Best Customer Satisfaction Software for Small Business

Filter byclear all
Pricing models
Devices supported
Organization types
Geographies served
Customer rating
Integrated with
Integrated with
Features
Features

Personalize your search in 2 clicks

Select your company sizeSelect your industry type

Personalize your search in a few taps

just me
1-10
11-50
51-200
201-500
501-1000
1001-5000
5001-10000
10001+
137 apps

SurveyMonkey Enterprise   

41
360-degree feedback solution for HR professionals
SurveyMonkey Enterprise is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk. Learn more
Visit WebsiteAdd to compareCompareRemove app
360-degree feedback solution for HR professionals
SurveyMonkey Enterprise is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk. Learn more
Visit WebsiteCompare

Qualtrics CustomerXM   

218
Customer experience management (CXM) platform
Qualtrics CustomerXM is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep). Learn more
Visit WebsiteAdd to compareCompareRemove app
Customer experience management (CXM) platform
Qualtrics CustomerXM is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum, 24/7 (Live rep). Learn more
Visit WebsiteCompare

Medallia Experience Cloud   

24
The pioneer and market leader in Experience Management
Medallia Experience Cloud is available for Small Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, FAQs/Forum. Learn more
Visit WebsiteAdd to compareCompareRemove app
The pioneer and market leader in Experience Management
Medallia Experience Cloud is available for Small Business and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, FAQs/Forum. Learn more
Visit WebsiteCompare

Delighted   

30
Multi-channel customer feedback collection with NPS scoring
Delighted is available for Small Business and offers the following support options: Email/Help Desk, Chat, Phone Support. Learn more
Visit WebsiteAdd to compareCompareRemove app
Multi-channel customer feedback collection with NPS scoring
Delighted is available for Small Business and offers the following support options: Email/Help Desk, Chat, Phone Support. Learn more
Visit WebsiteCompare

monday.com   

2,271
Project Management Made Easy
monday.com is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base. Learn more
Visit WebsiteAdd to compareCompareRemove app
Project Management Made Easy
monday.com is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base. Learn more
Visit WebsiteCompare

Bold360   

26
AI-powered customer engagement platform
Bold360 is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, 24/7 (Live rep), Phone Support. Learn more
Visit WebsiteAdd to compareCompareRemove app
AI-powered customer engagement platform
Bold360 is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, 24/7 (Live rep), Phone Support. Learn more
Visit WebsiteCompare

Simplesat   

59
Simple customer satisfaction surveys for SMBs
Simplesat is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base. Learn more
Visit WebsiteAdd to compareCompareRemove app
Simple customer satisfaction surveys for SMBs
Simplesat is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base. Learn more
Visit WebsiteCompare

SightMill   

4
Net Promoter Score (NPS) survey platform
SightMill is available for Small Business and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum. Learn more
Visit WebsiteAdd to compareCompareRemove app
Net Promoter Score (NPS) survey platform
SightMill is available for Small Business and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum. Learn more
Visit WebsiteCompare

Zendesk   

2,546
Service-first CRM company that builds support & sales tools
Zendesk is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support. Learn more
Visit WebsiteAdd to compareCompareRemove app
Service-first CRM company that builds support & sales tools
Zendesk is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support. Learn more
Visit WebsiteCompare

Podium   

386
Review management, reputation software, feedback & webchat
Podium is available for Small Business and offers the following support options: Chat, Phone Support, Email/Help Desk. Learn more
Visit WebsiteAdd to compareCompareRemove app
Review management, reputation software, feedback & webchat
Podium is available for Small Business and offers the following support options: Chat, Phone Support, Email/Help Desk. Learn more
Visit WebsiteCompare

Trustpilot   

573
Customer review management platform for online businesses
Trustpilot is available for Small Business and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum. Learn more
Visit WebsiteAdd to compareCompareRemove app
Customer review management platform for online businesses
Trustpilot is available for Small Business and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum. Learn more
Visit WebsiteCompare

EvaluAgent   

19
Quality assurance solution for customer service and sales
EvaluAgent is available for Small Business and offers the following support options: Chat, Email/Help Desk, Phone Support, Knowledge Base. Learn more
Visit WebsiteAdd to compareCompareRemove app
Quality assurance solution for customer service and sales
EvaluAgent is available for Small Business and offers the following support options: Chat, Email/Help Desk, Phone Support, Knowledge Base. Learn more
Visit WebsiteCompare

