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Top Rated Customer Satisfaction Software with Feedback Management in 2026 - Page 9

Last updated: March 2026

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253 software options

Truecaller for Business logo

Verified caller ID and customer satisfaction solution

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Truecaller for Business Verified Caller ID is a feature that helps businesses increase their visibility and credibility with customers. By verifying their phone number, businesses can display their company name and logo when making calls, building trust, and improving customer relationships.

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Tatvam logo

Customer Experience tool for aquariums, museums & airports

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Tatvam is a must-have tool for attractions like museums, theme parks, zoos, and aquariums and flexible enough for restaurants and professional sports. It helps you analyze customer feedback and gain valuable insights to improve the visitor experience. Monitor & enhance your business with Tatvam now.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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Vocally logo

Feedback capture and analysis solution

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Vocally by Docsie is a feedback management solution, which helps organizations manage user feedback collection for software or online content portals. The platform captures user engagement videos, allowing managers to analyze customer behavior & gain visibility into improvement opportunities.

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ProdCamp logo

User feedback platform for SaaS products

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ProdCamp is a user feedback management platform to help businesses build features that customers actually need and convert feedback into revenue.

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UserReport logo

Online survey & feedback management platform

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UserReport is an online survey & feedback management platform with which enterprises can collect visitor data & gather ideas for website improvements easily

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Feefo logo

Harness the power of verified reviews.

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Founded in 2010, Feefo works with 6,500+ brands worldwide. Feefo invites verified customers to leave feedback, which results in reliable, fake-free feedback. Its reviews help boost customer confidence, as well as providing the foundation for smarter, data-driven decisions and actionable insights.

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WizVille logo

All-in-one customer feedback management platform

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Mesurez et améliorez la satisfaction de vos clients en temps réel, à toutes les étapes du parcours client.

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Reva logo

Review management for vacation rentals and hotels.

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Reva is a cloud-based customer satisfaction solution that helps small to large vacation rentals, hotels, and other hospitality businesses track and manage guest reviews on a centralized interface. The platform aggregates reviews across multiple channels and helps identify operational improvements for traffic, bookings, and revenue. Additionally, Reva provides a variety of features including artificial intelligence (AI), brand reputation management, reporting, feedback analysis, and more.

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ProductHQ logo

The best way to turn feedback into amazing products.

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ProductHQ simplifies the process, starting from idea collection through product roadmap organization and concluding with feature promotion.

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Churnfree logo

Customer retention platform

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Churnfree is a customer retention platform specifically designed to stop churn, ensuring long-term customer relationships for businesses. It allows users to build personalized cancellation flows to win back customers, collect customer insights to avoid churn, retain customers longer by pausing subscriptions, provide custom discounts and offers to boost retention rates, and manage churn across multiple websites and brands from a single dashboard with actionable insights.

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IntouchSurvey logo

Collect Voice of Customer data with flexible survey software

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IntouchSurvey is a survey tool designed to help multi-location businesses across retail, hospitality, grocery, & other sectors conduct electronic surveys for market research. The tool enables you to measure customer satisfaction scores, collect user feedback, retain existing & acquire new customer

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Raaft logo

Grow SaaS revenue with no-code cancellation flows

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Raaft is a cloud-based customer satisfaction solution that helps businesses manage product feedback, cancellation flows, customer data, and more. The platform offers various functions such as consumer responses, real-time data analysis, and APIs. It also facilitates third-party integration with various applications including Stripe, Recurly, and Braintree.

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Grappin logo

Collecting user feedback directly on websites

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Grappin is a tool for collecting user feedback integrated directly on websites, SaaS and ecommerce.

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OS/ logo

Cloud-based project accounting software for businesses

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OS/ is a cloud-based project accounting software designed for agencies, productions, and studios that helps manage finances, generate quotes, control projects, and more.

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CFN Insight logo

Customer experience software with journey mapping tools

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CFN Insight is a web-based customer experience solution for businesses of all sizes that provides features such as a customer journey map, data visualization, scorecarding, and training courses to ensure teams are up to date on all aspects of a customer's experience with their product.

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MindTouch logo

The Customer-First Knowledge Management Platform

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MindTouch is a leading provider of enterprise-grade, AI-powered knowledge management solutions that help mid-size to large organizations improve self-service, enhance agent assistance and increase customer lifetime value.

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askemo logo

Automated feedback for better business insights.

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Askemo is a user-friendly, automated solution for business feedback. It allows companies to measure and optimize customer and employee satisfaction. We make it easy to send lightweight surveys and receive real-time analytics, enabling businesses to gain valuable insights and take immediate action.

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Opin logo

Customer feedback built for modern products

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Opin helps modern SaaS and eCommerce teams collect in-product customer feedback using lightweight surveys triggered by real user actions. Get higher response rates, clearer insights, and AI-powered summaries, without long surveys.

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Critizr logo

Customer feedback collection & analysis platform for retail

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Critizr is an all-in-one customer feedback & experience management platform which enables the collection, processing, and analysis of customer feedback. The solution supports data collection through multiple channels, real-time customer satisfaction analysis, performance measurement, and more.

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Verint Voice of the Customer logo

Web-based customer experience (CX) suite of solutions

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Verint® Experience Management™ is a customer experience (CX) suite of solutions designed to help businesses such as eCommerce, retail, public sector, government, financial services, telecom, energy, communication, healthcare, consumer, media, hospitality, travel, and more.

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Akio.CX logo
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Multi-channel customer relations management platform

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Akio.CX is an omnichannel customer relations tool, designed to facilitate web, telephone, email & social media conversations between customers & customer service teams.

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FoxMetrics logo
(0)

Marketing metric tools for optimizing eCommerce experiences

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FoxMetrics is an eCommerce marketing product suite spanning shopping cart recovery, customer personalization, surveying and analytics for boosting conversions

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SimpleFeedback logo
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Cloud-based customer engagement application

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SimpleFeedback is a SaaS feedback management system that provides a service for websites, WordPress blogs, and iOS (iPhone) apps to collect customer feedback. It provides the code to add a customizable feedback button or feedback widget and feedback form to your site, blog, or app.

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TellusFirst logo
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Customer feedback solution for midsize to large enterprises

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TellUsFirst is a cloud-based solution designed to help businesses in the travel, tourism, healthcare & retail sectors automate processes for collecting feedback from clients to increase customer loyalty & satisfaction. It provides customer experience data in real-time to aid with decision making.

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