intuitive and simple to use, and a helpful tool for any business looking to implement any customer loyalty program.
My main positive feedback is that it's great Loyalty program.
I have had a lot of benefits while using it because it's easy to use and share with others.
I appreciate that the Kangaroo Rewards program integrates with Lightspeed POS and Shopify eCommerce platforms. Also, it connects to Klaviyo for email marketing.
Throughout the process of setting up a customer loyalty mobile app, Kangaroo has been a tremendous partner in offering turnkey solutions and customer service throughout the entire project.
The software is highly customisable, and the team are proactive in reaching out to make sure you are getting the most from your ongoing investment.
For the most part they have been very responsive and it has worked for my needs.
Customer engagement is high with this program. The customer support team is very helpful and easy to contact with quick response times and resolutions.
White Label Loyalty logo
4.7
10

Simple solution for complex needs

visit website
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.4
    Ease of use
    4.7
    Features
    4.5
    Customer support
    4.8
Pros and Cons from White Label Loyalty users   
avatar
+9
The pilot was a great experience as WLL proved to be very reliable, responsive, proactive, timely, easy to work with.
A few features are missing on the multi-tannet management side. But ELL are working on it.
Great software with all the right features and benefits for users. Easy to use with great aesthetics.
The AI learning aspects are a little hit and miss and sometimes quite a bit of manual intervention is required.
The relationship is really good and they are flexible to our needs. The way their technology integrates is great, which makes our life easy.
The overall experience has been good with a good working relationship.
Great hub of content and information to build a good knowledge base.
We highly recommend WLL and are honored to be working with such a professional team.
We were able to implement a Reward system for Members of the Society. The solution has landed well, and our members find it easy to use.
WLL was able to understand and bring out our vision, which gave us confidence they were the right partner.
From an admin perspective - it is also helpful and uncluttered.
Easy of use, clarity, simple integration, API first.
The pilot was a great experience as WLL proved to be very reliable, responsive, proactive, timely, easy to work with.
A few features are missing on the multi-tannet management side. But ELL are working on it.
Great software with all the right features and benefits for users. Easy to use with great aesthetics.
The AI learning aspects are a little hit and miss and sometimes quite a bit of manual intervention is required.
The relationship is really good and they are flexible to our needs. The way their technology integrates is great, which makes our life easy.
The overall experience has been good with a good working relationship.
Great hub of content and information to build a good knowledge base.
We highly recommend WLL and are honored to be working with such a professional team.
We were able to implement a Reward system for Members of the Society. The solution has landed well, and our members find it easy to use.
WLL was able to understand and bring out our vision, which gave us confidence they were the right partner.
From an admin perspective - it is also helpful and uncluttered.
Easy of use, clarity, simple integration, API first.
The pilot was a great experience as WLL proved to be very reliable, responsive, proactive, timely, easy to work with.
A few features are missing on the multi-tannet management side. But ELL are working on it.
Great software with all the right features and benefits for users. Easy to use with great aesthetics.
The AI learning aspects are a little hit and miss and sometimes quite a bit of manual intervention is required.
The relationship is really good and they are flexible to our needs. The way their technology integrates is great, which makes our life easy.
The overall experience has been good with a good working relationship.
Great hub of content and information to build a good knowledge base.
We highly recommend WLL and are honored to be working with such a professional team.
We were able to implement a Reward system for Members of the Society. The solution has landed well, and our members find it easy to use.
WLL was able to understand and bring out our vision, which gave us confidence they were the right partner.
From an admin perspective - it is also helpful and uncluttered.
Easy of use, clarity, simple integration, API first.
Zoho CRM logo

Zoho CRM

4.3
6.6K

CRM software that helps you sell smarter, better, faster.

