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Top Rated Customer Success Software with Mid size business - Page 3

Last updated: September 2026

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133 software options

MeltingSpot logo

Effective Software Adoption. Seamlessly delivered.

Enhance your Customer Success strategy with MeltingSpot, offering proactive, personalized training and in-app learning for better user engagement.

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VoyagerNetz logo

Multi-channel messaging

VoyagerNetz helps businesses connect with customers and build communities. Their core product, VoyagerNetz Engage, lets companies chat with customers on their preferred platforms like text message, Facebook Messenger, or WhatsApp. This makes communication easier and faster.

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Upzelo logo

Transform one-time buyers into lifelong customers.

Upzelo helps subscription businesses reduce churn and increase customer success through an increase in customer retention, access to real-time data, customised offers, and feedback.

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Userpilot logo

Product user experience software for product & UX teams

Userpilot is a cloud-based product experience platform designed for customer success & product teams to onboard users and increase product adoption through behavior-triggered experiences. The code-free solution allows users to create, manage & A/B test flows, customize the user interface, and more.

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Ochatbot logo

AI Chatbot for Ecommerce & Support. No Hallucinations, Free

Ochatbot, designed for ecommerce and support, provides proprietary scripted intent-based AI and generative AI, hallucination-free. Easy to install, For all website platforms, Free version available.

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Netigate logo

Manage and analyse feedback from customers and employees

Empower your customer success teams with real-time feedback. Netigate reveals what your customers need to stay loyal and satisfied.

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isLucid logo

isLucid AI-controlled virtual meeting assistant

isLucid is a meeting management software for all your employees that helps manage Microsoft Teams video conferencing software meeting information and transcripts with an inbuilt AI meeting assistant.

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Revaly logo

Approvals aren't luck. They're engineered.

Revaly is the Payment Performance Management platform that helps businesses maximize approvals, reduce involuntary churn, and protect the revenue they’ve already earned. By connecting directly with issuers and the payments ecosystem, Revaly turns preventable declines into measurable growth.

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Infobip logo

Omni-channel customer communication and engagement

Infobip is an omni-channel communications platform for customer support and engagement, which uses SMS, voice messages, email, and mobile app messaging. Features of the platform include customer profiling, custom payload tools, geolocation, chatbots, AI, event triggered actions, and more.

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AppFollow logo

Understand and elevate your app’s reputation.

AppFollow is an integrated solution that makes monitoring, analyzing, and elevating your app's reputation easy!

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Churn Solution logo

Reduce churn. Recover failed payments. Retain revenue.

Churn Solution is a subscription retention and revenue recovery platform for B2C companies on Stripe ($5k–$5m MRR). It automates cancellation saves, failed payment recovery, and win-back campaigns to reduce churn and increase LTV.

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Stames logo

Cloud-based customer service & team communication S

Stames connects teams to customers and helps businesses monitor, track, integrate & respond to the needs of their customers effectively & effortlessly.

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HelpHero logo

Helps web-based apps to build better onboarding experiences

HelpHero enables web-based apps to build better onboarding and product experiences for their users in minutes, with no coding, design experience or big budgets required. Create better experiences for onboarding and engaging users, to improve user adoption, conversion and retention.

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Intellum Platform logo

The Smartest Way to Educate Customer, Partners and Employees

From our LMS to social/community learning, user journey tracking and data insights delivery, paid course and certifications support, and advanced content authoring functionality, Intellum is uniquely positioned to support Enterprise partners with an all-in-one EdTech for Business solution.

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Corelation logo

Anti-churn tool designed for B2B service providers

Corelation is an anti-churn tool designed for B2B service providers that is tailored to focus on the critical intersection of customer-to-employee relationships. It presents a streamlined solution for boosting retention rates, all through a user-friendly, automated platform.

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SightMill logo

Net Promoter Score (NPS) survey platform

SightMill is a cloud-based Net Promoter Score (NPS) survey solution designed to help users gather, analyze and act on feedback to improve customer engagement

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Front logo

AI-enabled customer service platform for collaboration

Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

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Revinova logo

Smarter Trials. Better Engagement. Greater Readiness.

Revinova is an AI-powered Clinical Trial Enablement Platform that uses Agentic AI to improve patient engagement, site readiness, protocol awareness, and trial execution.

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ChorusCX logo

Improve Your Contact Center Customer Experience

Improving Contact Center performance is the primary reason organizations choose to invest in a workforce optimization solution.

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Convo logo

Real-time AI meeting help with local processing

Convo is an AI meeting assistant that listens in real time and suggests what to say next. It helps you prep before calls, act in the moment, and follow up after so meetings stop wasting time and start moving work forward.

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OnRamp logo

B2B organizations with high-touch customer onboarding

OnRamp is dynamic customer onboarding software that helps you turn any high-touch customer process into a simple, guided experience. With OnRamp, customer onboarding and implementation managers can actually do more with less and deliver white-glove onboarding and enablement at scale.

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SurveySensum logo

SurveySensum is a leading customer feedback platform.

SurveySensum is a customer feedback platform that helps businesses gather insights from their customers. They offer a variety of services, including consulting, survey creation, and data analysis. They work with businesses of all sizes and in a variety of industries.

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Intelo AI logo

Maximize revenue with a customer success AI platform

Intelo is a customer success AI platform for B2B SaaS teams. It provides insights, tools and automation to drive customer outcomes, fuel sustainable revenue and reduce churn. The platform detects risk trends, analyzes product interactions and customer sentiment, and surfaces at-risk accounts and hidden expansion potential so teams can take action.

Read more about Intelo AI

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Zuar Portal logo

Beyond Dashboards. Built for Action.

Zuar Portal: Build, manage, and deploy branded, white-label data experiences for internal teams and external customers, with capabilities ranging from no-code to full-code customization.

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Invent logo

Cloud-based no-code AI assistant platform for SMBs

Cloud-based, no-code platform for building and managing omnichannel AI assistants for customer service and support.

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