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Customer Success Software for Freelancers (2026)

Last updated: February 2026

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63 software options

Microcasting logo

AI-powered LMS to create, deliver & scale learning securely.

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Microcasting is available for Freelancers and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Phone Support, Chat.

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Zendesk Suite logo
Category Leaders

AI powered customer service across all channels

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Zendesk Suite is available for Freelancers and offers the following support options: FAQs/Forum, Knowledge Base, 24/7 (Live rep), Phone Support, Email/Help Desk, Chat.

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Zoho Desk logo
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Customer service software for businesses of all sizes

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Zoho Desk is available for Freelancers and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk.

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Pipedrive logo

Cloud-based CRM solution for salespeople

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Pipedrive is available for Freelancers and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat.

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LiveChat logo

The AI-First Platform to Support Customers and Boost Sales

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LiveChat is available for Freelancers and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support.

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LiveAgent logo
Category Leaders

Multichannel customer care solution with an AI chatbot

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LiveAgent is available for Freelancers and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum, Knowledge Base.

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EngageBay CRM logo

Integrated sales & marketing software for growing teams

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EngageBay CRM is available for Freelancers and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, 24/7 (Live rep), Chat.

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eWay-CRM logo

Customer relationship management solution

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eWay-CRM is available for Freelancers and offers the following support options: Knowledge Base, Chat, FAQs/Forum, Email/Help Desk, Phone Support.

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monday CRM logo

Customer relationship management solution

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monday CRM is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat.

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Bitrix24 logo

All in one business management workspace

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Bitrix24 is available for Freelancers and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base, Chat, 24/7 (Live rep).

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Pipefy logo
Category Leaders

Design and automate business workflows in minutes.

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Pipefy is available for Freelancers and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

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NiceJob logo

Reputation marketing with reviews, social & SEO tools

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NiceJob is available for Freelancers and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

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Textline logo

Cloud-based plug-and-play text messaging software

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Textline is available for Freelancers and offers the following support options: Email/Help Desk, Knowledge Base, Chat.

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Front logo
Category Leaders

AI-enabled customer service platform for collaboration

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Front is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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Mixmax logo

Email communication & sales productivity application

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Mixmax is available for Freelancers and offers the following support options: FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, Chat.

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Agile CRM logo

Sales and marketing CRM for growing businesses

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Agile CRM is available for Freelancers and offers the following support options: FAQs/Forum, 24/7 (Live rep), Phone Support, Knowledge Base, Email/Help Desk, Chat.

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Issuetrak logo

Issue tracking and workflow automation platform

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Issuetrak is available for Freelancers and offers the following support options: 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support.

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Missive logo

Collaborative inbox for teams

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Missive is available for Freelancers and offers the following support options: Chat, Email/Help Desk, FAQs/Forum.

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Zight logo

Share information faster with visual context.

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Zight is available for Freelancers and offers the following support options: Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), FAQs/Forum.

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Preferred Patron Loyalty logo

Innovative Loyalty Programs, Customer Engagement & Gift Card

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Preferred Patron Loyalty is available for Freelancers and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Phone Support.

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LearnUpon logo

Learning management and course authoring solution

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LearnUpon is available for Freelancers and offers the following support options: Knowledge Base, Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep).

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Salesforce Starter logo

Customer relationship management tool for SMBs

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Salesforce Starter is available for Freelancers and offers the following support options: Email/Help Desk, FAQs/Forum, Chat, Knowledge Base, Phone Support.

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Vectera logo

Meeting room scheduling and video conferencing platform

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Vectera is available for Freelancers and offers the following support options: FAQs/Forum, Email/Help Desk, Chat, Phone Support, Knowledge Base.

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TeamSupport Messaging & Live Chat logo

Engage in impactful conversations

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TeamSupport Messaging & Live Chat is available for Freelancers and offers the following support options: Chat, Email/Help Desk, Knowledge Base, Phone Support.

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Bettermode logo

All-in-one community platform for branded communities

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Bettermode is available for Freelancers and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Chat, Knowledge Base.

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