GetMoreReviews   

129
Review generation & reputation monitoring tool
GetMoreReviews is available for Small Business and offers the following support options: Phone Support, Chat, Email/Help Desk. Learn more
Visit WebsiteAdd to compareCompareRemove app
Review generation & reputation monitoring tool
GetMoreReviews is available for Small Business and offers the following support options: Phone Support, Chat, Email/Help Desk. Learn more
Visit WebsiteCompare

Key Survey   

38
Cloud based and on premise survey software
Key Survey is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat. Learn more
Visit WebsiteAdd to compareCompareRemove app
Cloud based and on premise survey software
Key Survey is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat. Learn more
Visit WebsiteCompare

Refiner   

3
User feedback & customer survey software for SaaS
Refiner is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Chat, Knowledge Base. Learn more
Visit WebsiteAdd to compareCompareRemove app
User feedback & customer survey software for SaaS
Refiner is available for Small Business and offers the following support options: FAQs/Forum, Email/Help Desk, Chat, Knowledge Base. Learn more
Visit WebsiteCompare

HelpDesk   

28
Ticketing software for effortless customer support
HelpDesk is available for Small Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base. Learn more
Visit WebsiteAdd to compareCompareRemove app
Ticketing software for effortless customer support
HelpDesk is available for Small Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base. Learn more
Visit WebsiteCompare

SurveySparrow   

48
Conversational survey tool
SurveySparrow is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support. Learn more
Visit WebsiteAdd to compareCompareRemove app
Conversational survey tool
SurveySparrow is available for Small Business and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep), Phone Support. Learn more
Visit WebsiteCompare

Harvestr   

18
Cloud-based product management tool for digital businesses
Harvestr is available for Small Business and offers the following support options: Chat, FAQs/Forum, Phone Support, Email/Help Desk. Learn more
Visit WebsiteAdd to compareCompareRemove app
Cloud-based product management tool for digital businesses
Harvestr is available for Small Business and offers the following support options: Chat, FAQs/Forum, Phone Support, Email/Help Desk. Learn more
Visit WebsiteCompare

LiveAgent   

1,001
Great customer service starts with better help desk software
LiveAgent is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base. Learn more
Visit WebsiteAdd to compareCompareRemove app
Great customer service starts with better help desk software
LiveAgent is available for Small Business and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base. Learn more
Visit WebsiteCompare

Custify   

54
Customer success solution for SaaS businesses
Custify is available for Small Business and offers the following support options: Phone Support, Knowledge Base, Email/Help Desk, Chat. Learn more
Visit WebsiteAdd to compareCompareRemove app
Customer success solution for SaaS businesses
Custify is available for Small Business and offers the following support options: Phone Support, Knowledge Base, Email/Help Desk, Chat. Learn more
Visit WebsiteCompare

NiceJob   

95
Reputation marketing with reviews, social & SEO tools
NiceJob is available for Small Business and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support. Learn more
Visit WebsiteAdd to compareCompareRemove app
Reputation marketing with reviews, social & SEO tools
NiceJob is available for Small Business and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support. Learn more
Visit WebsiteCompare

Surveyol   

5
Online survey and questionnaire creation software
Surveyol is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk. Learn more
Visit WebsiteAdd to compareCompareRemove app
Online survey and questionnaire creation software
Surveyol is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk. Learn more
Visit WebsiteCompare

SurveyLegend   

461
Mobile-friendly survey management platform
SurveyLegend is available for Small Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support. Learn more
Visit WebsiteAdd to compareCompareRemove app
Mobile-friendly survey management platform
SurveyLegend is available for Small Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Phone Support. Learn more
Visit WebsiteCompare

Retently   

23
Net Promoter Score & customer feedback collection
Retently is available for Small Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, Phone Support. Learn more
Visit WebsiteAdd to compareCompareRemove app
Net Promoter Score & customer feedback collection
Retently is available for Small Business and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, Phone Support. Learn more
Visit WebsiteCompare

Thematic   

15
AI-powered customer feedback analysis
Thematic is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support. Learn more
Visit WebsiteAdd to compareCompareRemove app
AI-powered customer feedback analysis
Thematic is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support. Learn more
Visit WebsiteCompare
Filter by
Customer rating