getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Customer Success Software with Mid size business - Page 2

Last updated: September 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

133 software options

Acquire logo

Multi-channel Customer Communication Platform

Web & in-app real-time customer communication software for support. Co-browse, live chat, chatbot, video & voice.

Read more about Acquire

Users also considered
Survicate logo

Collect, analyze, and act on customer feedback

Survicate is a complete customer feedback platform to collect, analyze, and act on customer feedback. Run surveys across every digital touchpoint, from email and website to mobile apps. Use AI to easily analyze feedback across sources. Act on customer feedback with 40+ native integrations.

Read more about Survicate

Users also considered
Modjo logo

Conversation intelligence software for business teams.

Gain valuable insights into field activities at scale using our advanced conversational intelligence platform and supercharge your sales team's performance.

Read more about Modjo

Users also considered
GUIDEcx logo

Client onboarding and project management software

GUIDEcx is a customer onboarding platform designed to reduce churn, speed up time to value, and streamline the customer journey.

Read more about GUIDEcx

Users also considered
UserGuiding logo

Best-value digital adoption and self-service help platform.

UserGuiding is the smartest choice for product teams looking to drive revenue & adoption growth with superior self-service experiences.

Read more about UserGuiding

Users also considered
Tiflux logo

System for the management of ticket flows and attendance

Tiflux is a management system for ticket flows and customer service that makes it possible to adopt an omnichannel strategy with customizable channels, provides access to a complete dashboard to view tasks, and even joins invisible channels to generate tickets internally. Available in Portuguese.

Read more about Tiflux

Users also considered
Mixmax logo

Email communication & sales productivity application

Mixmax is an email communication & sales productivity application designed to help businesses convert prospects into customers through Gmail, Google Inbox, Google Calendar, Salesforce & Pipedrive using 1-to-1 communication, personalized email, workflow automation, email tracking, CRM sync, & more

Read more about Mixmax

Users also considered
Ecosystems logo

Your Value Made Clear.

From pre-sale value assessments to post-sale value realization, Ecosystems is an enterprise cloud platform for quantifying customer value.

Read more about Ecosystems

Users also considered
Zight logo

Share information faster with visual context.

Provide the context and clarity needed without playing musical calendars. Use Zight to create video recordings and screen captures to use for training and onboarding, support and troubleshooting, giving regular updates or presentations, and relationship building.

Read more about Zight

Users also considered
GuestXM logo

Deliver Exceptional Restaurant Experiences at Scale

Customer experience management and intelligence platform - AI-powered social listening, sentiment analysis, and online engagement tools to keep your brand reputation at your strategic advantage.

Read more about GuestXM

Users also considered
USU Knowledge Management logo

Knowledge Management Platform for Customer Service

USU Knowledge Management is a knowledge management platform designed to centralize the internal knowledge of a company in a single & accessible database. It features supports AI-powered search, inter-agent chat, e-learning, social media management, feedback management, & more.

Read more about USU Knowledge Management

Users also considered
Churn360 logo

AI-driven customer success platform

Churn360 is a data-driven AI customer success platform that helps SaaS businesses reduce churn and increase the lifetime value of Customers.

Read more about Churn360

Users also considered
WorkHub Tasks logo

All sort of organizations from small to enterprise-level

WorkHub Tasks is a smart task management tool that uses AI to help your entire organization to stay organized.

Read more about WorkHub Tasks

Users also considered
VirtlX logo

360° success management & employee engagement platform

VIRTLX provides essential data which helps our clients increase business efficiency and boost revenues

Read more about VirtlX

Users also considered
Kompassify logo

User Onboarding, no-code, Digital Adoption, user activation.

Kompassify is a cloud-based no-code solution, which helps small and midsize businesses manage client onboarding via product tours, checklists, in-app walkthroughs, progress tracking, real-time analytics, and more. The platform offers various features such as multi-language support, user accounts, customer segmentation, notification widgets, and feedback surveys.

Read more about Kompassify

Users also considered
LiveCaller logo

Live chat and customer communications management software

LiveCaller is a live chat software designed to help businesses communicate with customers via various channels such as web calls, real-time messaging, third-party applications, and more. Administrators can monitor, measure, analyze and visualize KPIs on a centralized dashboard.

Read more about LiveCaller

Users also considered
CustomerGauge logo

Customer experience management platform for B2B companies

CustomerGauge is a Software-as-a-Service (SaaS) platform that uses Net Promoter® to measure and report on customer feedback in real time. Because CustomerGauge already has all the pieces in place, a program can be up and running much faster than comparable in-house programs.

Read more about CustomerGauge

Users also considered
Emojot logo

All-in-one platform for customer-centric transformation

Optimizes customer relationships, boosts retention, identifies upselling opportunities, and streamlines customer onboarding processes.

Read more about Emojot

Users also considered
elevio logo

Self-service support & customer education platform

Elevio offers on-demand, self-service customer support tools, including knowledge base management, in-app contextual help, support channel integrations, & more

Read more about elevio

Users also considered
Cockpit logo

Conversational intelligence training & assessment software

Cockpit is a cloud-based sales enablement platform that helps sales teams streamline their performance by enabling self-training and coaching. It also offers a feature known as RecordX, which is a conversational intelligence feature empowering companies to elevate their business strategy and execution.

Read more about Cockpit

Users also considered
ScreenSpace logo

Be The Hero 💜 Help Customers Fall In Love With Your Product

Success teams rely on ScreenSpace's unique video game-like Immersive Product Stories to drive activation and accelerate adoption – while eliminating costly high-touch onboarding & support. 💜

Because engaged and happy customers spend more, cost less, and stick around.

Read more about ScreenSpace

Users also considered
Issuetrak logo

Issue tracking and workflow automation platform

Issuetrak is an issue tracking and workflow management software designed for service-driven industries including manufacturing, healthcare, and finance. The platform features omnichannel ticket submission, automated issue assignment, customizable task flows, and a comprehensive knowledge base for information management. Organizations can deploy Issuetrak either on-premises or via cloud hosting to streamline customer support operations and complaint management processes.

Read more about Issuetrak

Users also considered
LealUp logo

AI customer success platform with WhatsApp built in

LealUp is customer success software that scores churn risk and expansion opportunity for every account, then runs the response. Signals from CRM, support, product usage, and billing trigger alerts, playbooks, and WhatsApp outreach, so teams act before the renewal instead of after the cancellation.

Read more about LealUp

Users also considered
VeriShow logo

Video Chat, Cobrowsing, Screen sharing, Certified signature

Video Chat, Cobrowsing, Screen Sharing, Document sharing, Certified online signature for customer service and for secure online transactions. Sessions can be recorded, encrypted and store at client's location. Solution can be white-labeled. Salesforce or other CRM integration available too.

Read more about VeriShow

Users also considered
Skilljar Customer Education logo

The leading LMS for Customer and Partner Training

Skilljar is the leading external LMS to drive product adoption, increase net retention, and lower cost to support. The solution accelerates customer onboarding and engagement by enabling multimedia course creation, an intuitive and mobile-responsive learning environment and CRM data integrations.

Read more about Skilljar Customer Education

Users also considered