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Bontact
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel customer communication platform
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Bontact - 2026 Pricing, Features, Reviews & Alternatives
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Bontact overview
What is Bontact?
Bontact is a multi-channel communication platform that enables customers to contact businesses anytime, from any device through chat, phone call, email, messenger, SMS, and more. The platform allows users to track activity and measure individual agent performance. Using the dashboard widget appearance wizard, users can manage the widget's position, color, look and placement in just one click. The SMS interaction feature enables customers to communicate with company chat agents via text messages. Users can request information from visitors before starting the chat. This enables users to sort through chat requests, prioritize high-value customers, and assign representatives to relevant inquiries. Bontact features a mobile-optimized customer chat window that automatically detects when customers are on mobile devices. It allows visitors to seamlessly interact with company agents across all channels directly from their mobile device.
Key benefits of using Bontact
• Enables users to change the widget on the website to any 1 of 23 languages, or custom change the text.
• Allows users to sync data between their CRM and Bontact’s dashboard for more effective customer and lead management.
• The platform identifies visitors at the start of the conversation and sends transcripts and details to the user’s CRM for follow-up activities and tasks.
• Lets users track activity and measure and understand individual agent performance and customer satisfaction.
Starting price
per month
Alternatives
with better value for money
Bontact’s user interface
Bontact reviews
Overall rating
No reviews
- Value for money
- Ease of use
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- Customer support
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Bontact's features
Features rating:
Bontact alternatives
Bontact
Starting from
30
Per month
Click2Magic
Starting from
39
Per month
Uptok
Starting from
99.99
Per month
Cbox
Starting from
Free
Bontact pricing
Value for money rating:
Starting from
30
Per month
Per Feature
User opinions about Bontact price and value
Value for money rating:
Bontact integrations (11)
Bontact support options
Typical customers
Platforms supported
Support options
Training options
Bontact FAQs
Bontact has the following pricing plans:
Starting from: $30.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Bontact?
Bontact has the following typical customers:
Freelancers, Mid Size Business, Small Business
Q. What languages does Bontact support?
Bontact supports the following languages:
English
Q. Does Bontact support mobile devices?
Bontact supports the following devices:
Android, iPad, iPhone
Q. Does Bontact offer an API?
Yes, Bontact has an API available for use.
Q. What other apps does Bontact integrate with?
Bontact integrates with the following applications:
Telegram, Zoho CRM, Insightly, FreshBooks, Freshdesk, Salesforce Sales Cloud, SugarCRM, Slack, Nimble, Meta for Business, Zendesk Suite
Q. What level of support does Bontact offer?
Bontact offers the following support options:
Email/Help Desk, Chat, Phone Support, 24/7 (Live rep)