App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Call Center Studio
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Pay-as-you-go • Scalable • AI Powered • Better CX
Call Center Studio Alternatives & Competitors (2026)
Top 8 free alternatives
3CX
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Web & mobile-based (Android, iOS) communications system.
0.4
Value for money
Starting price
No pricing info
0.1
Functionality
Task Management
5/5
Proactive Chat
5/5
Multi-User Collaboration
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
Automated Routing
5/5
Document Storage
5/5
BOSSDesk
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
BOSSDesk a FrontRunner in Help Desk Software
Value for money
Starting price
No pricing info
0.1
Functionality
Call Center Management
5/5
Mobile App
5/5
Drag & Drop
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
Automated Routing
5/5
Document Storage
5/5
Salesforce Sales Cloud
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM and sales automation software
0.6
Value for money
Starting price
No pricing info
0.1
Functionality
Drag & Drop
5/5
Purchase Order Management
5/5
Source Tracking
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
Automated Routing
5/5
Document Storage
5/5
Pipedrive
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based CRM solution for salespeople
0.3
Value for money
Starting price
No pricing info
0.2
Functionality
Offline Form
5/5
Online Forms
5/5
Inbox Management
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
Automated Routing
5/5
Document Storage
5/5
Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
Value for money
Starting price
No pricing info
0.2
Functionality
Customizable Fields
5/5
For Small Businesses
5/5
Communication Management
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
Automated Routing
5/5
Document Storage
5/5
Odoo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one open-source business software
0.6
Value for money
Starting price
No pricing info
0.3
Functionality
Commenting/Notes
5/5
Catalog Management
5/5
SKU/UPC Codes
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
Automated Routing
5/5
Document Storage
5/5
Ultatel Cloud Business Phone System
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ULTATEL | Phone and Teleommunication Solutions For Business
0.1
Value for money
Starting price
No pricing info
0.1
Functionality
Voicemail Transcription
5/5
Access Controls/Permissions
5/5
Call Screening
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
Automated Routing
5/5
Document Storage
5/5
Sinch Engage
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one messaging platform for SMS, MMS, RCS & WhatsApp
0.4
Value for money
Starting price
No pricing info
0.4
Functionality
Real-Time Notifications
5/5
Lead Management
5/5
Third-Party Integrations
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
Automated Routing
5/5
Document Storage
5/5
HubSpot Sales Hub
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Freemium email productivity & tracking for sales teams
0.5
Value for money
Starting price
No pricing info
0.1
Functionality
Reminders
5/5
For Startups
5/5
Opportunity Management
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
Automated Routing
5/5
Document Storage
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud contact and call center software
0.7
Value for money
Starting price
No pricing info
0.4
Functionality
Call Tracking
5/5
Social Media Integration
5/5
Scheduled Recording
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
Automated Routing
5/5
Document Storage
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Sales enablement for technology service providers.
Value for money
Starting price
No pricing info
Functionality
Automated Quoting
5/5
Price and Cost Calculations
5/5
Lead Management
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
Automated Routing
5/5
Document Storage
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
IT Service Desk & Asset Management Software
0.2
Value for money
Starting price
No pricing info
0.1
Functionality
Activity Tracking
5/5
Compliance Management
5/5
Recurring Issues
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
Automated Routing
5/5
Document Storage
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
ITSM for automation & management of IT enterprise services
0.5
Value for money
Starting price
No pricing info
Functionality
Financial Management
5/5
Performance Monitoring
5/5
Project Management
4.7/5
Top Features
Service Level Agreement (SLA) Management
5/5
Automated Routing
5/5
Document Storage
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
0.3
Value for money
Starting price
No pricing info
0.2
Functionality
Customizable Branding
5/5
Campaign Management
5/5
Sales Trend Analysis
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
Automated Routing
5/5
Document Storage
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based phone system for sales, support & growing teams
0.5
Value for money
Starting price
No pricing info
0.2
Functionality
Callback Scheduling
5/5
Queue Management
4.9/5
IVR
4.8/5
Top Features
Service Level Agreement (SLA) Management
5/5
Automated Routing
5/5
Document Storage
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Remote support, remote access & device management software
0.3
Value for money
Starting price
No pricing info
0.1
Functionality
Problem Management
5/5
Video Support
5/5
Single Sign On
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
Automated Routing
5/5
Document Storage
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Contact Manager for Small Business
0.2
Value for money
Starting price
No pricing info
0.1
Functionality
Contact Database
5/5
Search/Filter
4/5
Data Import/Export
4/5
Top Features
Service Level Agreement (SLA) Management
5/5
Automated Routing
5/5
Document Storage
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI virtual agent for call center automation
0.2
Value for money
Starting price
No pricing info
Functionality
Lead Generation
5/5
Dashboard
5/5
Power Dialer
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
Automated Routing
5/5
Document Storage
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Insightly is the modern, affordable CRM that teams love.
0.7
Value for money
Starting price
No pricing info
0.6
Functionality
Prospecting Tools
5/5
Activity Dashboard
5/5
Template Management
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
Automated Routing
5/5
Document Storage
5/5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel support for customers, partners & staff
0.7
Value for money
Starting price
No pricing info
0.5
Functionality
Screen Sharing
5/5
Real-Time Chat
5/5
Mobile Access
5/5
Top Features
Service Level Agreement (SLA) Management
5/5
Automated Routing
5/5
Document Storage
5/5