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.3
    Ease of use
    4.1
    Features
    4.3
    Customer support
    4.1
Pros and Cons from Zoho CRM users   
avatar
avatar
avatar
+15
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
I like the most about the collaborative easy to use tools with any type of function like customer service, marketing and creating automated responses which are very helpful.
Really clunky, looks terrible (in terms of UI), and generally a bad CRM tool. I guess you get what you pay for.
ZOHO CRM is very easy to use, particularly, it offers you the ability to customize its features to fit business goals. It has a great user-friendly interface and easy to navigate.
It was a mistake and I immediately corrected myself by ignoring Zoho apps. Though I wasted 2 months learning the modules.
It is easy to use, it works perfectly fine and integrates easily with other software so it is a complete solution for the business.
The functionality is a bit awkward and customization is limited.
I am very happy with the features that are now offered by Zoho. They are as good or better than any other CRM out there and less expensive.
Zoho CRM is very effective in helping you manage your day to day businesses. The ease of integration is amazing.
As we have Zoho Mail for our business account, the ability to seamlessly integrate from mail to CRM is very helpful. As other CRMs usually only easily support Gmail or Outlook, this is a benefit.
Overall its a good application to be invested on if you want good maintenance of your records. AlsoThe customer support is very supportive and almost always available.
The powerful email tools are one of the best for marketing and are included at a very competitive price point for small to medium-sized businesses.
I would totally recommend Zoho as a solid good CRM to anyone looking for a CRM that is powerful and has a great team supporting it.
They have a great help section with useful videos and their support also helped us implement things very smoothly. Its easy to create tasks and the reminder system is excellent.
My experience with Zoho has been fantastic, another thing I love about their software is the support. They support is unparalleled in the industry, fast and responsive with solutions.
I love the add-ons in the Zoho Suite because it's a very easy and powerful way to broaden the possibilites of the software.
Their customer support is awesome and they have one of the quickest turnaround for resolving service tickets.
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
I like the most about the collaborative easy to use tools with any type of function like customer service, marketing and creating automated responses which are very helpful.
Really clunky, looks terrible (in terms of UI), and generally a bad CRM tool. I guess you get what you pay for.
ZOHO CRM is very easy to use, particularly, it offers you the ability to customize its features to fit business goals. It has a great user-friendly interface and easy to navigate.
It was a mistake and I immediately corrected myself by ignoring Zoho apps. Though I wasted 2 months learning the modules.
It is easy to use, it works perfectly fine and integrates easily with other software so it is a complete solution for the business.
The functionality is a bit awkward and customization is limited.
I am very happy with the features that are now offered by Zoho. They are as good or better than any other CRM out there and less expensive.
Zoho CRM is very effective in helping you manage your day to day businesses. The ease of integration is amazing.
As we have Zoho Mail for our business account, the ability to seamlessly integrate from mail to CRM is very helpful. As other CRMs usually only easily support Gmail or Outlook, this is a benefit.
Overall its a good application to be invested on if you want good maintenance of your records. AlsoThe customer support is very supportive and almost always available.
The powerful email tools are one of the best for marketing and are included at a very competitive price point for small to medium-sized businesses.
I would totally recommend Zoho as a solid good CRM to anyone looking for a CRM that is powerful and has a great team supporting it.
They have a great help section with useful videos and their support also helped us implement things very smoothly. Its easy to create tasks and the reminder system is excellent.
My experience with Zoho has been fantastic, another thing I love about their software is the support. They support is unparalleled in the industry, fast and responsive with solutions.
I love the add-ons in the Zoho Suite because it's a very easy and powerful way to broaden the possibilites of the software.
Their customer support is awesome and they have one of the quickest turnaround for resolving service tickets.
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
I like the most about the collaborative easy to use tools with any type of function like customer service, marketing and creating automated responses which are very helpful.
Really clunky, looks terrible (in terms of UI), and generally a bad CRM tool. I guess you get what you pay for.
ZOHO CRM is very easy to use, particularly, it offers you the ability to customize its features to fit business goals. It has a great user-friendly interface and easy to navigate.
It was a mistake and I immediately corrected myself by ignoring Zoho apps. Though I wasted 2 months learning the modules.
It is easy to use, it works perfectly fine and integrates easily with other software so it is a complete solution for the business.
The functionality is a bit awkward and customization is limited.
I am very happy with the features that are now offered by Zoho. They are as good or better than any other CRM out there and less expensive.
Zoho CRM is very effective in helping you manage your day to day businesses. The ease of integration is amazing.
As we have Zoho Mail for our business account, the ability to seamlessly integrate from mail to CRM is very helpful. As other CRMs usually only easily support Gmail or Outlook, this is a benefit.
Overall its a good application to be invested on if you want good maintenance of your records. AlsoThe customer support is very supportive and almost always available.
The powerful email tools are one of the best for marketing and are included at a very competitive price point for small to medium-sized businesses.
I would totally recommend Zoho as a solid good CRM to anyone looking for a CRM that is powerful and has a great team supporting it.
They have a great help section with useful videos and their support also helped us implement things very smoothly. Its easy to create tasks and the reminder system is excellent.
My experience with Zoho has been fantastic, another thing I love about their software is the support. They support is unparalleled in the industry, fast and responsive with solutions.
I love the add-ons in the Zoho Suite because it's a very easy and powerful way to broaden the possibilites of the software.
Their customer support is awesome and they have one of the quickest turnaround for resolving service tickets.
Trustpilot logo

