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Akio.CX Logo

Multi-channel customer relations management platform

Last updated: March 2026

Akio.CX Alternatives & Competitors (2026)

Top 6 free alternatives

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


LiveAgent logo

Multichannel Help Desk Solution with Powerful AI Features

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logo
LiveAgent
logo
Akio.CX
4.7

Value for money

0.0
15
per user/per month

Starting price

40
per feature/per month
4.6

Functionality

0.0

Account Management

5/5

Agent Interface

4.8/5

Activity Tracking

4.7/5

Top Features

AI Copilot

N/A

Audience Targeting

N/A

Automated Routing

N/A

Zendesk Suite logo

AI powered customer service across all channels

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logo
Zendesk Suite
logo
Akio.CX
4.2

Value for money

0.0
39
per user/per month

Starting price

40
per feature/per month
4.4

Functionality

0.0

Account Management

5/5

Archiving & Retention

4.6/5

Activity Dashboard

4.6/5

Top Features

Access Controls/Permissions

N/A

Audience Targeting

N/A

Automated Routing

N/A

Genesys Cloud CX logo

AI-enabled experience orchestration platform

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logo
Genesys Cloud CX
logo
Akio.CX
4.1

Value for money

0.0
75
per user/per month

Starting price

40
per feature/per month
4.2

Functionality

0.0

Activity Tracking

5/5

Agent Interface

5/5

Alerts/Notifications

4/5

Top Features

API

N/A

Audience Targeting

N/A

Automated Routing

N/A

Zoho Desk logo

Customer service software for businesses of all sizes

learn more
logo
Zoho Desk
logo
Akio.CX
4.5

Value for money

0.0
9
per user/per month

Starting price

40
per feature/per month
4.5

Functionality

0.0

Account Management

5/5

Activity Dashboard

4.8/5

Assignment Management

4.5/5

Top Features

Audience Targeting

N/A

Automated Routing

N/A

Automatic Call Distribution

N/A

Bitrix24 logo

All in one business management workspace

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logo
Bitrix24
logo
Akio.CX
4.2

Value for money

0.0
61
flat rate/per month

Starting price

40
per feature/per month
4.3

Functionality

0.0

Activity Tracking

4.4/5

Access Controls/Permissions

4.2/5

Accounting

4/5

Top Features

AI Copilot

N/A

Alerts/Escalation

N/A

API

N/A

CXone Mpower logo

Cloud-based contact center software

learn more
logo
CXone Mpower
logo
Akio.CX
4.1

Value for money

0.0
71
per user/per month

Starting price

40
per feature/per month
4.1

Functionality

0.0

Access Controls/Permissions

5/5

Activity Dashboard

5/5

Activity Tracking

5/5

Top Features

Audience Targeting

N/A

Automated Routing

N/A

Automatic Call Distribution

N/A

Freshdesk logo

Online helpdesk system and customer service software

learn more
logo
Freshdesk
logo
Akio.CX
4.4

Value for money

0.0
19
per user/per month

Starting price

40
per feature/per month
4.3

Functionality

0.0

Activity Dashboard

4.9/5

Alerts/Notifications

4.5/5

Activity Tracking

4.4/5

Top Features

Audience Targeting

N/A

Automated Routing

N/A

Automatic Call Distribution

N/A

Gladly logo

Cloud-based customer service platform

learn more
logo
Gladly
logo
Akio.CX
4.8

Value for money

0.0
Empty state illustration for "No pricing info"

No pricing info

Starting price

40
per feature/per month
4.8

Functionality

0.0

AI/Machine Learning

5/5

API

5/5

Batch Communications

5/5

Top Features

Access Controls/Permissions

N/A

Activity Dashboard

N/A

Audience Targeting

N/A

inconnect logo

Make Contact. Do Business.

learn more
logo
inconnect
logo
Akio.CX
4.1

Value for money

0.0
1
flat rate/per month

Starting price

40
per feature/per month
4.3

Functionality

0.0

Alerts/Escalation

4.2/5

A/B Testing

N/A

Activity Tracking

N/A

Top Features

API

N/A

Audience Targeting

N/A

Automated Routing

N/A

UJET logo

Customer interaction & support platform with CRM integration

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logo
UJET
logo
Akio.CX
4.8

Value for money

0.0
80
/per year

Starting price

40
per feature/per month
4.6

Functionality

0.0

Activity Dashboard

5/5

Automated Routing

5/5

Automatic Call Distribution

4.9/5

Top Features

Access Controls/Permissions

N/A

AI Copilot

N/A

Audience Targeting

N/A

Gnatta logo

Customer engagement tool for omnichannel communication

learn more
logo
Gnatta
logo
Akio.CX
5.0

Value for money

0.0
30
per user/per month

Starting price

40
per feature/per month
4.0

Functionality

0.0

Activity Tracking

N/A

Agent Interface

N/A

Alerts/Notifications

N/A

Top Features

Access Controls/Permissions

N/A

AI Copilot

N/A

Audience Targeting

N/A

Salesforce Service Cloud logo

AI powered customer service management platform

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logo
Salesforce Service Cloud
logo
Akio.CX
4.2

