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Customer Satisfaction Software for Small Business (2026) - Page 9
Last updated: March 2026
287 software options
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live Chat Software
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
360° Decision Intelligence for your medium-sized business.
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Send Net Promoter Score (NPS) surveys to customers
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Net Promoter Score (NPS) survey platform
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered text analysis tool for customer feedback
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Anti-churn tool designed for B2B service providers
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Turn customer feedback into business opportunities
Read more about MyFeelBack
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Listen - Act - Improve
Read more about QaizenX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Loyalty and reputation toolkit for property managers.
Read more about Umanest
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Feedback Software, AI, Sentiment Analysis, VOC.
Read more about ClientZen
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel Net Promoter Score (NPS) survey software
Read more about Antlere
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement tool for omnichannel communication
Read more about Gnatta
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Understand your Customers & offer best-in-class Experiences
Read more about e-satisfaction.com
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online visibility and reviews management platform
Read more about Guest Suite
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Feedback Management
Read more about Confirmit
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Review management and market research software
Read more about Surveyed
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer journey mapping tools for market researchers
Read more about Dynata Insights Platform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Verified caller ID and customer satisfaction solution
Read more about Truecaller for Business
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation and local listings management
Read more about Calton
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online survey creation, distribution, and analysis
Read more about Drag'n Survey
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online survey & feedback management platform
Read more about UserReport
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Feedback capture and analysis solution
Read more about Vocally
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ServiceTonic targets small and medium size enterprises
Read more about ServiceTonic
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
User feedback platform for SaaS products
Read more about ProdCamp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer Experience tool for aquariums, museums & airports
Read more about Tatvam