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Customer Satisfaction Software for Small Business (2026) - Page 7

Last updated: March 2026

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287 software options

Capacity logo

Artificial Intelligence-based knowledge management solution

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Capacity is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base, Chat, Email/Help Desk, Phone Support.

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Explorance BlueX logo

Online survey & feedback collection tools

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Explorance BlueX is available for Small Business and offers the following support options: Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support, Email/Help Desk, Chat.

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Review Spreader logo

A simple solution for online reviews

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Review Spreader is available for Small Business and offers the following support options: 24/7 (Live rep), Phone Support.

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VideoPeel logo

Video capturing platform for collecting customer testimonial

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VideoPeel is available for Small Business and offers the following support options: Chat, Knowledge Base, FAQs/Forum, Phone Support, Email/Help Desk.

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Simplify360 logo

Customer experiences tools Software

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Simplify360 is available for Small Business and offers the following support options: FAQs/Forum, Knowledge Base.

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Diabolocom logo

Cloud software for call centers & customer service.

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Diabolocom is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep).

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Wootric logo

Modern customer experience and feedback management tool

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Wootric is available for Small Business and offers the following support options: Chat.

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easiware logo

No more claims, only conversations

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easiware is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, FAQs/Forum, Knowledge Base, Email/Help Desk.

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Users also considered
MFour Studio logo

Capture your customers at consideration.

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MFour Studio is available for Small Business and offers the following support options: FAQs/Forum, Chat, Email/Help Desk, Knowledge Base, Phone Support.

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Staffino logo

Transform your customer experience with Staffino.

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Staffino is available for Small Business and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Chat, Knowledge Base.

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Users also considered
WorkHub Tasks logo

All sort of organizations from small to enterprise-level

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WorkHub Tasks is available for Small Business and offers the following support options: Email/Help Desk.

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Totango logo

Accelerate Revenues with Customer Engagement Management

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Totango is available for Small Business and offers the following support options: Knowledge Base, FAQs/Forum, Chat, Email/Help Desk.

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Users also considered
Clickatell logo

The Global Leader in Chat Commerce

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Clickatell is available for Small Business and offers the following support options: 24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat.

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Users also considered
doopoll logo

Create brilliant surveys with zero fuss.

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doopoll is available for Small Business and offers the following support options: 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base.

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BeInContact logo

Your 100% Cloud Omnichannel Contact Center solution

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BeInContact is available for Small Business and offers the following support options: 24/7 (Live rep), Email/Help Desk, Knowledge Base, Chat, Phone Support.

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Users also considered
Surveyol logo

Online survey and questionnaire creation software

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Surveyol is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, FAQs/Forum.

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Maqsam logo

Cloud and mobile-based contact center solution

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Maqsam is available for Small Business and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

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Users also considered
STAMP logo

Customer satisfaction software

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STAMP is available for Small Business and offers the following support options: Chat.

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Upvoty logo

Feedback management for SaaS businesses

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Upvoty is available for Small Business and offers the following support options: Chat.

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PrediCX logo

Machine learning labelling engine

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PrediCX is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep).

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ManageEngine SupportCenter Plus logo

Web based customer support

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ManageEngine SupportCenter Plus is available for Small Business and offers the following support options: Knowledge Base, Email/Help Desk, 24/7 (Live rep), FAQs/Forum, Phone Support.

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Users also considered
Lumoa logo

Go from customer feedback to action without the guesswork.

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Lumoa is available for Small Business and offers the following support options: Phone Support, Chat, Email/Help Desk, Knowledge Base.

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Users also considered
Ochatbot logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

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Ochatbot is available for Small Business and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Users also considered
Intouch Insight CX Platform logo

Get a 360 view of your customer experiences.

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Intouch Insight CX Platform is available for Small Business and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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Users also considered
FeedbackFive logo

Feedback and Reviews Management

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FeedbackFive is available for Small Business and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Phone Support.

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