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Top Rated Customer Success Software with Mid size business - Page 6

Last updated: October 2026

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148 software options

Vivantio logo

When Service Matters.

Vivantio provides customer service teams a flexible service optimization solution to meet and exceed customer expectations. Our platform combines CRM capabilities with the power of enterprise-level features so B2B service teams can improve service while reducing costs and serving happier customers.

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Professional Services Cloud logo

Certinia PS Cloud

Certinia PS Cloud keeps projects on time and profitable, customers happy, and reports up to date with this professional services solution on the Salesforce platform.

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Totango logo

Accelerate Revenues with Customer Engagement Management

Totango offers automated customer engagement management to drive conversions, boost retention and grow lifetime value. It enables you to close bigger deals faster by focusing on the right opportunities. It drive renewal rates up by ensuring customer success. It allows you to record events from your applications in real time and then analyze them. The solution is integrated with Saleforce and Marketo among others.

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Bitrix24 logo

Cloud & on-premises workspace for all business sizes

Bitrix24 #1 FREE customer success and customer relationship management platform used by 4 million businesses worldwide. It is available in cloud or on-premise with open source code access. Unlimited leads, deals, contacts, companies, quotes, invoices and appointment scheduling.

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Agile CRM logo

Sales and marketing CRM for growing businesses

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage the entire customer journey

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Jeeva logo
(0)

help leaders transform their companies into customer-centric

Early warning system that helps businesses leverage artificial intelligence (AI) technology to provide customer support teams with actionable insights and automation, enabling them to increase upsells and enhance customer experience.

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invido logo
(0)

Video Platform For Businesses

A cloud-based platform that helps businesses send personalized videos to prospects, customers, or partners.

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Zowie logo
(0)

Cloud-based AI customer service agent for enterprises

Zowie is a set of customer success tools for companies that sell online. The platform offers a free analysis of automation potential, an omnichannel inbox, and various integrations, including Shopify, Magento, Klaviyo, Zapier, and more.

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Grypp logo
(0)

Customer engagement solution for contact centers

Grypp helps contact centers get closer to customers by providing a shared, engaging experience through immersive technology. Grypp's Digital Experience Platform (DXP) adds live synchronous interactions to existing voice, chat and messaging channels to elevate the contact center experience.

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Channel Chaser logo
(0)

Automate partner pipeline updates. Spend more time selling.

Automate partner pipeline collection, simplify updates and reduce the administration involved in managing indirect sales channels.

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ProsperStack logo
(0)

Software for automating & enhancing the customer acquisition

ProsperStack is the drop-in cancellation flow that prevents churn, automatically. It helps subscription businesses learn why customers leave so they can make informed product, pricing and remarketing decisions. It provides exit surveys, offers and deflections, segmentation, and AB testing capabilities to optimize customer retention.

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RevGain logo
(0)

AI-driven customer success platform

RevGain Customer Success Platform combines AI-driven insights with engagement tools to help businesses manage customer relationships throughout their journey. The platform offers features for onboarding, account health monitoring, risk management, and renewal automation to enhance customer retention. It provides comprehensive solutions for tracking customer satisfaction metrics and identifying expansion opportunities while supporting advocacy development.

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Walnut.io logo
(0)

Sales experience platform for B2B teams

Walnut is a sales experience platform that helps B2B sales teams create interactive and customized product demos.

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ConfirmKit logo
(0)

User research platform for teams and product people

ConfirmKit is a user research platform that helps product organizations of all sizes to discover what their users really want. ConfirmKit helps product teams to conduct, analyze and store qualitative data from user interviews, highlight patterns / trends in data, and ultimately improve their product

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Hook logo
(0)

Cloud-based AI agent platform for B2B SaaS CS teams

Hook is a cloud-based AI agent platform for B2B SaaS Customer Success teams that predicts churn and expansion opportunities.

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EverAfter logo
(0)

Cloud-based digital customer success platform for B2B

Cloud-based, no-code B2B customer success platform for CSMs and RevOps teams, offering AI-powered hubs and engagement tracking.

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Staircase AI by Gainsight logo
(0)

Customer relationship platform

Staircase AI analyzes millions of customer interactions and turns them into actionable human insights, impossible to spot with the naked eye. We help Customer Success teams by revealing deep human signals and uncovering true customers' health, sentiment, journey events, risks, and opportunities.

Read more about Staircase AI by Gainsight

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Komiko logo
(0)

AI-based customer success solution for Salesforce & Dynamics

Komiko is an artificial intelligence based platform for customer success management and account management. Designed for sales teams, Komiko integrates with Salesforce and Microsoft Dynamics to capture emails, events, and content, measures and scores engagement, and recommends success playbooks

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ClearFeed logo
(0)

Conversational Support Platform for Slack-first Teams.

ClearFeed is a platform purpose-built for Slack-based support that helps users convert conversations from multiple Slack channels into a single shared requests queue using which customer-facing teams can assign issues to each other, respond within SLAs, and dive into service level metrics.

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AppEQ.ai logo
(0)

Your Co-Pilot to Drive Revenue Retention

AppEQ is a customer retention software that provides one-click real-time customer insights on top of your existing SaaS applications such as CRM, Helpdesk, Email, etc.

Purpose-built for Customer Success and Account Management teams to drive retention revenue and growth.

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XPI CRM logo
(0)

Free customer success CRM for SaaS teams

Free customer success CRM: client health, renewals, tickets and tasks in one place, with My day showing what needs you first.

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CustomerX logo
(0)

Digital solution with resources for customer satisfaction.

CustomerX is a customer satisfaction system responsible for automating tasks, scheduling appointments, and centralizing data to help businesses direct time and resources towards strengthening customer relationships with Customer Success.

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Techtouch logo
(0)

Master your system with TechTouch

Tech Touch is a digital experience tool businesses use to add web operation guides to any system. The goal is to reduce the time it takes for businesses to understand and implement new systems and create a less intimidating technological environment for users.

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