Value for money

0.0
25
per user/per month

Starting price

40
per feature/per month
4.4

Functionality

0.0

Alerts/Notifications

4.6/5

Accounting Integration

4.5/5

Activity Tracking

4.5/5

Top Features

Audience Targeting

N/A

Automated Routing

N/A

Automatic Call Distribution

N/A

TeamSupport logo

Cloud-based customer support solution for B2B SaaS

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logo
TeamSupport
logo
Akio.CX
4.4

Value for money

0.0
29
per user/per month

Starting price

40
per feature/per month
4.3

Functionality

0.0

AI Copilot

5/5

Alerts/Notifications

4.7/5

Alerts/Escalation

4.6/5

Top Features

API

N/A

Audience Targeting

N/A

Automated Routing

N/A

Hiver logo

Modern, AI help desk software built for fast teams.

learn more
logo
Hiver
logo
Akio.CX
4.6

Value for money

0.0
25
per user/per month

Starting price

40
per feature/per month
4.6

Functionality

0.0

Alerts/Notifications

4.7/5

Autoresponders

4.6/5

Alerts/Escalation

4.3/5

Top Features

Activity Dashboard

N/A

API

N/A

Audience Targeting

N/A

Kustomer logo

Modern Customer Service Software For Customer-First Brands

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logo
Kustomer
logo
Akio.CX
4.4

Value for money

0.0
89
per user/per month

Starting price

40
per feature/per month
4.6

Functionality

0.0

Activity Tracking

5/5

Automated Responses

5/5

Activity Dashboard

4.8/5

Top Features

Audience Targeting

N/A

Automated Routing

N/A

Automatic Call Distribution

N/A

ServiceTonic logo

ServiceTonic targets small and medium size enterprises

learn more
logo
ServiceTonic
logo
Akio.CX
5.0

Value for money

0.0
20
/per month

Starting price

40
per feature/per month
5.0

Functionality

0.0

Activity Dashboard

5/5

Alerts/Escalation

5/5

Activity Tracking

N/A

Top Features

Audience Targeting

N/A

Automated Routing

N/A

Automatic Call Distribution

N/A

Tidio logo

Aill-in-one customer support software with AI features

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logo
Tidio
logo
Akio.CX
4.5

Value for money

0.0
24.17
flat rate/per month

Starting price

40
per feature/per month
4.6

Functionality

0.0

Activity Tracking

5/5

AI/Machine Learning

4.6/5

Alerts/Notifications

4.6/5

Top Features

Audience Targeting

N/A

Automated Routing

N/A

Automatic Call Distribution

N/A

Sprinklr logo

Social media management, analytics & strategy planning.

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logo
Sprinklr
logo
Akio.CX
3.9

Value for money

0.0
249
per user/per month

Starting price

40
per feature/per month
4.3

Functionality

0.0

Activity Tracking

4/5

Advocate Management

4/5

A/B Testing

N/A

Top Features

Alerts/Escalation

N/A

API

N/A

Audience Targeting

N/A

Efficy CRM logo

Pay-less for more. Europe's most flexible CRM

learn more
logo
Efficy CRM
logo
Akio.CX
4.0

Value for money

0.0
49
per user/per month

Starting price

40
per feature/per month
3.9

Functionality

0.0

Activity Dashboard

4/5

Access Controls/Permissions

3/5

A/B Testing

N/A

Top Features

AI Copilot

N/A

Audience Targeting

N/A

Automated Routing

N/A

Dixa logo

Conversational Customer Service Software

learn more
logo
Dixa
logo
Akio.CX
4.2

Value for money

0.0
39
per user/per month

Starting price

40
per feature/per month
3.9

Functionality

0.0

Automated Routing

5/5

Alerts/Notifications

N/A

Autoresponders

N/A

Top Features

Activity Dashboard

N/A

Audience Targeting

N/A

Boolean Search

N/A