Trustpilot

4.5
1.1K

Customer review management platform for online businesses

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Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.2
    Ease of use
    4.6
    Features
    4.4
    Customer support
    4.3
Pros and Cons from Trustpilot users   
avatar
avatar
avatar
+15
Great for looking up reviews made by real people and not just bots doing reviews. Its kind funny to write a review about a review site that does reviews.
Because some of the reviews about the 'fraudulent' companies in trend there, are hard to believe that it was an issue posted there as a review.
I enjoy the ability of consumers and users to provide honest feedback, suggestions, experiences with the company and products, as well as share frustrations.
There's no option to always get in contact with the customers. When a customer posts a bad review, the only thing we could do is ask the customer for it's reference number so that we can look into it.
Overall it has been great, I have found some amazing software thanks to Trustpilot.
Customer support wasn't sure what's the problem when I'm getting error while signing up.
The software was super easy to use and was made user friendly where anyone would have ease using it.
If you don’t cancel at least 30 days in advance of renewal, they won’t release you from the contract. Extremely poor business practices.
Overall it is a very easy, high quality and trustworthy site to write/read reviews and it's totally free to create and account there and start doing reviews that will help other people.
It has been excellent, good customer service good return on investment.
Trustpilot is really easy to use and has a lot to offer to Internet users. The customer support is really good and the resources are available to help us choose whether the site is trustworthy or not.
I have used their integration with Shopify and it's great how easy and simple it is to ask users for reviews that will immediately be published on your site.
Everyone in the world can leave their feedback and it is equally important. The site has a clean interface that makes it easy to maneuver the page.
Great program to search and post reviews of companies or programs. Easy to use and easy to create a review.
This is a great way to build trust for your business. Just use email or LinkedIn account for review.
I like being able to easily integrate javascript widgets with our website that dynamically pulls through reviews as and when they arrive.
I think this site is very useful for online shoppers and provides merchants with feedback on their products and customer service.
My experience with Trustpilot has been good, but the pricing model pushes most of the companies to use the free account without upgrading to the standard version.
Great for looking up reviews made by real people and not just bots doing reviews. Its kind funny to write a review about a review site that does reviews.
Because some of the reviews about the 'fraudulent' companies in trend there, are hard to believe that it was an issue posted there as a review.
I enjoy the ability of consumers and users to provide honest feedback, suggestions, experiences with the company and products, as well as share frustrations.
There's no option to always get in contact with the customers. When a customer posts a bad review, the only thing we could do is ask the customer for it's reference number so that we can look into it.
Overall it has been great, I have found some amazing software thanks to Trustpilot.
Customer support wasn't sure what's the problem when I'm getting error while signing up.
The software was super easy to use and was made user friendly where anyone would have ease using it.
If you don’t cancel at least 30 days in advance of renewal, they won’t release you from the contract. Extremely poor business practices.
