App comparison
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Cbox
5
0
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based live chat application for online events
Last updated: September 2026
Cbox Alternatives & Competitors (2026)
Top 9 free alternatives
Wing
Software for managing & delegating recurring tasks
3.7
Value for money
Starting price
No pricing info
0.2
Functionality
Automatic Transcription
5/5
Assignment Management
4.8/5
Alerts/Notifications
4.7/5
Top Features
Customizable Branding
4/5
Proactive Chat
4/5
Transcripts/Chat History
4/5
LiveAgent
Cloud-based customer service platform for all sizes
3.6
Value for money
Starting price
No pricing info
0.4
Functionality
Account Management
5/5
Agent Interface
4.8/5
Alerts/Escalation
4.6/5
Top Features
Customizable Branding
4/5
Proactive Chat
4/5
Transcripts/Chat History
4/5
Lucky Orange
All-in-one conversion optimization suite for website owners
3.6
Value for money
Starting price
No pricing info
0.4
Functionality
Autoresponders
5/5
Access Controls/Permissions
4.8/5
Activity Tracking
4.7/5
Top Features
Customizable Branding
4/5
Proactive Chat
4/5
Transcripts/Chat History
4/5
Birdeye
Cloud-based agentic marketing for multi-location brands
3.5
Value for money
No pricing info
Starting price
No pricing info
0.4
Functionality
Activity Dashboard
4.8/5
Activity Tracking
4.5/5
2-Way Messaging
4/5
Top Features
Customizable Branding
4/5
Proactive Chat
4/5
Transcripts/Chat History
4/5
Freshdesk
Cloud-based AI help desk for teams of all sizes
3.4
Value for money
Starting price
No pricing info
0.6
Functionality
Activity Dashboard
4.9/5
Alerts/Notifications
4.5/5
Alerts/Escalation
4.4/5
Top Features
Customizable Branding
4/5
Proactive Chat
4/5
Transcripts/Chat History
4/5
3.6
Value for money
Starting price
No pricing info
0.4
Functionality
Archiving & Retention
5/5
Authentication
4.8/5
Audio Capture
4.7/5
Top Features
Customizable Branding
4/5
Proactive Chat
4/5
Transcripts/Chat History
4/5
3.5
Value for money
Starting price
No pricing info
0.5
Functionality
Alerts/Notifications
5/5
Activity Dashboard
4.5/5
Alerts/Escalation
4.4/5
Top Features
Customizable Branding
4/5
Proactive Chat
4/5
Transcripts/Chat History
4/5
3.7
Value for money
Starting price
No pricing info
0.4
Functionality
A/B Testing
5/5
Activity Tracking
5/5
Alerts/Notifications
4.8/5
Top Features
Customizable Branding
4/5
Proactive Chat
4/5
Transcripts/Chat History
4/5
3.2
Value for money
Starting price
No pricing info
0.7
Functionality
Activity Tracking
4.4/5
Access Controls/Permissions
4.2/5
Accounting
4/5
Top Features
Customizable Branding
4/5
Proactive Chat
4/5
Transcripts/Chat History
4/5
3.1
Value for money
Starting price
No pricing info
0.7
Functionality
Activity Dashboard
4.5/5
Activity Tracking
4.3/5
Appointment Management
4.3/5
Top Features
Customizable Branding
4/5
Proactive Chat
4/5
Transcripts/Chat History
4/5
3.1
Value for money
Starting price
No pricing info
0.6
Functionality
Alerts/Escalation
4.5/5
Alerts/Notifications
4.3/5
Access Controls/Permissions
4.3/5
Top Features
Customizable Branding
4/5
Proactive Chat
4/5
Transcripts/Chat History
4/5
3.2
Value for money
Starting price
No pricing info
0.9
Functionality
Automated Routing
4.7/5
Access Controls/Permissions
4/5
Activity Dashboard
4/5
Top Features
Customizable Branding
4/5
Proactive Chat
4/5
Transcripts/Chat History
4/5
3.2
Value for money
Starting price
No pricing info
0.9
Functionality
Canned Responses
4.5/5
API
4.3/5
AI/Machine Learning
4.2/5
Top Features
Customizable Branding
4/5
Proactive Chat
4/5
Transcripts/Chat History
4/5
3.6
Value for money
Starting price
No pricing info
0.5
Functionality
Activity Dashboard
5/5
Alerts/Escalation
5/5
2-Way Messaging
N/A
Top Features
Customizable Branding
4/5
Proactive Chat
4/5
Transcripts/Chat History
4/5
3.5
Value for money
Starting price
No pricing info
0.5
Functionality
Alerts/Notifications
4.7/5
Automated Routing
4.6/5
Activity Tracking
4.5/5
Top Features
Customizable Branding
4/5
Proactive Chat
4/5
Transcripts/Chat History
4/5
3.5
Value for money
Starting price
No pricing info
0.4
Functionality
A/B Testing
5/5
Audience Targeting
5/5
AI Copilot
4.7/5
Top Features
Customizable Branding
4/5
Proactive Chat
4/5
Transcripts/Chat History
4/5
3.4
Value for money
Starting price
No pricing info
0.4
Functionality
Alerts/Escalation
4.6/5
Activity Dashboard
4.3/5
Access Controls/Permissions
N/A
Top Features
Customizable Branding
4/5
Proactive Chat
4/5
Transcripts/Chat History
4/5
4.0
Value for money
Starting price
No pricing info
0.2
Functionality
API
5/5
Autoresponders
5/5
Chat/Messaging
5/5
Top Features
Customizable Branding
4/5
Proactive Chat
4/5
Transcripts/Chat History
4/5
3.5
Value for money
Starting price
No pricing info
0.4
Functionality
A/B Testing
N/A
Activity Dashboard
N/A
Adaptive Follow-Up
N/A
Top Features
Customizable Branding
4/5
Proactive Chat
4/5
Transcripts/Chat History
4/5
1.0
Value for money
Starting price
No pricing info
5.0
Functionality
Access Controls/Permissions
N/A
Activity Dashboard
N/A
Alerts/Notifications
N/A
Top Features
Customizable Branding
4/5
Proactive Chat
4/5
Transcripts/Chat History
4/5