App comparison
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Akio.CX
Multi-channel customer relations management platform
Akio.CX Alternatives & Competitors (2026)
Top 9 free alternatives
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
Value for money
Starting price
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Social Media Monitoring
N/A
Routing
N/A
Call Logging
N/A
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
Value for money
Starting price
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Transcripts/Chat History
N/A
Boolean Search
N/A
Survey/Poll Management
N/A
Ringover
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
100% cloud phone for startups and SMEs
Value for money
Starting price
Functionality
Queue Management
5/5
Call Whispering
5/5
Live Chat
5/5
Top Features
Text Editing
N/A
Call Scripting
N/A
Summarization
N/A
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
Value for money
Starting price
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Summarization
N/A
Blended Call Center
N/A
Sentiment Analysis
N/A
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
Value for money
Starting price
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Review Monitoring
N/A
Text Editing
N/A
Progressive Dialer
N/A
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
Value for money
Starting price
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Survey/Poll Management
N/A
Boolean Search
N/A
Sentiment Analysis
N/A
Typeform
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build forms at the drop of a prompt
Value for money
Starting price
Functionality
Lead Generation
5/5
Employee Onboarding
5/5
Workflow Management
5/5
Top Features
Phone Key Input
N/A
Service Level Agreement (SLA) Management
N/A
Multi-Channel Communication
N/A
Ultatel Cloud Business Phone System
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ULTATEL | Phone and Teleommunication Solutions For Business
Value for money
Starting price
Functionality
Voicemail Transcription
5/5
Access Controls/Permissions
5/5
Call Screening
5/5
Top Features
Taxonomy Classification
N/A
Canned Responses
N/A
Social Media Integration
N/A
Sogolytics
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
Value for money
Starting price
Functionality
Feedback Management
5/5
URL Customization
5/5
Multi-Language
5/5
Top Features
Outbound Call Center
N/A
Social Listening
N/A
Macros/Templated Responses
N/A
Custify
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer success solution for SaaS businesses
Value for money
No pricing info
Starting price
Functionality
Survey/Poll Management
5/5
Customizable Templates
5/5
Real-Time Data
5/5
Top Features
Progressive Dialer
N/A
Summarization
N/A
Multiple Scripts
N/A
SumUp
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
POS and payments processing software
Value for money
Starting price
Functionality
Promotions Management
5/5
Billing & Invoicing
5/5
Restaurant POS
5/5
Top Features
Progressive Dialer
N/A
Social Media Integration
N/A
Multiple Scripts
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Most powerful, all-in-one solution for community engagement.
Value for money
Starting price
Functionality
Discussions/Forums
5/5
Reporting/Analytics
5/5
Recurring/Subscription Billing
5/5
Top Features
Sentiment Analysis
N/A
Transfers/Routing
N/A
Queue Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The service management platform that makes service happen
Value for money
Starting price
Functionality
Customizable Fields
5/5
Reporting/Analytics
5/5
Third-Party Integrations
5/5
Top Features
Taxonomy Classification
N/A
Boolean Search
N/A
Semantic Search
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online survey & questionnaire tool
Value for money
Starting price
Functionality
Process/Workflow Automation
5/5
Alerts/Notifications
5/5
Survey/Poll Management
5/5
Top Features
Predictive Analytics
N/A
Tagging
N/A
Multi-Channel Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based phone system for sales, support & growing teams
Value for money
Starting price
Functionality
Callback Scheduling
5/5
Queue Management
4.9/5
IVR
4.8/5
Top Features
Service Level Agreement (SLA) Management
N/A
Transfers/Routing
N/A
Reputation Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Live chat support & messaging solution
Value for money
Starting price
Functionality
Transfers/Routing
4.7/5
Support Ticket Management
4.7/5
Autoresponders
4.7/5
Top Features
Outbound Call Center
N/A
Semantic Search
N/A
Live Chat
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Smartsupp–Live Chat, Chatbots, and Video Recordings
Value for money
Starting price
Functionality
Chat/Messaging
5/5
Alerts/Escalation
5/5
Alerts/Notifications
5/5
Top Features
Semantic Search
N/A
Voice Customization
N/A
Predictive Analytics
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one management solution built for small business
Value for money
Starting price
Functionality
SMS Messaging
5/5
Customer Engagement
5/5
Chat/Messaging
5/5
Top Features
Semantic Search
N/A
Voice Mail
N/A
Queue Management
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Aill-in-one customer support software with AI features
Value for money
Starting price
Functionality
Performance Metrics
5/5
Real-time Conversations
5/5
One-to-One Messaging
5/5
Top Features
Call List Management
N/A
Call Monitoring
N/A
Text to Speech
N/A
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
360° integrated hotel management software suite
Value for money
Starting price
Functionality
Reporting/Analytics
5/5
Real-Time Data
5/5
Real-Time Analytics
5/5
Top Features
Multiple Scripts
N/A
Semantic Search
N/A
Knowledge Base Management
N/A