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NPS
Page 2

NPS Software for Public Administrations (2026) - Page 2

Last updated: February 2026

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Features

API(36)

Widgets(17)

360 Degree Feedback(28)

Access Controls/Permissions(31)

Activity Dashboard(38)

Integrated with

Intercom(7)

Google Analytics 360(11)

Freshdesk(11)

Slack(23)

Google Sheets(9)

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Free(19)

Open Source(4)

Free Trial(24)

One Time License(1)

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Devices supported

Mac(18)

iPad(20)

Android(20)

Linux(14)

Web-based(43)

iPhone(20)

Windows(19)

Organization types

Small Business(40)

Non Profit(32)

Large Enterprises(43)

Public Administrations

Freelancers(25)

Mid Size Business(42)

User rating

All Reviews

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43 software options

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Medallia Experience Cloud

4.5

(32)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

The pioneer and market leader in Experience Management

Medallia Experience Cloud is available for Public Administrations and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum.

Read more about Medallia Experience Cloud

Users also considered

Customer Thermometer

4.9

(18)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Actionable feedback for customer-obsessed businesses.

Customer Thermometer is available for Public Administrations and offers the following support options: 24/7 (Live rep), FAQs/Forum, Email/Help Desk, Phone Support, Chat, Knowledge Base.

Read more about Customer Thermometer

Users also considered

Netigate

4.6

(25)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Manage and analyse feedback from customers and employees

Netigate is available for Public Administrations and offers the following support options: Chat, Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk.

Read more about Netigate

Users also considered

Surveyapp

4.8

(20)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Software for creating and managing feedback and surveys

Surveyapp is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about Surveyapp

Users also considered

Qualaroo

4.7

(20)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Powerful Survey And Feedback Management Tool

Qualaroo is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, Knowledge Base.

Read more about Qualaroo

Users also considered

XEBO.ai

4.5

(19)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based Feedback Management Solution

XEBO.ai is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Knowledge Base.

Read more about XEBO.ai

Users also considered

ProProfs Survey Maker

4.8

(12)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Survey & Feedback Software to Collect Customer Insights

ProProfs Survey Maker is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about ProProfs Survey Maker

Users also considered

Staffino

5.0

(8)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Transform your customer experience with Staffino.

Staffino is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Chat, Knowledge Base.

Read more about Staffino

Users also considered

doopoll

4.5

(12)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Create brilliant surveys with zero fuss.

doopoll is available for Public Administrations and offers the following support options: 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base.

Read more about doopoll

Users also considered

Keatext

3.8

(19)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Your most impactful improvements start here.

Keatext is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, Knowledge Base.

Read more about Keatext

Users also considered

Hello Customer

4.3

(8)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Customer experience management & analysis

Hello Customer is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

Read more about Hello Customer

Users also considered

Checkbox Survey

4.1

(9)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Secure survey software for governments and businesses

Checkbox Survey is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Knowledge Base.

Read more about Checkbox Survey

Users also considered

SightMill

4.8

(4)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Net Promoter Score (NPS) survey platform

SightMill is available for Public Administrations and offers the following support options: Knowledge Base, Chat, 24/7 (Live rep), Email/Help Desk, FAQs/Forum.

Read more about SightMill

Users also considered

Business Beat

5.0

(3)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based HR software for employee pulse surveys and 360°

Business Beat is available for Public Administrations and offers the following support options: Chat, Phone Support, Email/Help Desk, Knowledge Base.

Read more about Business Beat

Users also considered

Verint Voice of the Customer

2.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Web-based customer experience (CX) suite of solutions

Verint Voice of the Customer is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Knowledge Base, FAQs/Forum.

Read more about Verint Voice of the Customer

Users also considered

ClearlyRated

(0)

Fuel your growth with client service excellence.

ClearlyRated is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum.

Read more about ClearlyRated

Users also considered

Press'nXPress

(0)

Capturing customer feedback in real-time at any interaction

Press'nXPress is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, FAQs/Forum, Phone Support.

Read more about Press'nXPress

Users also considered

Skeepers Feedback Management

(0)

Understand and improve your customer experience

Skeepers Feedback Management is available for Public Administrations.

Read more about Skeepers Feedback Management

Users also considered

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