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AzureDesk Logo

AzureDesk

Help desk software for SMBs

(6)

AzureDesk Reviews

Overall rating

4.5

/5

50

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.82/10

Reviews by rating

Pros and cons

It has been a great experience so far. The support team and overall functionality is amazing.
From day one the team over at AzureDesk have been extremely helpful. They are always very responsive to requests and happy to have a Skype session at short notice if any issues arise.
Azuredesk is an excellent interface for our customer service needs, it is extremely easy to set up and use and the support from the team is fantastic.
No Dark Mode, no way to quickly update customer info from the ticket screen, instead having to go to a separate page to edit customer info.
We are solving our customer problems using azuredesk.co customer support software. My main problem was with my customer, it was impossible to keep track of their query, doubts & errors.
The reporting functionality is rather limited.
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50 reviews

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