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Customer Satisfaction
Page 11

Customer Satisfaction Software for Small Business (2026) - Page 11

Last updated: March 2026

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Features

Reporting/Analytics(256)

Mobile Access(68)

Data Import/Export(192)

Real-Time Notifications(151)

Question Branching(61)

Integrated with

Gmail(33)

Instagram(22)

ActiveCampaign(23)

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Small Business

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Large Enterprises(249)

Public Administrations(89)

Freelancers(139)

Mid Size Business(264)

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287 software options

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RapidNPS

(0)

Real-time customer satisfaction tracking tool

RapidNPS is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base, 24/7 (Live rep), Chat.

Read more about RapidNPS

Users also considered

EngagePackage

(0)

Customer engagement software

EngagePackage is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Chat, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

Read more about EngagePackage

Users also considered

etrack1

(0)

For customer centres with passionate customer service manage

etrack1 is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Chat, Knowledge Base.

Read more about etrack1

Users also considered

SuccessBoard

(0)

Customer success tool for handling retention & satisfaction

SuccessBoard is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base.

Read more about SuccessBoard

Users also considered

Flixcheck

(0)

Digital forms solution for improved customer communication

Flixcheck is available for Small Business and offers the following support options: Phone Support, Chat, FAQs/Forum, Email/Help Desk, Knowledge Base.

Read more about Flixcheck

Users also considered

binds.co

(0)

White-labeled survey tool to measure customer satisfaction

binds.co is available for Small Business and offers the following support options: Phone Support, Email/Help Desk.

Read more about binds.co

Users also considered

Conflux

(0)

Platform for collecting and managing customer feedback

Conflux is available for Small Business and offers the following support options: Knowledge Base, Phone Support, Email/Help Desk, FAQs/Forum.

Read more about Conflux

Users also considered

CSAT.AI

(0)

A Customer Service QA and CX Platform Built for Today!

CSAT.AI is available for Small Business.

Read more about CSAT.AI

Users also considered

Userwell

(0)

User Feedback Management Software

Userwell is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum.

Read more about Userwell

Users also considered

Touchpoint CX

(0)

Empower employees to improve customer experience

Touchpoint CX is available for Small Business and offers the following support options: Chat, Email/Help Desk, Knowledge Base, Phone Support.

Read more about Touchpoint CX

Users also considered

Plantt

(0)

Customer Relationship Management with AI communication

Plantt is available for Small Business and offers the following support options: 24/7 (Live rep), Knowledge Base.

Read more about Plantt

Users also considered

Jeeva

(0)

help leaders transform their companies into customer-centric

Jeeva is available for Small Business.

Read more about Jeeva

Users also considered

TRACX

(0)

SaaS social media and customer experience optimization tool

TRACX is available for Small Business and offers the following support options: Email/Help Desk, Chat, Phone Support.

Read more about TRACX

Users also considered

Press'nXPress

(0)

Capturing customer feedback in real-time at any interaction

Press'nXPress is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support.

Read more about Press'nXPress

Users also considered

Dynamics 365 Customer Voice

(0)

Scalable digital comment management solution.

Dynamics 365 Customer Voice is available for Small Business and offers the following support options: Email/Help Desk.

Read more about Dynamics 365 Customer Voice

Users also considered

Reeview

(0)

Review and reputation management software

Reeview is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat, 24/7 (Live rep).

Read more about Reeview

Users also considered

Qemotion

(0)

Emotional and semantic analysis software

Qemotion is available for Small Business and offers the following support options: Chat, FAQs/Forum, Phone Support.

Read more about Qemotion

Users also considered

Roundesk

(0)

Telecom and customer relationship software provider

Roundesk is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Roundesk

Users also considered

Feedback Survey Kiosk

(0)

Customer feedback solution

Feedback Survey Kiosk is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Feedback Survey Kiosk

Users also considered

Grace Hill Surveys

(0)

Comprehensive Survey Tools and Trusted Industry Benchmarks

Grace Hill Surveys is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

Read more about Grace Hill Surveys

Users also considered

mySQM Customer Service QA

(0)

FCR Insights Software

mySQM Customer Service QA is available for Small Business and offers the following support options: Email/Help Desk, Chat, Phone Support, Knowledge Base, FAQs/Forum.

Read more about mySQM Customer Service QA

Users also considered

Skeepers Feedback Management

(0)

Understand and improve your customer experience

Skeepers Feedback Management is available for Small Business.

Read more about Skeepers Feedback Management

Users also considered

unitQ

(0)

Understand your users in real time

unitQ is available for Small Business.

Read more about unitQ

Users also considered

Reviewly.ai

(0)

Get more Google reviews with AI

Reviewly.ai is available for Small Business and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Chat.

Read more about Reviewly.ai

Users also considered

SMG

(0)

Changing how brands act on customer + employee insights

SMG is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep).

Read more about SMG

Users also considered

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