Overall it is a very easy, high quality and trustworthy site to write/read reviews and it's totally free to create and account there and start doing reviews that will help other people.
It has been excellent, good customer service good return on investment.
Trustpilot is really easy to use and has a lot to offer to Internet users. The customer support is really good and the resources are available to help us choose whether the site is trustworthy or not.
I have used their integration with Shopify and it's great how easy and simple it is to ask users for reviews that will immediately be published on your site.
Everyone in the world can leave their feedback and it is equally important. The site has a clean interface that makes it easy to maneuver the page.
Great program to search and post reviews of companies or programs. Easy to use and easy to create a review.
This is a great way to build trust for your business. Just use email or LinkedIn account for review.
I like being able to easily integrate javascript widgets with our website that dynamically pulls through reviews as and when they arrive.
I think this site is very useful for online shoppers and provides merchants with feedback on their products and customer service.
My experience with Trustpilot has been good, but the pricing model pushes most of the companies to use the free account without upgrading to the standard version.
Great for looking up reviews made by real people and not just bots doing reviews. Its kind funny to write a review about a review site that does reviews.
Because some of the reviews about the 'fraudulent' companies in trend there, are hard to believe that it was an issue posted there as a review.
I enjoy the ability of consumers and users to provide honest feedback, suggestions, experiences with the company and products, as well as share frustrations.
There's no option to always get in contact with the customers. When a customer posts a bad review, the only thing we could do is ask the customer for it's reference number so that we can look into it.
Overall it has been great, I have found some amazing software thanks to Trustpilot.
Customer support wasn't sure what's the problem when I'm getting error while signing up.
The software was super easy to use and was made user friendly where anyone would have ease using it.
If you don’t cancel at least 30 days in advance of renewal, they won’t release you from the contract. Extremely poor business practices.
Overall it is a very easy, high quality and trustworthy site to write/read reviews and it's totally free to create and account there and start doing reviews that will help other people.
It has been excellent, good customer service good return on investment.
Trustpilot is really easy to use and has a lot to offer to Internet users. The customer support is really good and the resources are available to help us choose whether the site is trustworthy or not.
I have used their integration with Shopify and it's great how easy and simple it is to ask users for reviews that will immediately be published on your site.
Everyone in the world can leave their feedback and it is equally important. The site has a clean interface that makes it easy to maneuver the page.
Great program to search and post reviews of companies or programs. Easy to use and easy to create a review.
This is a great way to build trust for your business. Just use email or LinkedIn account for review.
I like being able to easily integrate javascript widgets with our website that dynamically pulls through reviews as and when they arrive.
I think this site is very useful for online shoppers and provides merchants with feedback on their products and customer service.
My experience with Trustpilot has been good, but the pricing model pushes most of the companies to use the free account without upgrading to the standard version.
Yotpo logo
4.6
357

Yotpo, the leading eCommerce marketing platform.

