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Top Rated Customer Success Software with Mid size business - Page 4

Last updated: October 2026

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148 software options

Invent logo

Cloud-based no-code AI assistant platform for SMBs

Cloud-based, no-code platform for building and managing omnichannel AI assistants for customer service and support.

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Cloud Coach logo

Enterprise-class project, PSA & PPM software

Cloud Coach is an enterprise-class project management application and productivity software that facilitates project portfolio management. Cloud Coach also offer a PSA module along with its PPM, project management and productivity modules. The cloud-based software lets you create projects, allocate resources, share documents, and track issues. You can also manage meeting notes, actions and tasks. You can generate reports, manage costs and more.

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Turf logo

The customer self-service platform for SaaS.

Turf is a customer self-service platform that allows SaaS businesses to create one single meet point with community forums, knowledge bases, help centers, feature requesting & bug reporting, an academy, technical documentation, roadmaps, changelogs, customer feedback management, and more.

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Gnatta logo

AI Agents and omnichannel support, built for control

Gnatta is an AI-powered customer service platform that brings all channels into one place. Combine workflows, real-time integrations, and AI Agents to automate processes, support teams, and resolve customer queries faster with full visibility and control.

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yoummday logo

work@home technology platform for CX outsourcing

Proprietary work@home operating system is a technology platform that combines workforce recruitment, training, scheduling, and management with a CX marketplace. Companies get access to a comprehensive outsourcing software solution and access to a global workforce of over 8,500 freelancers.

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Planhat logo

Customer success platform

Planhat is a Customer Success Platform that empowers organizations to acquire, service, and grow lifelong customers. This comprehensive customer platform serves as a single source of truth, providing sales, service, and success teams with an intuitive, action-first interface to streamline their workflows and drive successful outcomes.

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Helpfruit logo

AI chatbots and help pages with all the protections you need

Helpfruit: Give your customers the right answer at the right time with AI chatbots and help pages. Escalate to live chat if needed.

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BrainStorm logo

Transform the way your users tackle software adoption.

BrainStorm helps mid-size and enterprise organizations dramatically increase their software adoption. Our highly personalized approach to change management reduces user frustration, alleviates IT workloads, and helps organizations achieve their software adoption goals.

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Regale logo

Sales enablement and demo solution

Regale is the world’s first Seller Showtime Platform that transforms how enterprise software teams deliver product demonstrations. Using guided, ready-to-launch demo experiences, Regale turns every seller into a product storyteller.

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Vocally logo

Feedback capture and analysis solution

Vocally by Docsie is a feedback management solution, which helps organizations manage user feedback collection for software or online content portals. The platform captures user engagement videos, allowing managers to analyze customer behavior & gain visibility into improvement opportunities.

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ModuleQ logo

AI platform for sales teams

ModuleQ provides an AI augmentation solution that supports busy customer/ client-facing professionals and boosts their level of performance.

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ProteusEngage logo

Workspace platform for businesses

ProteusEngage provides a centralized secure digital workspace offering multiple modules and enabling sharing and two-way collaboration.

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SalesDirector.ai logo

Revenue Intelligence Data Platform for B2B Sales Orgs

Determine Account Risk. Automatically identify and record all customer engagement, including Product Usage, Support Tickets, etc... Understand CSM engagement and Customer Sentiment vs just Usage.

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Capacity logo

Artificial Intelligence-based knowledge management solution

Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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Kapta logo

Key account management software

Maintain key customer accounts with cloud-based collaboration, real-time insights, and the personalized attention valuable customers demand

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Gainsight Customer Success logo

Cloud-based customer success platform for B2B teams

Gainsight Customer Success is a cloud-based CS platform consolidating health scores, usage data, renewals, and AI-driven expansion.

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Intelligent Engagement Platform logo

Customer engagement and experience software

NGDATA offers an intelligent engagement platform that builds rich customer data profiles to create truly personalized customer experiences with in-built real-time interaction management.

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sensedata logo

An intelligent tool for customer process management

sensedata is an intelligent customer management solution in the Portuguese language, making it possible to integrate customer data for a 360-degree view of relationship histories, activities, and indicators, as well as manage new customers from the first contact and create dynamic, effective segmentation.

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Blue Note Systems logo

CRM software to manage leads, sales, quotes & campaigns

Blue note systems, based on SugarCRM, is a cloud-based customer relationship management (CRM) software designed to help businesses handle the entire sales cycle, from prospecting to providing customer service. Features include multi-channel marketing, lead nurturing, real-time analytics, and more.

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Pega Customer Service logo

Software for managing customer service operations

Pega Customer Service is designed to help businesses in finance, healthcare, manufacturing, insurance, and other businesses forecast customers' needs, monitor outstanding tasks, and manage web interactions in real-time. It enables businesses to process incoming customer service requests and assure full compliance with internal processes and regulatory requirements.

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Lumoa logo

Go from customer feedback to action without the guesswork.

Lumoa is the feedback analytics solution that looks at any interaction with your customers and tells you what to do next to grow your business.

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Email Meter logo

Email analytics for Google Workspace & Microsoft 365

Custom analytics dashboard for Customer Success to monitor and analyze email response times, SLAs and more!

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Precursive OBX logo

Customer Onboarding Management for Salesforce

Take your onboarding experience to the next level. Create a repeatable and scalable process to ensure each customer is successful.

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Zoho Desk logo

Cloud-based help desk for all business sizes

Zoho Desk is a web-based customer service application that helps your company build stronger relationships with customers. With Zoho Desk, agents become more productive, managers become more impactful, and customers become more empowered. It's customizable, convenient to use.

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CFN Insight logo

Customer experience software with journey mapping tools

CFN Insight is a web-based customer experience solution for businesses of all sizes that provides features such as a customer journey map, data visualization, scorecarding, and training courses to ensure teams are up to date on all aspects of a customer's experience with their product.

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