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Top Rated Customer Satisfaction Software with Feedback Management in 2026 - Page 10

Last updated: March 2026

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253 software options

Platform One logo
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The next generation of Experience Management.

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Customer experience, staff experience, product experience, brand experience, and insight communities are all available in one location with Platform One, a totally integrated CX platform, for simple access, comprehension, action, and improvement.

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Kimola Cognitive logo
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Market research & customer insights platform

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Kimola Cognitive is a machine learning platform to analyze customer feedback. Users are able to create custom models, use gallery of pre-built models, scrape reviews and generate SWOT analysis, product descriptions, powerful marketing materials with GPT.

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Pega Customer Decision Hub logo
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Customer engagement system with customizable taxonomy rules

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Pega Customer Decision Hub enables businesses to monitor and design their one-to-one strategies, orchestrate them across channels, and manage them in real time via a single interface. With its' flexible framework, workflows can be applied across organizations of any size with customer touchpoints stored in a central location. Additionally, the system provides communication channels to reach and store customer conversations through SMS, email, chat, and phone engagements.

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RapidNPS logo
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Real-time customer satisfaction tracking tool

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RapidNPS is a tool for monitoring customer satisfaction through the Net Promoter Score (NPS), helping businesses measure and improve customer loyalty.

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EngagePackage logo
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Customer engagement software

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EngagePackage is a customer engagement software designed to help businesses in the retail, food and beverage, and other sectors collect customer data to create engagement strategies. Administrators can analyze key customer-centric key performance indicators (KPIs), demographic data, and behavioral segmentations using a unified interface.

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SMG logo
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Changing how brands act on customer + employee insights

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SMG is a leading experience management (XM) provider, accelerating value by changing how brands act on customer + employee insights.

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Square Feedback logo
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Customer satisfaction and feedback management solution

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Square Feedback is a customer feedback software that enables businesses to have direct, private communication with customers. The system allows customers to provide feedback directly through their digital receipts, creating an open line of communication to resolve issues before they escalate.

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ReverseLogix logo
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Smarter returns. Better business.

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ReverseLogix is the only end-to-end, purpose-built, returns management system (RMS) with configurable and flexible workflows that serve B2B, B2C and hybrid environments. We don’t just solve the returns logistics puzzle, we optimize it.

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Testapic logo
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User feedback collection solution

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Testapic is a software system that collects feedback from website users in order to offer companies insights into the expectations of Internet users and to improve the browsing experience. It can also be used by content producers, online merchants, and general designers of web tools or services.

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INFOMAN SERV - Customer Feedback Management logo
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Customer feedback management application for dealerships

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INFOMAN SERV - Customer Feedback Management is an application that enables automobile dealerships to record and analyze customer feedback at multiple stages such as showroom visits, test drives, vehicle delivery, and after sales service. It allows creation of customized surveys and touchpoints to collect feedback, as well as dashboards to track feedback trends and complaints.

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SuccessBoard logo
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Customer success tool for handling retention & satisfaction

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SuccessBoard offers a customer 360 view, providing proactive risk identification, real-time insights, and bridging the gap between businesses and customers It streamlines customer communication with Journey Designer, eliminating repetitive tasks and revolutionizing data-driven messaging to boost renewals.

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moveXM logo
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Customer satisfaction is no coincidence.

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moveXM is an all-in-one feedback management solution, powered by AI and designed for businesses aiming to enhance customer satisfaction. As a CX pioneer with over 28 years of experience, moveXM serves companies of all sizes, from small businesses to large DAX-listed enterprises.

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LazyMonkey logo
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QR-based feedback management system

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Lazy Monkey offers an innovative QR-based feedback management system tailored for various industries to easily collect and analyze customer/patient/student feedback. This secure cloud-based platform streamlines the feedback process by providing QR codes to scan that lead to customizable surveys.

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RealSatisfied logo
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Turns client feedback into real estate success

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RealSatisfied is a testimonial collection platform designed specifically for real estate professionals. The system enables agents and brokerages to collect client feedback, manage their online reputation, and showcase success stories through customizable profile pages. RealSatisfied integrates with platforms like BrokerWOLF and Realtor.com, allowing users to syndicate testimonials across multiple channels.

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ClearlyRated logo
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Fuel your growth with client service excellence.

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ClearlyRated helps professional service firms measure, analyze, and operationalize client experience data to drive growth.

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Touchpoint CX logo
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Empower employees to improve customer experience

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Touchpoint CX is a cloud-based customer experience (CX) management platform. It helps amplify voice of customer (VoC) initiatives and convert customer feedback into real-time insights and actions across an entire organization.

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unitQ logo
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Understand your users in real time

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unitQ provides AI-powered insights from user feedback to help you craft high-quality products, services, and experiences. The world's best companies like Spotify, Bumble, Pinterest, Upwork, Chime, and HelloFresh rely on unitQ to drive growth, reduce churn, and build loyalty.

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Userwell logo
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User Feedback Management Software

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Userwell is a Product Feedback Management Software. It helps you to collect, analyze, prioritize and implement customer feedback.

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Conflux logo
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Platform for collecting and managing customer feedback

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With the Conflux feedback management platform, it is possible to collect, organize, manage, and track feedback from customers, users, and employees. The notice board is public, so everyone can see results of feedback and ideas. Feedback in foreign languages can be automatically translated.

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mySQM Customer Service QA logo
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FCR Insights Software

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Our customer experience management (CEM) software is specifically built for call centers and designed to measure, track, benchmark, and improve FCR, Csat, NPS, quality assurance, customer service and employee experience.

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TRACX logo
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SaaS social media and customer experience optimization tool

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TRACX enables organizations to streamline feedback collection operations to help improve information processing and promote data-driven insights. Key features include text analysis, visual analytics, customer experience management, customizable templates, branding tools, and feedback management.

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Dynamics 365 Customer Voice logo
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Scalable digital comment management solution.

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Microsoft Dynamics 365 Customer Voice is a comment collection, analysis, and management tool, which gives companies access to in-depth customer insights about their products and services, contributing to trend insight and strategic decision-making.

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Skeepers Feedback Management logo
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Understand and improve your customer experience

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Cloud-based customer satisfaction platform, which helps small to large businesses in healthcare, technology, real estate, and other sectors manage customer experience via surveys, reporting, trend analysis, engagement tracking, and more.

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Expressyon logo
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A platform designed to get you data in real time

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The Expressyon platform is designed to get your data in realtime. You can collect results and monitor engagement on any device, with a simple glance at the graphical charts. Exports allow you to go into results in depth, while email reports collect those results without any effort.

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Press'nXPress logo
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Capturing customer feedback in real-time at any interaction

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With PressnXPress understand customers' experience at every touchpoint of the customer journey. Utilize real-time dashboard with full control to analyze data and gain insights. Easily browse through all the feedback received with the intuitive dashboard to monitor and track trends.

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