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Customer Success Software with Customer Engagement (2026) - Page 5

Last updated: April 2026

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133 software options

Gnatta logo

Customer engagement tool for omnichannel communication

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Gnatta is a customer engagement software designed to help businesses of all sizes manage client communications across multiple channels such as Instagram, Facebook, Twitter, email, and more on a centralized platform. Administrators can sort conversations based on date or time.

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Wrench.ai logo

Personalization AI to acquire, grow, and retain customers

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Wrench.AI is a personalization platform that distills complex data into painless human insights. We automate research and behavioral analytics for data-driven organizations that want to understand “Who” their audience is, “What” they care about, and “How” to serve them better.

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SAAS First logo

AI-Driven Chatbot Transforming Your Customer Support

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Milly by SAAS First offers AI-driven chatbot services for SaaS SMEs. It learns from your content for accurate responses, provides 24/7 support, reduces team workload, and scales with business growth, driving customer satisfaction and business success.

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Coupontools logo

Mobile Marketing

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Coupontools is a digital platform for businesses to create, distribute and track digital coupons. It offers customization, multi-channel distribution, redemption tracking, analytics and security features to optimize coupon campaigns.

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Vocally logo

Feedback capture and analysis solution

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Vocally by Docsie is a feedback management solution, which helps organizations manage user feedback collection for software or online content portals. The platform captures user engagement videos, allowing managers to analyze customer behavior & gain visibility into improvement opportunities.

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Churn Assassin logo

Churn prediction system

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Churn Assassin is an advanced churn prediction system that helps B2B SaaS companies reduce customer churn by up to 38%. The product offers a two-minute setup process that provides daily automated insights on at-risk customers, allowing companies to take early action and prevent churn. Churn Assassin's machine learning and statistical analysis capabilities analyze customer behavior data to identify reliable churn signals, taking the guesswork out of churn prevention.

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Catalyst logo

Bringing Customer Success to the Center

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Catalyst is the most intuitive Customer Success Platform - built by CS leaders, for CS teams.

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Pega Customer Service logo

Software for managing customer service operations

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Pega Customer Service is designed to help businesses in finance, healthcare, manufacturing, insurance, and other businesses forecast customers' needs, monitor outstanding tasks, and manage web interactions in real-time. It enables businesses to process incoming customer service requests and assure full compliance with internal processes and regulatory requirements.

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Glia logo

Personalized live customer experience & engagement

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Glia is an omnichannel customer engagement platform that enables companies to identify, communicate, & engage with their website visitors.

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Zendo logo

Sell & Deliver Services All In One Place​

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Zendo: all-in-one software streamlining service sales—custom, productized, subscriptions. Boost efficiency via automation, tailored workflows, auto-invoices, & pro Service Catalog. Chat-centric, white-label options. Easy-to-use for thriving businesses.

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Zuar Portal logo

Provide branded Tableau dashboards!

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Zuar Portal offers a fast and scalable solution for creating customized analytics hubs, while providing secure and global access to the data required by executives, employees, vendors, customers, and other stakeholders.

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OnRamp logo

B2B organizations with high-touch customer onboarding

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OnRamp is dynamic customer onboarding software that helps you turn any high-touch customer process into a simple, guided experience. With OnRamp, customer onboarding and implementation managers can actually do more with less and deliver white-glove onboarding and enablement at scale.

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Turf logo

The customer self-service platform for SaaS.

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Turf is a customer self-service platform that allows SaaS businesses to create one single meet point with community forums, knowledge bases, help centers, feature requesting & bug reporting, an academy, technical documentation, roadmaps, changelogs, customer feedback management, and more.

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Intelo AI logo

Maximize revenue with a customer success AI platform

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Intelo is a customer success AI platform for B2B SaaS teams. It provides insights, tools and automation to drive customer outcomes, fuel sustainable revenue and reduce churn. The platform detects risk trends, analyzes product interactions and customer sentiment, and surfaces at-risk accounts and hidden expansion potential so teams can take action.

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CFN Insight logo

Customer experience software with journey mapping tools

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CFN Insight is a web-based customer experience solution for businesses of all sizes that provides features such as a customer journey map, data visualization, scorecarding, and training courses to ensure teams are up to date on all aspects of a customer's experience with their product.

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Kapta logo

Key account management software

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Maintain key customer accounts with cloud-based collaboration, real-time insights, and the personalized attention valuable customers demand

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Intelligent Engagement Platform logo

Customer engagement and experience software

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NGDATA offers an intelligent engagement platform that builds rich customer data profiles to create truly personalized customer experiences with in-built real-time interaction management.

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sensedata logo

An intelligent tool for customer process management

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sensedata is an intelligent customer management solution in the Portuguese language, making it possible to integrate customer data for a 360-degree view of relationship histories, activities, and indicators, as well as manage new customers from the first contact and create dynamic, effective segmentation.

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Komiko logo
(0)

AI-based customer success solution for Salesforce & Dynamics

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Komiko is an artificial intelligence based platform for customer success management and account management. Designed for sales teams, Komiko integrates with Salesforce and Microsoft Dynamics to capture emails, events, and content, measures and scores engagement, and recommends success playbooks

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CustomerX logo
(0)

Digital solution with resources for customer satisfaction.

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CustomerX is a customer satisfaction system responsible for automating tasks, scheduling appointments, and centralizing data to help businesses direct time and resources towards strengthening customer relationships with Customer Success.

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Walnut.io logo
(0)

Sales experience platform for B2B teams

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Walnut is a sales experience platform that helps B2B sales teams create interactive and customized product demos.

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ReFrame Engage logo
(0)

Conversational intelligence and customer engagement software

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ReFrame empowers the future of business by enabling context-aware solutions to connect with customers anywhere, anytime, and providing the best customer experience (CX) within a single powerful platform.

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Baton logo
(0)

Cloud-based project management and tracking software

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Baton is a cloud-based software that helps businesses manage and streamline implementation projects on a centralized platform. It enables users to create auditable projects using built-in templates and track the completion of assigned tasks.

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Ascendr logo
(0)

SaaS Customer onboarding platform

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SaaS Customer onboarding platform

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invido logo
(0)

Video Platform For Businesses

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A cloud-based platform that helps businesses send personalized videos to prospects, customers, or partners.

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