learn more
Reviews Sentiment
Positive Reviews
Rating Breakdown
    Value for money
    4.0
    Ease of use
    4.4
    Features
    4.4
    Customer support
    4.5
Pros and Cons from Yotpo users   
avatar
+15
Our personal rep has also been really great to work with. She does a wonderful job of informing us of new YotPo features and analyzing our content for areas of growth.
Sometimes people provide personal information in their questions, and if we accidentally send these questions (and personal information) to other customers, we might get sued.
They offer quite a few features in the lower priced tiers and are relatively easy to use. Yotpo is a recognized name by many consumers as a trusted reviews platform, which is a great benefit.
I hate when companies don't put their pricing out there in the open and make you contact them for it.
I loved the ability to keep everything all in one place. It's super user friendly (although I'm still learning every day).
WAY too expensive and our reviews are disorganized and all over our website.
Yotpo has motivated results much better than previous installations I have had. I am so grateful I took a chance with this system.
It's very unlikely that the person will go back and write a new review since they are now no longer prompted to do a review.
Ease of use for our customers, clean cut, great visual with the stars at the top of each review, easy to implement into our website in the places we want it seen.
The backend can be difficult to navigate and we've had issues with their customer service in the past.
Their integration with WooCommerce is seamless and the ease of capturing reviews with an email integrated form is super quick.
Great all in one marketing and POS solution with integrated reviews systems, loyalty rewards and great preset design templates.
When I began the free version was a great way to start. I had consistently good customer support when I needed it too.
It is easy to set rules, bonuses, gift points, etc. Reviews and social placement on our site is nice, but I really focus on the rewards and reviews.
It's been wonderful working with Yotpo; their team is so helpful and positive.
The platform is very straight-forward to learn and navigate. The analytics feature has been a great component to help us track UGC and interaction with the widgets on our website.
The automated verified review email to customers is a great feature. Also, customer support is great, even logging onto my Shopify store to edit some theme code to get me up and running.
YotPo has been a super helpful tool for our company to curate customer reviews and visual content.
Our personal rep has also been really great to work with. She does a wonderful job of informing us of new YotPo features and analyzing our content for areas of growth.
Sometimes people provide personal information in their questions, and if we accidentally send these questions (and personal information) to other customers, we might get sued.
They offer quite a few features in the lower priced tiers and are relatively easy to use. Yotpo is a recognized name by many consumers as a trusted reviews platform, which is a great benefit.
I hate when companies don't put their pricing out there in the open and make you contact them for it.
I loved the ability to keep everything all in one place. It's super user friendly (although I'm still learning every day).
WAY too expensive and our reviews are disorganized and all over our website.
Yotpo has motivated results much better than previous installations I have had. I am so grateful I took a chance with this system.
It's very unlikely that the person will go back and write a new review since they are now no longer prompted to do a review.
Ease of use for our customers, clean cut, great visual with the stars at the top of each review, easy to implement into our website in the places we want it seen.
The backend can be difficult to navigate and we've had issues with their customer service in the past.
Their integration with WooCommerce is seamless and the ease of capturing reviews with an email integrated form is super quick.
Great all in one marketing and POS solution with integrated reviews systems, loyalty rewards and great preset design templates.
When I began the free version was a great way to start. I had consistently good customer support when I needed it too.
It is easy to set rules, bonuses, gift points, etc. Reviews and social placement on our site is nice, but I really focus on the rewards and reviews.
It's been wonderful working with Yotpo; their team is so helpful and positive.
The platform is very straight-forward to learn and navigate. The analytics feature has been a great component to help us track UGC and interaction with the widgets on our website.
The automated verified review email to customers is a great feature. Also, customer support is great, even logging onto my Shopify store to edit some theme code to get me up and running.
YotPo has been a super helpful tool for our company to curate customer reviews and visual content.
Our personal rep has also been really great to work with. She does a wonderful job of informing us of new YotPo features and analyzing our content for areas of growth.
Sometimes people provide personal information in their questions, and if we accidentally send these questions (and personal information) to other customers, we might get sued.
They offer quite a few features in the lower priced tiers and are relatively easy to use. Yotpo is a recognized name by many consumers as a trusted reviews platform, which is a great benefit.
I hate when companies don't put their pricing out there in the open and make you contact them for it.
I loved the ability to keep everything all in one place. It's super user friendly (although I'm still learning every day).
WAY too expensive and our reviews are disorganized and all over our website.
Yotpo has motivated results much better than previous installations I have had. I am so grateful I took a chance with this system.
It's very unlikely that the person will go back and write a new review since they are now no longer prompted to do a review.
Ease of use for our customers, clean cut, great visual with the stars at the top of each review, easy to implement into our website in the places we want it seen.
The backend can be difficult to navigate and we've had issues with their customer service in the past.
Their integration with WooCommerce is seamless and the ease of capturing reviews with an email integrated form is super quick.